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Residence Inn Detroit Troy/Madison Heights

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Residence Inn Detroit Troy\/Madison Heights
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92 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Detroit Troy/Madison Heights
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Showing 90: English reviews
Burlington, Kentucky
Reviewed 12 February 2014

I stayed here for the first time during a work tour. I was there for a month. The staff was welcoming and were always willing to go the extra mile to make me feel at home. I highly recommend staying here if you are in the area on business or just visiting. The rooms are big and appliances are updated....

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Helpful?
2Thank Warren M
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you, Warren, for taking the time to review our hotel. We appreciate you taking the time to let people know about your experience and how 'Awesome" Sara is. We hope to see you again soon. Best Regards, Justin Morandini - General Manager

Buffalo, New York
Reviewed 1 January 2014

I stayed her for 3 weeks on business and couldn't be happier. The staff was so helpful with everything. Especially Justin the general manager and Sara at night. You two rocked. My family came and joined and they were so welcoming and kind. If you stay anywhere in this area stay here

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Helpful?
1Thank JJKERL
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank You Mr. Kerl for taking the time to review our hotel, we greatly appreciate it. At Residence Inn, our goal is to make every guest feel as if they are part of the family, we are glad we could accommodate you while your family came to visit and make everything comfortable for you. We hope to see you and...

Madison Heights, Michigan
Reviewed 5 November 2013

I've now stayed at this hotel twice for almost a month both times. It is a great hotel, and the staff is A+ everyone always has a smile on there face, and care about each person staying at the hotel. I'd recommend this hotel to friends and family. I travel about 95% of the time and when I come to...

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Helpful?
Thank Gerard M
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you Mr. Merchant for taking the time to review our hotel. It is a pleasure having you stay with us and we are pleased that you are enjoying your stay. Our goal is to have our guests feel at home and want to return whenever they are in town. Again, Thank you for taking the time to review us....

Louisville, Kentucky
Reviewed 28 October 2013

When traveling for work I make sure that I stay here when I can. The rooms are clean and big, and have new appliances which make it a great environment. The staff is super friendly and accommodating; if your'e in the area you won't regret your decision to stay here over some of the other hotels in the area (speaking...

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Helpful?
Thank Traveler_Kyle
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Kyle, thank you for taking the time to review our hotel, it is truly appreciated. It was a pleasure having you stay with us and we hope that your travels bring you to our area again soon. Also, I am glad that you were happy with the evening meals we love being able to make it easier for guests to...

Troy, Michigan
Reviewed 28 October 2013

I stay in hotels approx. 250 nights a year and this hotel is exceptional. GM Justin Morandini and his staff are very friendly and the rooms are some of the best kept I've stayed in during my travels. I would highly recommend this property to anyone staying in the Troy/Madison Heights area and really anywhere in the Detroit are. The...

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Helpful?
Thank George D
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

George, Thank you for taking the time to review our hotel. It was a pleasure having you and your team in, I am glad we made a positive impression. We hope that when your travels bring you back to the Detroit area you stay with us again. Safe Travels, Justin.

Pinnebog, Michigan
Reviewed 8 October 2013

We had a quick run to the city to celebrate my birthday and decided to try this property. Apartment style spacious clean room, comfortable bed and a full kitchen area with a full size refrigerator. The only bad things were a slippery bathtub/shower and we had a leaky toilet that filled occasionally throughout the night. We would go back however.

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Helpful?
1Thank Robalooey
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you for taking the time to review our hotel! I am happy that you had an enjoyable birthday stay. I am sorry to hear about the slippery bathtub/shower and running toilet, if you email me at troysegm@ih-corp.com with your information, I will investigate the room to make sure that everything had been taken care of. Again, thank you for...

Detroit, Michigan
Reviewed 7 October 2013

Probably the best place we've ever stayed. We were there for about a month while waiting to buy a house. The rooms had a full size kitchen which was a nice surprise. Sharon, the breakfast lady, was always friendly (and her waffles are great). There was always plenty of choices for breakfast. Free dinner was served 4 days a week....

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Helpful?
1Thank C J
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you for taking the time to review the hotel! It was truly a pleasure talking to you both at breakfast every day and at the evening reception Monday - Thursday. I hope you are settling into the new place and there is not too much work that needs to be done. Remember you can always stop by to say...

Madison Heights, Michigan
Reviewed 1 October 2013

I recently moved into the residence inn ~ from a sister Marriott. I travel 98% of the time, and I have stayed at many many hotels...this residence inn is by far one of my favorites. I am generally an extended stay person, and this place accommodates and exceeded all of my expectations. The up to date kitchen, with a full...

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Helpful?
Thank Josh S
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you Josh for taking the time to review our hotel! We are excited that you will be staying with us during your travels to the Detroit Area. I know Sara is especially happy to have you stay with us, seeing how you were her favorite guest at the last hotel she worked at. Please know that if there is...

San Ramon, California
Reviewed 1 October 2013

I have stayed at this property for approximately 2 1/2 months, along with 2 other Detroit-area Residence Inn properties prior to moving to this location. Although it is an older property, the Troy/Madison Heights location has been superior when compared to either Pontiac/Auburn Hills or Novi. The apartment/condo-inspired design offers direct outdoor room entrances and a more residential feel. A...

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Helpful?
Thank GlenJRN64
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you, Glen, for taking the time to review our hotel! It warms my heart to know that we make you feel so at home and comfortable. At Residence Inn our goal is to make you feel at home...it's not a "room" it's a "residence". Sharon, Sara and I all enjoy our daily talks with you. We look forward to...

Granite Bay CA
Reviewed 9 September 2013

I just spent 3 nights in this hotel while in town for a business meeting in Auburn Hills. I stayed in a bi-level suite that was very nice and comfortable. The hotel is just your typical Residence Inn, but what makes this place stand out is the staff. From the woman that checked me in, the very sweet woman who...

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Helpful?
Thank michaeljsz
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Thank you for taking the time to review our hotel. I am so pleased to hear of your positive experiences. It was our pleasure to make you feel at home while working in the Auburn Hills area. We hope to have you back when you are in the area and we appriciate the recomendations. Have a fantastic day! Justin Morandini

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether staying a day, a week, a month or more, you will have room to relax, room to work and room to breathe at the Residence Inn by Marriott – Troy/Madison Heights. Each suite includes a fully equipped kitchen and a spacious living room. Our suites offer 50% more space than an ordinary hotel room. Come stay with us and see for yourself that the Residence Inn by Marriott is your home away from home ... more   less 

Additional Information about Residence Inn Detroit Troy/Madison Heights

Address: 32650 Stephenson Highway, Madison Heights, MI 48071
Region: United States > Michigan > Madison Heights
Price Range: $144 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Troy/Madison Heights 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights
Residence Inn Madison Heights
Madison Heights Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Detroit Troy/Madison Heights staff and other travellers.
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New York City, New York
over a year ago
10 months ago

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Questions? Get answers from Residence Inn Detroit Troy/Madison Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Say away from rooms closer to highway (at the back of the Hotel)”
 of 5 bubbles 438georgev, 22 Feb 2017 | Read review
“Get away from the freeway traffic noise.”
 of 5 bubbles 586cindyi, 5 Dec 2016 | Read review
“Room 123 next to the pool. Safe & great sunset views”
 of 5 bubbles 929sharons, 21 Nov 2016 | Read review
“Keep in mind that if your room is on the second floor you must use the stairs.”
 of 5 bubbles MIgal1981, 3 Apr 2016 | Read review
“Avoid this hotel unless there is a complete revamp of the staff, service and facility!”
 of 5 bubbles Capri67, 14 Aug 2015 | Read review
5 of 5