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Very disappoint because I attempted to check out early due to a family emergency and was told to call back later about the billing. The next day informed that because we had used the beds (napped on them for 1 hour because we were from...More
Came to spend the night and see a show at the Barn Theater. The hotel is near the I-94 so it was EZ access. Short drive to the theater located in Augusta Michigan. The front desk lady was very friendly , the Breakfast was good...More
This is an old style FI. Rooms are dated. No fridge or micro in room. I did ask for a fridge and they supplied one. Breakfast was normal FI fare. No fresh oatmeal station. There is a Cracker Barrel within walking distance. This was fine...More
Thank Jeff R
Response from Alexis B, General Manager at Fairfield Inn Kalamazoo WestResponded 6 September 2016
Hello Jeff R,
Thank you for taking the time to review your stay with our hotel. I am happy that the staff was able to accommodate your need for a refrigerator as we work very hard to meet our guest requests. I hope that in...More
We stayed here on our way to Sleeping Bear Dunes. The hotel and the rooms are nicely done and clean. The hotel staff was very friendly and helpful. The pool is open late (11pm) which gave the kids an opportunity to swim even though we...More
Hotel was in desperate need of a good cleaning. Pool area had mold around doors and also had mold in my bathroom. Staff was pleasant except for Richard who managed singlehandedly to offend every person in our group in some way. Would have been nice...More
Response from Alexis B, General Manager at Fairfield Inn Kalamazoo WestResponded 29 June 2016
I am very sorry for the service issue you encountered with one of our employees. This is not typical of our staff, please know that we will be doing some corrective training with this particular employee so that issues such as this are...More
US$92 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Business Hotel in Kalamazoo
Non-Smoking Rooms ,
Number of rooms
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