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Holiday Inn Express & Suites Kalamazoo

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3630 E Cork St, Kalamazoo, MI 49001-4645
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (13)
Room & Suite (30)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-12-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Kalamazoo
Updated 20-12-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 36 hotels in Kalamazoo
Location
Cleanliness
Service
Value
We are only minutes from downtown, K-Wings Stadium, Kalamazoo County Expo Center and Fairgrounds as well as the awesome full-motion flight simulators at the Kalamazoo Air Zoo. All our guests enjoy our complimentary Express Start Breakfast. Enjoy warm buttermilk biscuits, one fluffy egg selection, sizzling meat selections, and our trademark mouth-watering cinnamon rolls. Don't forget our one of a kind pancake machine and multiple healthy start options such as yogurt and oatmeal. Our spacious guest rooms feature access to Charter Cable with many HD channels including HBO for your viewing pleasure. We offer free and fast Internet as well as 24 hour access to our business center. Businesses near hotel: Eaton, Consumers Energy, Stryker, Pfizer, as well as Bronson and Borgess Medical Centers. Attractions near hotel: Bittersweet & Timber Ridge Ski Areas (hotel packages available)Echo Valley skating, tobogganing and tubing runs. Firekeeper's Casino, Gilmore Car Museum, Miller Auditorium, Crossroads Mall, Kalamazoo County Fairgrounds, Air Zoo, Kalamazoo Institute of the Arts, Kalamazoo Valley Museum, Kalamazoo College and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites in Kalamazoo.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English
236Reviews4Q+A55Room tips
Traveller rating
  • 97
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  • 37
  • 18
  • 13
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Popular mentions
Neil Rupp wrote a review Jul. 2021
Pettisville, Ohio12 contributions17 helpful votes
My wife and I just left this hotel. Not a great experience. I have written a fair number of reviews on many hotels flights and many other vacation experiences. I don’t believe I have ever given anything lower than a 4 on 5 scale The only great thing was the receptionist when we got there. Hotel seemed very dated and drab even though it was supposed to be remodeled. Paid for a king bed but at a maximum more like a queen or double. Once again the front lady took care of us and gave us a credit for the little bed. Breakfast was advertised but it wasn’t continental. More like a contine.breakfast if you get the joke. I poured my milk on the very very very limited selection of cereal and it came out chunky. All the milk on the counter had expired. Even after complaining a lady brought me a new one but i stood by the counter to warn people not to take the milk as noone took the bad milk off. No hot food. Would not advise this location to anyone. It gives Holiday Express a Blackeye
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Date of stay: July 2021Trip type: Travelled as a couple
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mimi96980008 wrote a review Jun. 2021
Illinois4 contributions
I don't write bad reviews unless a business is exceptionally terrible but after staying at Holiday Inn Express Kalamazoo East, I would be doing my fellow travelers a disservice if I didn't warn them. On June 5, 2021, I checked in for two nights. Check in was simple. Morgan, the front clerk was very pleasant and remained sweet during all interactions. Unfortunately, it all went down hill after check in. I changed rooms four times - YES, FOUR TIMES! Room #1 was not the type of room requested, I reserved a king but when I opened the room door, I was greeted with two double beds. Okay so I go back to the first desk with my luggage to get the room key for the room type I ordered. Room#2 - Upon walking into the second room, I noticed a large stain in the middle of the king bed and someone had thrown a plastic shopping bag full of garbage outside the window. The room was on the second floor but there is a landing type structure outside the window so you are not looking down at the ground (like a roof) I go back down to the front desk with my luggage because the idea of sleeping in a stained bed and a view of garbage is gross Room#3 - I had high hopes with this room it was clean but.... the sink was nearly clogged and very slowly draining; the toilet was running loudly (constantly) and by the morning, stopped flushing; the tv remote wasn't working; the room telephone had a recording that said to check the internet connection. The next morning, I called the front desk to notify staff of the problems with current room. The manager was working the front desk and apologized and delivered a key to a new room. Room #4 Now that I have a fully functional hotel room but....its dirty! The bed is beautifully made but the toilet bowl is stained - not stained as if the toilet is old but feces stained, dirty bath tub, sticky stuff on one of the tables, and trash in the refrigerator that was left by the previous traveler. I went to the front desk and reported the dirty room to the manager Judy. She assured me that she would get housekeeping to clean the room. I had high hope that this would be taken care of because it was still morning. Yeah right! I left the hotel and was gone all day. I returned about 9:00 or 10:00p.m. and guess what? The room wasn't clean! Toilet was still nasty, bath tub is gross, and trash was still in the refrigerator! I've been bamboozled and hoodwinked! I also feel stupid because I could have check out and went to another hotel I complained to the front desk clerk, no its Jill. Jill was pleasant and apologize. She offered to adjust my bill for each day of my stay. She adjusted that first night and said she would leave a note for the staff to adjust the second day when I check out (the next day). Well, this had to be too easy because the next morning, there was no such note. The front desk person, Morgan again could not find it. She contacted her manager, Judy (remember the one who promised to have the room clean) and rather than giving Morgan permission to adjust the room rate Judy tell her that she will call me the night day - What the hell! Now you know the fun doesn't stop here. I never received that phone call from Judy to adjust the room. When I called, Jill answered the phone and stated that she was adjusting the bill as she spoke with me. Guess what? its been a week and that credit never appeared on my statement unless Fifth Third received and spent it. So I made one last attempt to correct this problem. Today is June 14th and this morning I called to speak with Judy or Jill. Guess what? Neither person was there. Sharon a new employee answered the phone. She was very understanding and asked if I wanted to leave a message. I thanked her but said no thanks. I'm cutting my losses with this company. They lack integrity and I'm too old to waste time on these shenanigans that I can't get back.
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Date of stay: June 2021
Location
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Express & Suites Kalamazoo
Responded Jun. 29, 2021
Hi mimi96980008, Thank you for taking the time to express your concerns. I appreciate your choosing us for your trip to the city. We strive to exemplify a hassle-free experience and friendly services. I am sorry we could not meet your expectations surrounding the room's cleanliness, upkeep of the amenities, and level of customer service you received. It is certainly not what you would expect when staying at one of our hotels. I will pass on your valuable feedback to the managerial team as a tool to enhance the housekeeping service and lodging experience we provide. I also sent you a private message to ask for more information about your stay. Again, I appreciate your review, as it allows us to understand what we must do for our guests to accomplish guest satisfaction. I look forward to your response. Warmest regards, Zel N. Case Manager IHGService
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JulesY959 wrote a review Sep. 2020
Brighton, Michigan81 contributions36 helpful votes
This is a great place to stay. They served hot breakfast (they bring it to you) even during COVID. The room was clean, spacious and the bed delightful. Soft and fluffy! We will be back when we visit WMU. Close enough to campus but not in the middle of campus.
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Date of stay: September 2020Trip type: Travelled as a couple
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Chelsey M wrote a review Aug. 2020
1 contribution
At first glance the room was clean. However the shower and shower curtain were stained yellow. The carpet in the bedroom was stained and bedding was not completely clean. It was hard to feel comfortable in the room. The hotel staff was very friendly, but overall the hotel needs maintenance work completed and design updates. I would never book this hotel again. I wish I would have taken pictures to add to this review. There also was very limited breakfast choices due to COVID. You could choose from an oatmeal packet, granola bar, or piece of fruit. I’m not sure how strict the restrictions are, but I felt like there could have been a little more of an effort made to provide a slightly better breakfast. I do understand that they could not have the normal buffet style breakfast, but this was a let down.
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Date of stay: August 2020Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Express & Suites Kalamazoo
Responded Sep. 6, 2020
Hi there, 18cmillet! I appreciate you for staying at Holiday Inn Express & Suites Kalamazoo and for giving us your thoughts about your recent visit. I know that you were not impressed with the cleanliness of our rooms and the limited breakfast options fell below your expectations. Know that providing every guest's needs is our top priority and we are always trying our best to give you a great impression. I'm so sorry for all the hassle. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. On a lighter note, I'm delighted that you found the cleanliness of our rooms satisfactory. Again, thank you for visiting us and we hope you give us another chance to show you how great our hotel is. All the best, Peter J. Case Manager IHGService
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Donna B wrote a review Dec. 2019
Stanley, Kansas152 contributions11 helpful votes
I hadn’t stayed in a Holiday Inn Express for several years because I thought they were going downhill. However, after staying in the HIE in Kalamazoo, I have changed my mind. I was pleasantly surprised how nice it was. Everything was very clean, inviting and up to date. The bed was firm but comfortable, and the water in the shower was warm and powerful. We had all the amenities in the bathroom we needed and plenty of clean towels. I was also impressed that they had a small Keurig coffee machine, a small kitchenette with a sink, built in microwave and refrigerator with a small freezer—big enough to refreeze my small ice packs. We had a room on the second floor at the end of the hall, so it was very quiet. The breakfast was delicious and included scrambled eggs, small omelettes, turkey sausage, biscuits and gravy, a pancake machine and warm, soft cinnamon rolls. Also included were the regular items:,juice, coffee, yogurt, cereals, bagels, English muffins, fruit, etc. if you walked away hungry, it would be your own fault. The staff was very friendly and accommodating and checkout was easy. All in all, we had an excellent stay.
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Date of stay: December 2019Trip type: Travelled as a couple
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Response from Jan T, General Manager at Holiday Inn Express & Suites Kalamazoo
Responded Feb. 7, 2020
Thank you for joining us, we are delighted that you enjoyed your stay and look forward to saying welcome back.
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PRICE RANGE
US$110 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express kalamazoo hotel kalamazoo, holiday inn kalamazoo, kalamazoo holiday inn
LOCATION
United StatesMichiganKalamazoo CountyKalamazoo
NUMBER OF ROOMS
65
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Frequently Asked Questions about Holiday Inn Express & Suites Kalamazoo
Which popular attractions are close to Holiday Inn Express & Suites Kalamazoo?
Nearby attractions include Wings Event Center (0.5 km), Kalamazoo Curling Club (0.5 km), and Continental Lanes (0.4 km).
What are some of the property amenities at Holiday Inn Express & Suites Kalamazoo?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Kalamazoo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Kalamazoo?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Kalamazoo?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Kalamazoo?
Conveniently located restaurants include Sweetwater's Donut Mill, The Crew Family Restaurant and Bakery, and Godfathers Pizza.
Are there opportunities to exercise at Holiday Inn Express & Suites Kalamazoo?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Kalamazoo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Kalamazoo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Kalamazoo offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Kalamazoo?
Many travellers enjoy visiting The Henderson Castle (6.9 km).