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Holiday Inn Kalamazoo-West

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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
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Overview
  • Excellent38%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible9%
Travellers talk about
“ping pong”(19 reviews)
“pool area”(29 reviews)
“hot tub”(35 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Kalamazoo-West
Special Offer:Book Direct and Save
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Offers from Holiday Inn Kalamazoo-West
Special Offer:Book Direct and Save
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Reviews (309)
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108
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29
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108
91
46
32
29
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All reviewsping pongpool areahot tubbunk bedsrestaurant staffarcade roomlarge poolpicnic tablesbreakfast buffetfront desk staffhotel managementthe staff was friendly and helpfullittle thingsking roomfitness centerholidomepoolside
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121 - 125 of 306 reviews
Reviewed 6 June 2015

Our friends and us were visiting a brewery in town for a friend's birthday party. We got a great deal on Priceline for this hotel. The hotel was clean. The staff was friendly and helpful. They have a free shuttle van that was helpful in...More

Thank MolineFamily95
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 8 June 2015

MolineFamily95, We are thrilled that you decided to visit Kalamazoo and our thriving craft brewing industry. Equally exciting were your comments about your experience at our Holiday Inn! We do strive to have the friendliest and most helpful staff in the area. Discover Kalamazoo has...More

Reviewed 1 June 2015

Very nice location that is tucked away off the street so no road noise. The staff was great. This is not a Holiday Inn Express so no continental breakfast. We ate at their on-site restaurant for dinner. Food and service were good.More

Thank Jayne C
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 2 June 2015

Jayne C, We are delighted to see your review and posting. Our location has a nice advantage to be so close to the major highways yet, have traffic noise that is quite minimal. We appreciate your dining in our restaurant and are happy to know...More

Reviewed 27 May 2015

This hotel meets holiday inn standards. The staff is friendly, the rooms are spacious and clean and the beds are comfortable. We ate at the restaurant on Monday night and the food was very good, salad was awesome! My only complaint, is that this place...More

Thank Sirlarry0674
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 2 June 2015

Sirlarry0674, Thank you for your review and 4 stars. Believe it or not, 4 stars are inspiring as it gives us an additional star to strive for! We were thrilled about all your positive comments from the friendly staff, clean comfortable rooms and excellent experience...More

Reviewed 24 May 2015

Front desk staff was friendly. The restaurant did have some nice deals listed but we did not try anything as we ate out elsewhere. Beds were comfortable but upon further inspection of the beds it is definitely time to upgrade them. They were old and...More

Thank John R
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 26 May 2015

John R, Thank you for your review and posting. I was disappointed to see the items that impacted your stay. Please know that we have been working diligently to upgrade the pool and whirlpool, as well as, increase our linen inventory. Your critique of our...More

Reviewed 6 May 2015 via mobile

After having a bad experience at another hotel me and my bf checked in here at 3:30am. The man at the front desk was very nice. He told us that at that time they only had double beds available but in the morning we could...More

Thank LaCresha H
Response from Ellen M, General Manager at Holiday Inn Kalamazoo-WestResponded 7 May 2015

LeCresha H, I am so sorry that you needed to move rooms a second time. The renovations that are occurring in the pool area will include some painting. Our concern was for our guests comfort during this process. We thank you for being so gracious...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kalamazoo
#7 Romantic Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Pool & Beach (10)
Dining (2)
Questions & Answers
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Room Tips
"All rooms face the pool and play area so it could be a little noisy."
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"Kids enjoyed the bunk beds in the pool side rooms."
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"We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
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"Families may enjoy rooms that are over the atrium. Otherwise stay towards the exits."
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