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We were travelling through Mackinaw City and decided last minute to stay the night. Unfortunately, we chose this hotel. It desperately needs updates, and this might be acceptable if the room was clean. It was over priced and the front desk staff were not friendly....More
Hotel rooms need updated, but, need new housekeepers badly, room was filthy,
stayed 4 nights, never did anything but make bed, remove soiled towels, never cleaned coffee pot or replenished coffee, no vaccumn, even took spare change I had in a cup, guess they thought...More
Run down hotel wallpaper peeling in bathroom slow draining sink and shower. no microwave in room.no ice in ice machine. Front desk staff not very friendly. Arrived at 245had to wait til 330 for rm on a Wednesday afternoon. Would not stay here again. Very...More
This room was so dirty ,filled with bugs carpet looked dirty,dead bugs on top of tv an room had just been cleaned...did not even look at the bedding , only thing they cared about was that you were paying for it anyway...very rude unprofessional manager...More
Drove 7 hours to stay overnight in St. Ignacio and then to Macjinaw city. Had medical emergency in St. Ignacio up on arrival, saw a Dr. And needed to head home. Called Quality Inn to inform them and the woman at the desk started yelling...More
It is all false advertisement. They're website is very misleading do not believe anything they have told you. The rooms are NOT new, they are NOT updated. Our furniture did not even match. Not just our room was in... More
It is all false advertisement. They're website is very misleading do not believe anything they have told you. The rooms are NOT new, they are NOT updated. Our furniture did not even match. Not just our room was in this condition, but others as well, as we spoke to other guests when we were there. We were very disappointed. I find it disingenuous for them to lure people to their location knowing they are not going to sleep well. It's a terrible strategy if you care about people. You mentioned being concerned and you should be. Especially if you are already at risk with allergies etc, do not risk aggravating your health or worse. Follow your gut, do not be influenced by some cheap rate that is being offered. Stay somewhere else, please. You've read other posts, our experience was no coincidence. Personally, we would have been better off staying in Gaylord and commuting in. Don't waste your time with this one, book elsewhere.