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BEST WESTERN PLUS Kalamazoo Suites

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BEST WESTERN PLUS Kalamazoo Suites
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288 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Kalamazoo Suites
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Showing 287: English reviews
Kalamazoo, Michigan
Reviewed 14 June 2016

Second time staying here. This time I was on the 3rd floor versus fourth. This was not remodeled. The room was not bad, but there was a difference all the same. I did eat their breakfast this time, and it was very good considering the value for the hotel and options available of warm and cold. I had a good...

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Helpful?
Thank LifeisTooShort69
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for returning and staying with us a second time. Yes we are completing our renovation and are finishing up the last little bit of the hotel. Soon we will have every room renovated. We are happy that you enjoyed the expanded breakfast and look forward to seeing you the next time your travels bring you to Kalamazoo Best...

Kalamazoo, United States
Reviewed 6 June 2016

The room was not very clean. Litter on the floor and under the bed. Made us wonder what else wasn't cleaned well. Pool was ice cold at first, finally warmed up at the end of our stay. Service was excellent as was the complimentary breakfast. Overall not bad for the price.

Review collected in partnership with Best Western
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Helpful?
Thank Sandra P
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your business and online review. Thank you for the kind words on the excellent service and breakfast. We appreciate you also letting us know about the concern you had during your stay. Please be assured we have discussed this with our team to ensure that this is corrected and does not happen again. Again thank you for...

United States
Reviewed 5 June 2016

This hotel was clean and comfortable. only problem was the door on the bathroom would not shut properly. However the hotel is currently renovating. I did report this to front desk at check out and they were going to have maintenance look at it. Staff was accommodating and friendly. Would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Carol H
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for the kind words about your stay at the hotel. As you mentioned we are finishing up a major renovation and we are excited to have guests see the improvements. Thank you for letting us know about the bathroom door not shutting properly. Thanks to you we have already addressed the issue. We look forward to seeing you...

Chicago, Illinois
Reviewed 15 May 2016

As has been mentioned in other reviews, avoid rooms ending in 08. Our stay was very noisy. There was no sound proofing in the door so we woke up several times to drunk guests getting on and off the elevator and just being in the hall. If you want hot water don't stay here. Neither the hot tub or our...

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Helpful?
2Thank Beachambassor
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear valued guest, Thank you for your online review and letting us know of the challenges. We apologize for the hot water issue as we had during your stay. Unfortunately one of the hot water heaters for the hotel unexpectedly failed and with a full house of guests the other three units could not keep up during peak periods. We...

Manchester, New Hampshire
Reviewed 8 May 2016

I stayed at the Best Western Plus Kalamazoo Suites in late April for one night as part of a road trip. It is a very nice property with spacious rooms and it has a great location: just off US 131 and a stone's throw from Stadium Drive. Accordingly, it should be convenient for many travelers to Kalamazoo. In short, the...

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Helpful?
Thank Benjamin K
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your kind words about our facilities and service. We are very happy that you enjoyed your stay. We look forward to seeing you again the next time your travels bring you to Kalamazoo. Sincerely, The Best Western Team

Ameliasburg
Reviewed 4 May 2016

very nice Hotel overall. Very large rooms and not far to many eateries. Staff very amicable and . Overall it certainly meets BW standards..some renovations going on so it will probably be even nicer. Nice Breakfast,

Review collected in partnership with Best Western
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Helpful?
Thank Ted K
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your business and your online review. It is great to hear that you found the hotel to be very nice and the staff friendly. We hope the renovations that were were doing during your stay did not interfere with your relaxation. We are very excited about the renovations and look forward to our guests enjoying the upgraded...

Reviewed 16 April 2016

Overall the hotel staff were very friendly and tended to any need I had during my stay which ended up being about 45 days. A good experience with the staff. This hotel was under renovations during my entire stay. Lakisha did a wonderful job on my room when she cleaned. You could just tell she was there that day. Though...

Review collected in partnership with Best Western
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Thank aubreyh714
West Wendover, United States
Reviewed 14 April 2016

This was an okay place to stay. A little fixing up and some TLC could make this a nice place. The hallways and walls need some repair. The service was good for the most part. Cleaniness could have been better. I had an old sock under the bed side and it was there the whole time. The manager was very...

Review collected in partnership with Best Western
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Thank Michael C
Ohsweken, Canada
Reviewed 27 March 2016

My family spent Easter weekend in Kalamazoo, Michigan visiting family there. We booked this hotel because it had a pool. The interior is quite nice in the lobby and breakfast area. The front desk clerk was friendly. From there it went down hill. We discovered there was a lot of renovations going on, including the pool which meant it was...

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Thank Rick P
Ludington, Michigan
Reviewed 24 March 2016 via mobile

Road warrior and I guess I'm used to better. There are a few BW's that I have identified, in the areas that I travel, that are on the same level as Hilton and IHG properties I normally stay in; this is not one of them. This is the first time I've stayed here and will probably be the last. Hotel...

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Helpful?
Thank rhkfwain

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th St, Kalamazoo, MI 49009-2105
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $127 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Hotel Style:
#1 Green Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kalamazoo Suites staff and other travellers.
3 questions
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Ann Arbor, Michigan
11 months ago

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Questions? Get answers from BEST WESTERN PLUS Kalamazoo Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is best on Friday and Saturday because it is quieter..”
 of 5 bubbles penguin2k, 10 Sep 2016 | Read review
“Desk clerk was kind and helpful !!”
 of 5 bubbles 358larryl, 11 Aug 2016 | Read review
“Fourth floor king rooms are huge”
 of 5 bubbles hasbeanshockey, 28 Jul 2016 | Read review
“Avoid all rooms ending in 08, this is the elevator hallway”
 of 5 bubbles Beachambassor, 15 May 2016 | Read review
“The elevators can be a bit noisy, so you may wish to avoid certain rooms (e.g. 308) that are in their immediate proximity.”
 of 5 bubbles 445benjamink, 8 May 2016 | Read review
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