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This was our third 4 month stay. All of our children and grandchildren live within 5 miles of the Staybridge which is very convenient. When our 9 year granddaughter visits, she looks forward to talking to the desk staff. My wife stayed at the Staybridge,...More
Thank Tom C
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 1 April 2014
Thank you Tom C for your kind words and acknowledgements! The entire staff truly enjoyed having you and your family stay with us. It is our goal to ensure that our customers are receiving the satisfaction desired from both the hotel and staff. We hope...More
Meets all the expectations of the Staybridge brand. And that is a good thing. Super clean, attention to service, very good breakfast. Quiet rooms and large TV viewing selection.
It is a suburban location, very near mall and shopping. I only stayed one night for...More
Thank Jon L
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 3 January 2014
Dear Jon L,
Thank you for your comments and positive review! It is our commitment to provide an inclusive and welcoming environment for all of our guests. We have long recognized that people may have different needs and we will continue to work diligently with...More
I stayed only one night at this hotel, as I had an early morning flight the next day and Staybridge is an IHG hotel very close to the airport. What a pleasant surprise! I was greeted by Chris at the Front Desk - he was...More
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 2 January 2014
Thank you very much Siouxbdoo for your review! We appreciate your positive feedback and are very happy to know you enjoyed your stay! It is our duty to ensure the highest level of customer satisfaction and we look forward to the opportunity to welcome you...More
Spent a weekend here in August 2013. Was in town for a friend's wedding and 6 of us (groomsmen) split a two-bedroom suite. Enjoyed the breakfast--decent selection of hot and cold items. We used the fitness center, which is tiny and has one weight machine,...More
1 Thank srbrim
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 11 October 2013
Dear Srbrim, Thank you for the review! We are so glad to know you enjoyed your stay with the other groomsmen. As a hotel we are continuously updating and improving in various ways and appreciate hearing the positive feedback. We will continue to aim for...More
We stayed at the Staybridge Suites in Grand Rapids, Michigan from Friday, August 2 - Sunday August 4, 2013.
Unfortunately our experience with this property was negative in that we did not receive the accommodation we had reserved and paid for.
Our online reservation read:...More
3 Thank Diane A
Response from Danielle L, Guest Relations Manager at Staybridge Suites Grand Rapids/KentwoodResponded 10 September 2013
Thank you for the comments on your recent stay. Upon review of your reservation it is clear that a specific room type was not reserved for your stay. We are dedicated to customer service and would have been more than happy to find accommodations elsewhere...More
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$118 - US$204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids ,