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Red Roof Inn Lansing East

TravelocityUS$70*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn Lansing East
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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Reviewed 5 days ago NEWvia mobile

Old property, but, kept really clean with high level costumer service on front desk . Just a few minutes from Michigan State. Friendly staff, I highly recommend it to anyone. Everyone was helpful and very well trained to serve.

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Helpful?
Thank Daniel G
Lansing, Michigan
Reviewed 6 days ago NEWvia mobile

Rooms are clean racheal very good attendant and fast and alex also quick and helpful to get things going to get in and out if your trying to get to get going to start your day and quickly will get you anything you need very fast

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Helpful?
Thank ra225
Buchanan, Michigan
Reviewed 2 weeks ago

The staff was loud and inappropriate. Their language was coarse. The building is in need of repairs and maintenance. The room was small, smelled, and I would take my shoes off because the carpet looked so bad. We decided to leave and drive through the night to go home instead of staying. When we checked out early, the staff didn't...

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Helpful?
Thank mjremmo
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not...

Uhrichsville, Ohio
Reviewed 2 weeks ago

Was asked to put up a credit card for "incidentals" and "to hold the room". I booked this room through our corporate lodging billing system and it was to be directly billed to our company. I was reluctant to surrender my personal card but was assured it would NOT be used. "Just a formality" she said. Nope........they charged my personal...

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Helpful?
Thank Nancie B
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. The employee that handled you reservation was fairly new. Though this is not an excuse, we are working to get matters resolved. At...

Lyons
Reviewed 3 weeks ago via mobile

We made advance reservations on the Red Roof Inn website. We selected a Superior Room. This is suppose to be a larger room with King size bed, refrigerator and microwave. It was also a Superior price $71.99 plus taxes. We have stayed at various Red Roof Inns when traveling. This one was a disappointment. First the size was not what...

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Helpful?
Thank Jack B
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you...

Lincoln Park
Reviewed 21 March 2017

The rooms were clean. I called and asked for 2 extra blankets because the bedspread and blankets were quite thin, I was told that they weren't suppose to give extra blankets unless there were extra people in the room. I said that I knew I was going to be cold so they finally agreed to give me 1 blanket but...

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Helpful?
Thank 501sheilak
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you...

Reviewed 7 March 2017

The sheets were gross and had not been washed. They didn't service the room or make the bed even though I was there for 2 days. They didn't even give us toilet paper without asking for it. I slept in full street clothes because I was just too tired from my travels to switch hotels. The woman at the front...

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Helpful?
Thank mike s
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not...

Petoskey, Michigan
Reviewed 21 February 2017 via mobile

Check in was quick & easy. Room was adequate but nothing to write home about. Bedding was clean. Bathroom corners had evidence of dirt. Room stocked with extra Toilet Paper, soap & shampoo. Remote control for TV didn't work well, requiring myself to push the button multiple times before channel would change. Security lock on door was broken off :(...

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Helpful?
1Thank TheBestCeleste
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you...

Waynesville, North Carolina
Reviewed 18 February 2017

I often stay in budget hotels, but this is one to which I will never return. When I checked in, there was a man apparently high on something who was causing trouble in the lobby. The desk clerk told him he needed to leave or she was calling the police. He didn't leave. I walked up the stairs to my...

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Helpful?
1Thank allison28786
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn Lansing East - MSU. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you...

East Lansing, Michigan
Reviewed 14 February 2017

The front deck staff are just amazing and help you out with any and everything they can! They do the best job they can and I will always come back to stay here at the Red Roof Inn Lansing East!! Special thanks to Racheal and Bre'Anna!!! You girls did a outstanding job with me and my mother's stay here!!!!

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Helpful?
2Thank saloaugie23
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

I appreciate your comments regarding your recent stay at the Red Roof Inn Lansing East - MSU. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast Available

Additional Information about Red Roof Inn Lansing East

Address: 3615 Dunckel Rd, Lansing, MI 48910-5821
Region: United States > Michigan > Ingham County > Lansing
Price Range: $89 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Lansing East 2*
Number of rooms: 80
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Also Known As:
Red Roof Inn Lansing
Lansing Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Lansing East staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
mjremmo, 8 May 2017 | Read review
“Stay somewhere else!”
allison28786, 18 Feb 2017 | Read review
“Upstairs in any corner, although being upstairs did not prove quiet!”
  • Note the bottle opener under the bathroom vanity! Vintage and funny!
  • King size bed
Kimmie075, 22 Oct 2016 | Read review
“Look elsewhere for a cozier stay!”
  • The
Oxalis51, 29 Jul 2016 | Read review
“Request a room on the back side of the building, highway is a bit noisy at night”
rasuanbrown32, 11 Jul 2016 | Read review
5 of 5
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US$70* /night
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Prices are for 1 room, 2 adults
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