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    Extended Stay America - Grand Rapids - Kentwood

    3747 29th St SE, Kentwood, MI 49512-1813
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    2017-10-08 2017-10-09
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    US$76
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    Traveller (15)
    Room & Suite (9)
    Dining (1)
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    Best Western Hospitality Hotel & Suites
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    Overview
    • Excellent16%
    • Very good16%
    • Average35%
    • Poor11%
    • Terrible22%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Grand Rapids - Kentwood
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    Comfort Inn Airport
    442 reviews
    #7 of 48 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    470 reviews
    #17 of 48 hotels in Grand Rapids
     
    Best Western Hospitality Hotel & Suites
    547 reviews
    #14 of 48 hotels in Grand Rapids
     
    Red Roof Inn Grand Rapids
    170 reviews
    #30 of 48 hotels in Grand Rapids
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (71)
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    1 - 5 of 71 reviews

    Reviewed 1 week ago

    We had to book a room for an overnight stay in Grand Rapids while our cat was supposed to have a consultation from a vet specialist for surgery. We booked here -- great rate. We ended up not leaving our cat with them so brought...More

    Thank Lisa D
    Response from 00esa, General Manager at Extended Stay America - Grand Rapids - KentwoodResponded 1 week ago

    Lisa, thank you for taking time to evaluate your stay. We are happy to know that you liked our affordable rates and convenient location. However, we are so sorry for the situation you described regarding excessive noise. On rare occasions we have guests who do...More

    Hotel's Favourite
    Reviewed 16 March 2017 via mobile

    Stayed here for 5 weeks for my husband's job. Although there were early complications from fire alarms the manager went above and beyond to accommodate our inconvenience. He should be commended for his people skills and hospitality. People such as he are the reason why...More

    Thank BarbieKCoffey
    Response from Manager_11525, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 13 April 2017

    Your feedback is important. Thank you for sharing. I am glad to read that you were pleased with our manager and the customer service you received at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your...More

    Reviewed 3 weeks ago via mobile

    We weren't planning on a hotel stay and chose at last minute to grab one for the night. I thought I had stayed here a couple years ago-- I was wrong, we stayed across the street at a much nicer place. Dirty. Not in a...More

    Thank Miranda L
    Response from 00esa, General Manager at Extended Stay America - Grand Rapids - KentwoodResponded 3 weeks ago

    Miranda, thank you for sharing your experience with us. We apologize that our services and amenities were not to your expectations. We regret the inconvenience you had with the cleanliness of our property. I have shared your concerns with my housekeeping staff so that they...More

    Reviewed 22 July 2017

    Hotel was very neat and clean. It was just what I needed for a business trip, no frills. The environment felt safe and it was very quiet. The hotel staff all seemed very pleasant. Check in and check were very quick.More

    Review collected in partnership with Extended Stay
    Thank 274marvinm
    Response from 00esa, General Manager at Extended Stay America - Grand Rapids - KentwoodResponded 23 July 2017

    Thank you for choosing to stay at Extended Stay America - Grand Rapids - Kentwood. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. We appreciate your business and look forward...More

    Reviewed 22 July 2017

    Website toted pool, there was not one. While trying to locate other accommodations noticed that all the other patrons were male. No families which caused me to wonder if it was also a halfway house. Could that be why the clerk was so eager to...More

    Review collected in partnership with Extended Stay
    Thank debrakX5033YL
    Response from 00esa, General Manager at Extended Stay America - Grand Rapids - KentwoodResponded 23 July 2017

    Thank you for your feedback. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your visit was anything less than exceptional. We are reviewing the situation as a training tool to improve our procedures...More

    Comfort Inn Airport
    442 reviews
    #7 of 48 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    470 reviews
    #17 of 48 hotels in Grand Rapids
     
    Best Western Hospitality Hotel & Suites
    547 reviews
    #14 of 48 hotels in Grand Rapids
     
    Red Roof Inn Grand Rapids
    170 reviews
    #30 of 48 hotels in Grand Rapids
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$78 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Extended Stay, Expedia, Travelocity, TripOnline SA, Hotwire and Cheap Tickets so you can book your Extended Stay America - Grand Rapids - Kentwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Kentwood
    • Also Known As
    • Extended Stay Kentwood ,
    • Kentwood Extended Stay
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    Traveller (15)
    Room & Suite (9)
    Dining (1)
    Hotel & Grounds (14)
    Bathroom (2)
    Nearby
    Sponsored by:
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    Comfort Inn Airport
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    .90 km away
     
    Red Roof Inn Grand Rapids
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    Ask a question
    Questions & Answers
    Colman G
    11 October 2014|
    Answer
    Response from David W | Reviewed this property |
    If you go to their website and enter the dates you want at any of their properties their website will calculate the daily, weekly or monthly rate. Check for the phrase "Discount applied" if looking for a longer stay. Until... More
    0
    Votes
    Room Tips
    "Request top floor -- if neighbor with a constantly barking dog in the next room, you won't have the sumo..."
    Read review
    "We were on 1st floor and it was very quiet."
    Read review
    "Choose the room away from the lobby and upper floors."
    Read review
    "Don't go for a room at 3rd floor, its very smelly there."
    Read review
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