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Comfort Inn

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413 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Marshfield, Wisconsin, United States
Reviewed 30 July 2015

We arrived very late, but were met with a friendly check-in, after speaking with the clerk earlier on the phone. Room was clean and comfortable. Breakfast is the usual continental but with hot items. We left very satisfied and would stay here again.

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Helpful?
Thank Judy C
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel. Your feedback is very important to us and we are pleased you left satisfied with your stay at our location! Thank you again for staying with us and we look forward to providing you with the same great experience the next time you are in the Greater Lansing area.

Findlay, Ohio
Reviewed 27 July 2015

The room was very clean and quiet. The desk clerk was extremely friendly and helpful. We found the room price to be very reasonable, but we found the staff here went above and beyond when my 6' 6-1/2" husband left a pair of brand new, white jeans in the room. I called the day after our stay, and the girl...

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Helpful?
Thank traveltosome
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay our hotel! It is always a pleasure to provide excellent customer service and we are pleased we could exceed your expectations in regards to your left behind items. Thanks for choosing our hotel and we look forward to see you again next Spring! Sincerely, Jessika Royce Front Office Manager...

Webster, New York
Reviewed 10 July 2015

We stayed here last year on our way across Michigan. Then this year we stopped again, by accident because we forgot the address. The hotel is remarkably clean, well equipped and staffed with some really great folks. Truly, this hotel understands what service means. Breakfast is typical, but served in a very large area with lots of staff around to...

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1Thank AGAIG
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel! We are pleased you had a happy accident and found our location by chance. It is always a pleasure to receive positive feedback! We take pride in our customer service standards and we are delighted that you feel our hotel truly understands service. Thank you so much for staying with...

Kalamazoo, Michigan
Reviewed 21 June 2015 via mobile

We were in town for a wedding, looking for a basic place to stay, employees there all very warm & friendly, room extremely clean & comfortable. They gave us done great recommendations for places to go for fun. Close to the highway.

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Thank Roxanne B
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

It is our pleasure to provide warm and friendly service! If you are in need of recommendations, our front desk staff would be happy to provide you with ideas and even directions to nearby attractions that might be appealing to you. Thank you for choosing our hotel and allowing us to provide the best customer service possible! The next time...

Minneapolis, Minnesota
Reviewed 18 June 2015

Travel to Lansing often & have tried others on the west side but this is my #1. I travel with a small dog and they always make us both feel welcome. The front desk is very friendly and helpful. I like that they call and make sure everything in the room is acceptable after you check in. Easy to access...

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Helpful?
Thank TravelinDaisy
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Wow! Thank you for such kind words. It is always a pleasure to receive positive feedback and we are very pleased you choose our hotel when you come to Lansing for a visit! Thank you so much for your business and we hope to see you again soon.

Freeport, IL
Reviewed 12 June 2015

Picked this location as it is central to all of Lansing and the surrounding area. We were in town to do family tree research at the Library and Archives of Michigan in downtown Lansing. The front desk staff was friendly and helpful. Large, comfortable room had everything we needed to rest and relax in our downtime. Will definitely stay here...

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Helpful?
Thank Candace C
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel while visiting Lansing! We are pleased you enjoyed your stay with us and we hope you found the information you were searching for in the Library and Archives of Michigan in downtown Lansing. Thanks again for your feedback. We look forward to your future business!

Reviewed 8 June 2015 via mobile

Wonderful place to stay. Our daughters wedding was in Lansing and all the guest were from out of town. Staff was very nice and friendly. Rooms are clean. The wedding couple could bring their dog. The shuttle service was great. Would highly recommend this hotel to others.

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2Thank Evelyn H
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for such kind words! It is always a pleasure to receive positive feedback. We will use this information to continue our efforts in providing the best customer service possible! Thank you again for allowing us to be part of your family's special day and we look forward to hosting you the next time you are in Lansing!

Reviewed 5 June 2015 via mobile

Hotel was as described in previous reviews. Pleasant staff and a clean hotel. Room was pretty large and the bed and pillows were comfortable. Located near the lansing mall. Hotel is next to the hotel but the hotel was quite. Did not try the free breakfast

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Helpful?
Thank Joe V
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel. Your business is much appreciated and we are pleased you enjoyed your stay. The next time you are in Lansing, we would love for you to come and stay with us again!

Hoschton, Georgia
Reviewed 4 June 2015

We picked up a coupon at the Michigan Visitors Center after entering from Indiana and got a very good rate in a king room. The lobby is spacious and the decor impressive. Very friendly desk clerk. Great chocolate chip cookies :) The rooms are a tad more spacious than usual as was the bathroom. Cheap furnishings, although fairly new, are...

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Helpful?
Thank Norma W
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for your review. Your feedback is very important to us and we will use this information to make the necessary changes needed to make your next experience with us better than your last! We appreciate your business and we hope to see you again.

Cleveland Heights
Reviewed 24 May 2015

I enjoyed this hotel. Pool was nice, but the weekend I was there the hot tub was out of order. And I was there party because they had a hot tub. Breakfast was fine. Room was clean and reasonably quiet.

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Thank 10sJohn
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for your business and taking the time to review your recent stay at our hotel. I would like to apologize on behalf of our team for our spa not being available during your stay... However, we were able to make the repairs needed to get it back into proper working condition! We are glad you enjoyed your overall...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: $133 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Business Hotel in Lansing
#1 Romantic Hotel in Lansing
#2 Best Value Hotel in Lansing
#2 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a balcony room but it was drafty with a strong wind. Once it warmed up it was no problem. Heater works very well.”
PThib, 13 Apr 2017 | Read review
“Ask for a renovated room”
LisaW628, 11 Apr 2017 | Read review
“family friendly”
I9842NCkylec, 12 Feb 2017 | Read review
“Very nice!”
ClaraK846, 28 Dec 2016 | Read review
“Third floor was nice and quiet”
WalmartCustomer, 1 Nov 2016 | Read review
5 of 5