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Radisson Plaza Hotel at Kalamazoo Center

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100 W Michigan Ave, Kalamazoo, MI 49007-3963
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (118)
Room & Suite (128)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-10-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Radisson Plaza Hotel at Kalamazoo Center
Updated 20-10-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 36 hotels in Kalamazoo
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Radisson Plaza Hotel and Suites, located in beautiful downtown Kalamazoo! At The Radisson, you will experience world-class customer service-- with a heart! Our dedicated and passionate team of employees take great pride in our hotel, and put care into each and every square inch of our property! Luxurious hotel rooms, elegant fine dining and countless amenities mixed with the fun and excitement of being in the center of downtown Kalamazoo. In life, the journey along the way is just as important as the destination. No matter what brings you to Kalamazoo, our goal is leave you with memorable experiences to last a lifetime! We hope you enjoy your stay with us and thank you for allowing us to serve you!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast buffet
Special diet menus
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Couples massage
Makeup services
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish, German
Hotel links
Special Offer:Save Up To 15%
2482Reviews15Q+A100Room tips
Traveller rating
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Popular mentions
elaine c wrote a review Jul. 2021
Rochester Hills, Michigan597 contributions75 helpful votes
We stayed here as it was getting late so we decided not to drive the next 2-1/2 hrs home. This is downtown. We had to park in the parking structure across the street. There is a walkway across on the third floor. So after hauling our luggage across we had to find the elevator to go down to the first floor and sign in. Then back to the elevator to our 4th floor room. (Not convenient). The bathroom was small as was the room. It was clean. But I’ve stayed in much larger (an just as clean) for much less. The walls were very thin. You can hear people talking in the next room. You can also hear people talking in their rooms while walking in the hallways. The lobby was pretty. Need more soundproofing. Wouldn’t stay here again. Way overpriced for just a room. The check in lady was very nice. Also they charge you $20 for parking but give it back at checkout.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: You park in a parking structure across the street.
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plevin2017 wrote a review Jul. 2021
Lebanon, Ohio354 contributions165 helpful votes
I find that maybe 1 in 20 properties fall in this category. There were several fundamental problems. Slow check in. Only two reps with 10 or 12 people in line. Bad beds. AC can not keep up. That would have rated a 3. So why the two. A nine story building has three tiny elevators. The lines were 5 to 15 minutes or more.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Ashley Reijonen, Guest Services / Front Office at Radisson Plaza Hotel at Kalamazoo Center
Responded yesterday
Dear Plevin2017, On behalf of the Radisson Plaza Hotel and Suites, I am so sorry to hear that you were disappointed in your stay. I am so sorry that you experienced a slow check in and that the A/C was not keeping up well! I am also so sorry that the elevators were not going quickly! We have been working with the elevator company to get them to move a bit faster, but I am so sorry that you experienced the slow elevators! In regards to the beds, I am so sorry that you did not like them! We are actually in the process or renovating all of our rooms right now, so feedback like yours is very helpful for us to hear what our guests are thinking! Thank you for taking the time to leave a review, and I hope that you will give us a try sometime to see the updated rooms. Sincerely, Ashley Reijonen Front Office Supervisor Radisson Plaza Hotel and Suites, Kalamazoo MI
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davemh333 wrote a review May 2021
Houston, Texas583 contributions146 helpful votes
First, before booking by phone, always check their rate posted online (I would have booked online if their sit were working properly), because the rate they quoted me as the lowest one on the phone was actually nearly $40 than the rate on their site. He went ahead and matched it when I pointed it out. It also took me three calls just to get through to someone. Once I arrived at the hotel, service was much better, but still not super sharp. The room definitely needs a refresh.
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Date of stay: May 2021
Cleanliness
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Response from Ashley Reijonen, Guest Services / Front Office at Radisson Plaza Hotel at Kalamazoo Center
Responded May 24, 2021
Oh no! On behalf of our hotel and staff, I am so sorry to read this review! I'm goad that we were able to match the rate for you upon check in, but I am so sorry that it so had to reach us. We pride ourselves for our customer service, and I am so truly sorry that we were not able to provide that for you over the phone. Our hotel is actually in the process of remodeling all of our guest rooms right now! By the end of the year, all of our rooms should be completely redone and modern! Once again I am so sorry for the problems you encountered, and would love to hear more. Please feel free to reach out to me, I would love to make things right in any way that I can! We truly appreciate your feedback and will use it to fine tune our operations. Ashley Reijonen Front Office Team Lead areijonen@ghgkz.com 269-343-3333
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Redd Tom wrote a review Feb. 2021
Detroit, Michigan1 contribution
large facility, clean and accommodating. Forgot a lovey, member of staff took the time to put the little fella in pictures through out hotel and send those with item back to my granddaughter, nice touch!
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Date of stay: February 2021
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Response from Katie Hallup, Guest Services / Front Office at Radisson Plaza Hotel at Kalamazoo Center
Responded Feb. 14, 2021
Dear Walleyeperch, Thank you so much!! We loved having you and your family here with us. We hope to see you back again soon and we loved hanging our with your granddaughter's little stuffed animal! Stay warm out there! Sincerely, Katie H.
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Christine W wrote a review Dec. 2020
1 contribution
The jacuzzi room was perfect for my fiancé and I to get away and enjoy a relaxing romantic weekend, almost felt kinda sad to leave. The tub had strong jets which I like, checking out online is plus for me, and the key drop off box when exiting the parking ramp was very convenient. Also felt really safe knowing only a room key holder can use the elevator.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Katie Hallup, Guest Services / Front Office at Radisson Plaza Hotel at Kalamazoo Center
Responded Dec. 9, 2020
Dear Christine, This made me so happy! Thank you so much for taking time to say these wonderfully kind words. We loved having you stay with us, and those jacuzzi rooms are amazing! I hope we have you back again soon sometime. Sincerely, Katie H. Guest Experience Manager
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PRICE RANGE
US$178 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson plaza hotel at kalamazoo kalamazoo, radisson kalamazoo, kalamazoo radisson, radisson plaza hotel kalamazoo center
LOCATION
United StatesMichiganKalamazoo CountyKalamazoo
NUMBER OF ROOMS
340
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Frequently Asked Questions about Radisson Plaza Hotel at Kalamazoo Center
Which popular attractions are close to Radisson Plaza Hotel at Kalamazoo Center?
Nearby attractions include Kalamazoo Valley Museum (0.1 km), Kalamazoo Institute of Arts (0.5 km), and Kalamazoo State Theatre (0.4 km).
What are some of the property amenities at Radisson Plaza Hotel at Kalamazoo Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Plaza Hotel at Kalamazoo Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Radisson Plaza Hotel at Kalamazoo Center?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Plaza Hotel at Kalamazoo Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Plaza Hotel at Kalamazoo Center?
Conveniently located restaurants include The Studio Grill, Rustica, and Kalamazoo Beer Exchange.
Are there opportunities to exercise at Radisson Plaza Hotel at Kalamazoo Center?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Radisson Plaza Hotel at Kalamazoo Center have an airport shuttle?
Yes, Radisson Plaza Hotel at Kalamazoo Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Radisson Plaza Hotel at Kalamazoo Center located near the city centre?
Yes, it is 0.4 km away from the centre of Kalamazoo.
Are any cleaning services offered at Radisson Plaza Hotel at Kalamazoo Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Plaza Hotel at Kalamazoo Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.