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Holiday Inn Express & Suites Kalamazoo

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Holiday Inn Express & Suites Kalamazoo
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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Washington D.c.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

We took advantage of a price reduction and had a king room. The staff was very friendly and helpful. We needed extra equipment and they accomodated quickly. The room was clean and the bed very comfortable.They even included make up removers which I found helpful. The towels were very thick. The place is clean and well maintained.

Helpful?
1 Thank Shannon T
Michigan
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

Stayed one night at the last minute. Happy with check in and availability. Hotel is older. Rooms are typical for vintage, with average maintenance and cleanliness. Breakfast was OK. Wooden construction so a little noise between floors. OK value for the convenience and cost.

Helpful?
Thank travlinfamilyof6
Chicago, Illinois
1 review
Reviewed 1 week ago

Jennifer, Kara, Polly, Angela, Jill, Patricia, Jeromy and Jan are great staff and very helpful!!! Love them and the hotel is very clean and well kept, breakfast is great!!! I would recommend this hotel for your travels.

Helpful?
Thank pcenters
troy, michigan
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Saturday night at the hotel was a night to remember. The live band was awesome. The music was loud and the bass was thumping. They even kept playing until 3:00 in morning. The only problem - the band was at the hotel next door and I was in my room trying to sleep. When I called the front desk I... More 

Helpful?
Thank troymitraveler
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear troymitraveler, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to the noise levels. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet your expectations. Rest assured that we... More 

Plymouth, Michigan
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 weeks ago

Stayed here for the first time last weekend. Easy to get to off of I-94. Very clean. Great front desk service. Very large rooms with plenty of space. All areas of the room were clean. Small pool. Small exercise room. Large dining area for complimentary breakfast. Nice selection of breakfast items both hot and cold. A couple of eateries close... More 

Helpful?
Thank KevinGault
Jan T, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

We are delighted that you stayed with us. We look forward to welcoming you back next year. You can always come and stay in between and do a pub tour. More 

Sao Paulo, SP
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 October 2016

Alright so I got booked on a double queen for work and I emailed them directly requesting to change if possible to a king. I'm a spire member which is the highest elite level and have stayed 90 nights at IHG properties in 9 months. Well, after a few days with no response, they said they were able to change... More 

Helpful?
Thank reescal
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear reescal, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the level of service you received from our staff. We also regret the... More 

Chesterfield, Michigan
Level Contributor
490 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 8 October 2016 via mobile

This is well maintained and staff. Is friendly. The hotel is located near I94 and is about 10 minutes from downtown and WMU. We were upgraded to a suite which had a sitting area, microwave, fridge, and coffee makers. Room was clean and new. I would stay here again

Helpful?
Thank PhoenisSunDog
Level Contributor
3 reviews
Reviewed 25 September 2016 via mobile

Arrived for a late checkin and discovered hotel had changed reservation without approval nor did they call before doing so. Room is average. AC does not work properly. Building needs cosmetic work done Customer service is not good at this location.

Helpful?
Thank John F
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Dear John F, Thank you for being our guest and for taking the time to write your review. I’m very disappointed to hear about your experience during your stay particularly with the air conditioning of the room and if you found the level of service you received from our hotel staff to be below par. Rest assured, we have taken... More 

1 review
Reviewed 18 September 2016

The hotel was fully booked. The desk was as helpful as I could expect and then some. The complementary breakfast was excellent, and coffee, always available. A refrigerator, microwave, and Kurig coffee pot in every room, topped off this positive experience. We will stay there again when we come to the area.

Helpful?
Thank Perry P
Jan T, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

We were delighted to have you as our guest. We look forward to seeing you again soon! More 

Panama City Beach, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2016

Stayed recently for 3 nights at this hotel and it was a wonderful experience. We were attending car show near by and the hotel did little extra things to make us feel welcome. Very clean, all staff very friendly and helpful. Breakfast buffet was excellent every day. Location was ideal, easy access from interstate and front desk staff very helpful... More 

Helpful?
Thank Jane G
Jan T, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

We enjoy all our customers and like to do special things for groups coming in to let you know how much we appreciate your business. We look forward to seeing you in 2017, or hopefully before if you are going to be in the area. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are only minutes from downtown, K-Wings Stadium, Kalamazoo County Expo Center and Fairgrounds as well as the awesome full-motion flight simulators at the Kalamazoo Air Zoo. All our guests enjoy our complimentary Express Start Breakfast. Enjoy warm buttermilk biscuits, one fluffy egg selection, sizzling meat selections, and our trademark mouth-watering cinnamon rolls. Don't forget our one of a kind pancake machine and multiple healthy start options such as yogurt and oatmeal. Our spacious guest rooms feature access to Charter Cable with many HD channels including HBO for your viewing pleasure. We offer free and fast Internet as well as 24 hour access to our business center. Businesses near hotel: Eaton, Consumers Energy, Stryker, Pfizer, as well as Bronson and Borgess Medical Centers. Attractions near hotel: Firekeeper's Casino, The Miller Auditorium, The Crossroads Mall, Kalamazoo County Fairgrounds, Air Zoo, Kalamazoo Institute of the Arts, Kalamazoo Valley Museum, Kalamazoo College and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites in Kalamazoo. ... more   less 

Additional Information about Holiday Inn Express & Suites Kalamazoo

Address: 3630 E Cork St, Kalamazoo, MI 49001-4645
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $122 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Kalamazoo 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Kalamazoo Hotel Kalamazoo
Holiday Inn Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Kalamazoo staff and other travellers.
4 questions
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Ligonier, Indiana
1 month ago
Tinley Park, Illinois
5 months ago
Tinley Park, Illinois
5 months ago

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Questions? Get answers from Holiday Inn Express & Suites Kalamazoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find out if the band is playing next door and get a room on the highway side of the hotel. Highway traffic is quiet compared to the band.”
 of 5 bubbles troymitraveler, 15 Nov 2016 | Read review
“Take a room that faces away from the freeway and roundabouts. Noise and headlights are annoying.”
 of 5 bubbles KevinGault, 10 Nov 2016 | Read review
“The top floor was very quite.”
 of 5 bubbles 623perryp, 18 Sep 2016 | Read review
“I would suggest a room away from elevator and ice machine as other guests can get noisy in those areas.”
 of 5 bubbles janeg739, 15 Sep 2016 | Read review
“Good access to interstate.”
 of 5 bubbles 453susant, 9 Jul 2016 | Read review
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