Room we reserved was what we expected it was clean updated not to expensive the young gal working in the check in area desk gal was marvelous beds are comfortable fluffy pillows not flat like some hotels I have booked in the past wife and I will stay the next visit to the area
This place leaves a lot to be desired. The price was low and the rating here was good so we assumed we’d be okay. We were not looking for the ritz, just a clean place to stay for a night as we traveled through Michigan. Check-in was quick and friendly, that basically exhausts the good things of this location. While the establishment has little to do with the clientele there were quite a few people not technically breaking the smoking policy as they sat in their rooms with the door open blowing a various types of smoke out the door at us as we walked by. Smoke what you want but maybe don’t do it right where people have to walk just so you don’t have to leave your room. Once in the room, we were disappointed on many fronts. Again, we have stayed in many hotels, many at this price point; our expectations are low - a room that is clean and ready to use is all we ask. I can safely say no room I have ever stayed in across 42 states has been so poorly kept/maintained. The AC unit looked like a soda had exploded all over it, this was dried on left over soda, no attempts at cleaning were evident. There were no top sheets on either bed and of the four pillows two did not have pillow cases. The toilet seat was dirty, and appeared to have burn marks and other stains that probably could have been cleaned if addressed when they occurred. The tub was also dingy, and the shower head was held together with duct tape and sprayed the wall with water, which seems like a problem waiting to happen. The water pressure and temperature were good, that is a positive. What is not positive is the door to the bathroom. The mechanism was broken/pushed in, so the door would not latch. We had to prop a cooler we brought against it to keep it closed while we showered. We could not find a remote for the TV and the top drawer of the night stand would not open, which may have been a blessing. If we had not booked a non-refundable room I would have left and tried anywhere else.…
I had a great experience staying at this location, the desk was big enough for me to stretch my work gear out in and the staff was very accommodating to my needs as well. Out of the two red roofs in town this would be my first choice hands down!!
Stay was fine check in process was fairly quick room had a fridge and a microwave in it they don’t have a breakfast bar but do have vending machines that had breakfast items to choose from bed was comfortable WiFi was okay
Last time Deluxe room was really bad. This time I tried 'Superior King" - no better. Night latch on door broken off Art work gone - holes and metal attachments sticking out Desk surface trashed Power point had a gaping hole behind it Sticky film on all surfaces Bath towels tiny and threadbare Bathroom door can’t close Raw edge on bathroom door not even paint Bathroom door knob falling off Good hot water Bits and pieces all over floor Fruit etc stuffed down sink drain No trash can No coffee maker of coffee etc Hole in wall Bed appeared to be clean Battled to open door - had to throw full weight against it to get in I will NEVER stay there again