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I like it. Full size refrigerator, microwave, and stove, dishwasher, king-size bed and HBO! What more could you ask for? Ask for a first floor room. There's a pantry for snacks. I thought they drained the pool and hot tub too soon, but the area...More
We were greeted when we entered the lobby by Ben. He was very accommodating and courteous.
Our room was clean and comfortable- we had plenty of towels and amenities.
Next time we are in this area we will stay here again.More
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 17 July 2017
Thank you for your review of your stay with us, Demmy97. We appreciate the feedback and Ben will be thrilled to hear the kind words. Great customer service is our number one goal and we appreciate the opportunity to learn and better our selves. We...More
We chose this hotel because we wanted a suite to relax in since we were here for a funeral. I requested a room with 2 beds for my daughter and myself. We got 1 king bed which was comfortable, but each of us having our...More
Thank lily r
Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 22 June 2017
Thank you for your review of our hotel, Lily. We appreciate the candid feedback and encourage everyone to do the same so we can better improve our customer service. We apologize things were not up to the standards we hold our service up to. These...More
Fair Price, comfortable & clean beds. situated in a great location,for first time Michigan visitors like myself, awesome room, staff were also very helpful! plus you get a free breakfast! Purposely looked for a Staybridge hotel chain, always great service!More
Thank Sabrina C
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 18 May 2017
Thank you for your review regarding your stay with us, Sabrina! We are pleased to hear that you were able to enjoy your visit and that the staff made a positive impact on your stay. We pride ourselves in great customer service so we encourage...More
We stayed as a family of 4 and as we had only just arrived from Australia we were extremely tired the next day and had to up out of bed for breakfast. As it was our first time in America, instructions for breakfast would have...More
Thank Amber M
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 8 May 2017
Thank you for your review, Amber M. We appreciate the feedback and will use this to learn from and better provide the best customer service possible. We are happy to see that you were able to enjoy your stay with us and that your stay...More
US$118 - US$203 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids ,