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Comfort Inn

Booking.comUS$94*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Comfort Inn
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413 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Kent City, Michigan
Reviewed 2 April 2016

We were there to get out reviews and I had found out the somehow someone had been hack my id and drain my bank account. Jessika was amazing as well as the other person at the property but I did not get his name. She heard me very upset, saw me pacing and offered me a private room at no...

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Helpful?
Thank Sandy K
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel! I am overjoyed to hear that Jessika was able to go above and beyond to help in anyway possible during your very stressful day. She takes pride in the service that she provides and I will be sure to pass along your kind words to her about your review! Thank...

Saint Johns, Michigan
Reviewed 1 April 2016

Without a doubt this particular Comfort Inn location will be a part of our family forever. We recently lost everything including two of our beloved furry family members in a house fire. The Red Cross pointed us to the Comfort Inn as our place of refuge. We were in much mental distress and with the burns I acquired from the...

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Helpful?
Thank Damond C
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you so very much for providing such a positive review! It was our pleasure to be your place of refuge in such a difficult time. We are truly pleased that you found our hotel to be very accommodating and we were able to help provide a clean and comfortable environment during your healing process. It was wonderful to get...

Waterloo, New York
Reviewed 30 March 2016

From the front desk to the housekeeping staff we can't say enough good about this hotel. Everyone of them were so helpful to our needs. The rooms, business center, fitness center, pool, breakfast area ( and the breakfasts are very good ) and the grounds out side were as clean as any five star hotel we have stayed in. It...

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Helpful?
Thank haciendaev
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for reviewing your recent stay at our hotel! It is always a pleasure to receive positive feedback and we will use your kind words to continue our efforts in providing the best guest experience possible! Thank you again for choosing our hotel and we can't wait to see you again next time! Sincerely, Jessika Royce Assistant General Manager...

Lansing, Michigan
Reviewed 21 March 2016

I was there for a conference and the halls were tight and the room was small. By 3:00 in the afternoon on a cold day we were about to melt down from the body heat and turned on the a/c. Everything else I saw seemed to be small also. Small lobby area, small breakfast area, small bathrooms. Clean but small....

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Helpful?
Thank Joy G
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for providing a review about your recent experience at our hotel. Your feedback is very important to us and we will use this information to make improvements to our facility! Thank you for staying with us and we hope you will give our hotel a second chance to exceed your expectations. Sincerely, Jessika Royce Assistant General Manager Comfort...

Boyne City, Michigan
Reviewed 15 March 2016

A very comfortable room, Quiet. Xtremely clean. ALL the comforts of home. The Desk Clerk during our stay was a young woman named Jessika. What a wonderful human resource the location has! She was the consummate professional, extremely helpful in every was possible. A warm inviting personality that helped make our stay there so very enjoyable. It was obvious to...

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Helpful?
Thank OJ A
Hotelmanagergr, Assistant Operations Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide a review about your recent stay at our property! Scott and I as well as the rest of our team want to thank you for not only choosing our hotel, but to also thank you for making the Comfort Inn Lansing your "go-to facility" when you visit the Greater Lansing Area! It...

Saginaw, Michigan, United States
Reviewed 14 March 2016

This older building still seems to smell like smoke, especially in the hallways, and the hallway carpets are dingy. But the beds were clean and comfortable, the free breakfast was nice, the staff went out of their way to be friendly, and there were warm cookies in the lobby when I came in at night. There was free wi-fi, which...

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Helpful?
Thank Wanderer562014
Hotelmanagergr, Assistant Operations Manager at Comfort Inn, responded to this review

Thank you for providing such detailed feedback about your stay! We take our guest's reviews very seriously and we will utilize your information to ensure we can make the necessary changes to provide an even more comfortable stay the next time you choose our hotel. Thank you again for staying with us and we hope to see you again in...

GRAYLING
Reviewed 2 March 2016

We often stay in Lansing, and this Comfort Inn is consistently clean, comfortable, and accommodating. The staff makes us feel welcome and ensures that we have a great stay, including housekeeping staff, breakfast assistants and front desk personnel. They do their jobs well, and are friendly and courteous to guests. The motel is very clean, beds comfortable and rooms well...

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Helpful?
Thank plkagrayling
Hotelmanagergr, Assistant Operations Manager at Comfort Inn, responded to this review

Thank you for providing such positive feedback! We are estatic to see that our team can consistently go above and beyond your expectations to make your hotel experience with us a great one! I will be sure to relay your kind words to our team and they will join me in thanking you for choosing our hotel time and time...

Scottsburg, Indiana
Reviewed 2 March 2016 via mobile

We stopped in during a blizzard and the desk clerk 'Jessica Royce' was outside shoveling the sidewalks. She came in very cheerful and we talked and she joked with us while checking us in. She was the most friendly hotel staff I've ever met in all my travels. Super friendly. Afterward she went back outside and started shoveling again. She...

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Helpful?
Thank Mbol4608
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide a review about our hotel. Jessika is truly one of a kind and we are absolutely delighted to have her as part of our team! Guest Safety is very important to us and we will take whatever steps necessary to ensure our hotel is safe to travel in and out of. During...

West Michigan
Reviewed 29 February 2016

Just a one night stay to be in town for an early gymnastics meet at MSU's Jenison Fieldhouse. It was about 15 minutes away, but great for the price and the dining options in the area. Rooms and reception area were nicely updated, but the stairwells and exterior of the building show their age. It also doesn't help that an...

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Helpful?
Thank BlondeValor
Hotelmanagergr, Assistant Operations Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel while in Lansing for a gymnastics meet! We are pleased you enjoyed your overall experience with us. Our hotel takes pride in the amenities and service we provide and we are always looking for new ways to make your next experience better than your last! Thank you again for staying with us and we...

St Charles, Minnesota
Reviewed 22 February 2016

Nice curb appeal, sheltered entrance, gracious staff, comfortable beds, large rooms, king size bed, and VERY WARM POOL make this a lovely place to stay. Parking is very close to the front door, and the lobby is inviting, although we wish all hotels would TURN ON THE FIREPLACE when they have one!!!!! The staff is friendly and accommodating, the breakfast...

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Helpful?
Thank LaDonna01
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel for your week long stay! We are overjoyed by the fact that you were able to utilize the countless amount of amenities our hotel has to offer. It is always a pleasure to receive positive feedback! Thank you again for your business and we can't wait to provide the same excellent service the next...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: $132 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Romantic Hotel in Lansing
#1 Business Hotel in Lansing
#2 Best Value Hotel in Lansing
#2 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

See all questions (2)

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a balcony room but it was drafty with a strong wind. Once it warmed up it was no problem. Heater works very well.”
PThib, 13 Apr 2017 | Read review
“Ask for a renovated room”
LisaW628, 11 Apr 2017 | Read review
“family friendly”
I9842NCkylec, 12 Feb 2017 | Read review
“Very nice!”
ClaraK846, 28 Dec 2016 | Read review
“Third floor was nice and quiet”
WalmartCustomer, 1 Nov 2016 | Read review
5 of 5
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US$94* /night
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Prices are for 1 room, 2 adults
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