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Fairfield Inn Kalamazoo West

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Traveller (8)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent31%
  • Very good29%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“cracker barrel”(9 reviews)
“front desk”(35 reviews)
“decent value”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn Kalamazoo West
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Special Offer: Member Rates
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
There are newer reviews for Fairfield Inn Kalamazoo West
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Traveller rating
45
44
34
17
11
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LanguageEnglish
45
44
34
17
11
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All reviewscracker barrelfront deskdecent valuebreakfast hoursroom was cleanupon checkthe breakfast areafitness centernice place to stayfree breakfastoff the highwaylobbyelevatorinnstelephonetubcollege
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11 - 15 of 151 reviews
Reviewed August 15, 2017

My husband and I spent two nights at this hotel in August 2017 while in Kalamazoo for the weekend. This hotel is a few miles west of downtown Kalamazoo - real close to the expressway I-94 so easy and quick drive to get to downtown...More

Thank Pamela S
Reviewed July 3, 2017

My stay last week was dismal. When asking the staff about a fitness room, I was greeted with an eye roll and a snarky answer by the snarky manager. Being close to the highway, it wasn't as loud as I expected it to be. Room...More

Thank sheliawoods283
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded July 5, 2017

I am so sorry to hear about the troubles during your stay. I would love to speak to you directly and get into more detail so I can address the issues with the staff members involved to assure that this does not happen again in...More

Reviewed June 25, 2017

Pretty rough around the edges - rooms are under renovation, but still just fair. We stayed 8 nights - room wasn't even cleaned one day - couldn't provide extra hangars upon request - free breakfast started at 6, but was 40 min late one day....More

Thank Diane K
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded June 27, 2017

I am so sorry to hear about the issues you had with your stay. I am personally looking into each situation to see what happened. We dropped the ball and I am going to find out why, so that I can assure you and all...More

Reviewed June 20, 2017

What a disaster? I'm a veteran traveler and a Marriott Platinum Member for Life. This was the worst Marriott hotel I've ever stayed in, period. The two people at the front desk were nice and helpful but the physical plant is disgusting, dirty and gross....More

1  Thank Raph B
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded June 22, 2017

Mr. B. I am very sorry to hear about the difficulties you had during your stay, and apologize wholeheartedly. We would like to make this right with you. Please contact me at the hotel to discuss the issue.

Reviewed June 9, 2017

This hotel is close off the freeway but expect to drive if you plan to eat or want to go for a walk. Aside from the nearby Cracker Barrel, there is nothing but hotels in this cul-de-sac. I arrived very late and left the next...More

Thank nstarsfan
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded June 10, 2017

Thank you for your review of our hotel. We love our quiet neighborhood away from the hustle and bustle of the city, but understand the limited dining options. Thankfully, there are several delicious restaurants within just a few miles and some even deliver. We would...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$108 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (13)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Coliepea
November 7, 2016|
AnswerShow all 4 answers
Response from Teresa G | Property representative |
The pool is currently under renovation, scheduled to be open November 11. It is heated.
1
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Room Tips
"Ask for a room not near the elevator"
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"Top floor is quietest."
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"Don't stay there. Go somewhere else."
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"Choose a room away from Interstate 94."
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