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Holiday Inn Express & Suites Kalamazoo

209 reviews
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Traveller (6)
Room & Suite (16)
Dining (2)
Overview
  • Excellent44%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“room was clean”(25 reviews)
“front desk”(37 reviews)
“great stay”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (209)Write a Review
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LanguageEnglish
88
64
29
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11
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All reviewsroom was cleanfront deskgreat staybusy weekendparking lotwould stay here againwingseating areacomplimentary breakfaststayed one nightcoffee makerstaff was very friendly and helpfulwe've stayedgreat roomhiehighwaycork
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1 - 5 of 207 reviews
Reviewed 4 weeks ago

Decent but quite worn, considering the $140 price point. The facility was generally clean, but showed its age considerably. The TV was quite small and cheap. The bathroom was most disappointing. In the morning, hot water service was between lukewarm and hot within a 20...More

Thank ab1247
Hotel's Favourite
Reviewed 6 December 2017 via mobile

My brother had emergency surgery in Kalamazoo Mi, after he was stable it was 11:00 pm, I called several hotels but no vacancies! Called Holiday Inn they were able to accommodate me! Front desk gal was great, room very clean and breakfast was good! Would...More

Thank nursedlc
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 8 December 2017

I am sorry that you were here because of an emergency, but delighted that you stayed with us. I hope you can join us again and enjoy the area.

Reviewed 31 December 2017 via mobile

It was comfortable and clean. Reasonable price. Close to the highway. Only problem was that the pancake machine was broken but breakfast was ok. With the minimum of food. Otherwise service was good. Had a great sleep.

Thank Tim A
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 4 weeks ago

I am sorry our pancake machine was not working while you were here, I also love to watch the pancakes being made. Please join us again we would love to have you come back.

Reviewed 28 December 2017 via mobile

We have stayed here quite a few times. The location is convenient to get places in the Kalamazoo area. The staff is always really nice and helpful. However, the place is showing its age. Our shower was barely operational. The woodwork was worn.

Thank Velohog
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 29 December 2017

We appreciate your comments and we have went into that room and made changes to the shower. We are also working on other elements to upgrade the hotel. I hope we see you again in the near future.

Reviewed 25 November 2017

We were impressed by the very large rooms - well equipped, but they showed their age a little., and by the exceptionally efficient and friendly reception when we checked in. Free wi-fi that worked very well and a very satisfactory breakfast were added pluses. We...More

Thank What
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 27 November 2017

We are delighted that you stayed with us while visiting in Kalamazoo MI. We look forward to seeing you next year and anytime in-between. Have a great Holiday Season and thank you for being our guest.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$114 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$114 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Campgranny
11 October 2016|
AnswerShow all 4 answers
Response from janplusthree | Property representative |
We do not have any hot tub rooms. We have a pool area, but do not have a hot tub in the pool area.
0
Votes
Bdbehnke
22 July 2016|
AnswerShow all 3 answers
Response from Jan T | Property representative |
No we are about 5 miles from downtown. Short car ride.
0
Votes
Cynthia S
21 June 2016|
AnswerShow all 2 answers
Response from Jan T | Property representative |
We are around 5 miles from downtown to the breweries
0
Votes
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12
Room Tips
"Book odd rooms to stay away from freeway-facing side."
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"Rooms closer to I94 might be noisier, but we had no problem."
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"Handicapped travelers should request rooms near the center of the hotel using front parking. End handicapped..."
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"Long as all you want to do is sit in your room any are OK."
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