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Days Inn & Suites Madison Heights MI

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Days Inn & Suites Madison Heights MI
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378 Reviews from our TripAdvisor Community

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Showing 377: English reviews
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Hazel Park, Michigan
Reviewed 5 days ago NEW

There are bugs in the rooms. And when the toilet stopped working we couldn't get no help and it ended up being a bad experience . My husband is in a wheelchair and they don't even have a room that is wheelchair ready. It was horrible.

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Helpful?
Thank Angie B
Manhattan, Illinois
Reviewed 1 week ago

I would not stay at this location again. The building was very old and smelled of smoke. Carpets were filthy, bathroom was dirty.

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Helpful?
Thank richardmD8276LC
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear richardmD8276LC, We are sorry to hear that your stay and experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

Redford
Reviewed 1 week ago

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Helpful?
Thank bp2017291
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

East Jordan, Michigan
Reviewed 2 weeks ago

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Helpful?
Thank B4884WKjessicam
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Madison Heights, Michigan
Reviewed 2 weeks ago

Floors filthy, both ice machines broken, breakfast was toast or yogurt, blow dryer broken, electrical socket mom working, heater came out half heat, half cold. Etc.... management blew me off. Was there super short time, would not give new room, requested refund and was laughed at. A shamefully disgusting place. Pool was dirty and Sun Windows leaked dirty water into...

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Helpful?
Thank 632jacquelined
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear 632jacquelined, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable,...

Southfield, Michigan
Reviewed 2 weeks ago via mobile

This place should be condemned. One of our rooms had no heat and the other room was infested with bedbugs. I had to throw away my kids backpacks because there were bugs on them. The carpet was filthy and my room had mold above the window. The entire building is disgusting. Never again. Thanks a lot Priceline. Oh did I...

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Helpful?
Thank lasondiab
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear lasondiab, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bugs were found and also the room was rented out, with no further bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we...

Det
Reviewed 3 weeks ago

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Thank 135augustg
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Royal Oak, Michigan
Reviewed 3 weeks ago

Terrible room. Dirty, the lamp and outlet were broken, there was pee in the toilet, shower and jacuzzi tub were both dirty. I won't go back to this hotel.

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Helpful?
Thank colleenh330
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear colleenh330, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable,...

Madison Heights, Michigan
Reviewed 3 weeks ago

The pool needs to be cleaned it is filthy. They never give out clean towels when asked. There breakfast contains just cereal and toast with water down juice in the machine. Room # 102 smells like mold and the outlets did not work.beds terrible could feel the springs. Only 15 channels not kid friendly tv.nothing for kids to watch.

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Helpful?
Thank jenw84
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear jenw84, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as...

Troy
Reviewed 4 weeks ago

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Thank mernay2017
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

37 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Days Inn & Suites Madison Heights MI

Address: 1331 West 14 Mile Road, Madison Heights, MI 48071
Region: United States > Michigan > Madison Heights
Price Range: $62 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Madison Heights MI 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Troy-Madison Hotel Madison Heights
Madison Heights Best Western
Best Western Madison Heights
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Questions & Answers

Questions? Get answers from Days Inn & Suites Madison Heights MI staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do yourself a favor and don't book here.”
 of 5 bubbles 290gregorym, 13 Dec 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles JackieO76, 17 Aug 2016 | Read review
“Rooms are getting renovated”
 of 5 bubbles kimwU3893YC, 13 Apr 2016 | Read review
“the room right above the desk is spacious”
 of 5 bubbles aah910, 18 Nov 2015 | Read review
“Avoid the ground floor. Lock on the slider was flimsy and there were people outside all night.”
 of 5 bubbles PPatterson, 25 Oct 2015 | Read review
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