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BEST WESTERN Valley Plaza Inn

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1 room 2 adults 0 children
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BEST WESTERN Valley Plaza Inn
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306 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Chesterfield, United States
Reviewed 1 week ago

We had a great experience with our group could not have asked for nicer people to work with, our group will be back next year for sure! Hoping to have even more attend when they hear what a great time and how nice the hotel was

Review collected in partnership with Best Western
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Helpful?
Thank Rick&jill R
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you so much for the kind review! Your group was a pleasure to work with and I look forward to working with you again in the future!

Breckenridge, Michigan
Reviewed 1 week ago

Sam and Kaylob were amazing! We had originally booked 2 rooms for 1 night but they were so awesome we decided to stay 2 nights. We had a wonderful time. The entire staff was helpful and kind. The free breakfast was great, rooms were perfect!! We will be back for sure because our grandson LOVED it and said he wants...

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Helpful?
Thank kandj713
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for the review! We are so happy you enjoyed your stay and we hope to see you again soon!

Oscoda, Michigan
Reviewed 1 week ago

We had 2 room which were not bad except the hot water was barely warm nothing enjoyable. The kids pool my 3 year old grandson could not play in because it was cold as ice, so everyone was in the big pool and boy was it crowded (sardines in a can.) The hot tub would be nice if it worked...

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Helpful?
1Thank Renee H
Freeland, Michigan
Reviewed 1 week ago

Kaylob was awesome, I'd had a TERRIBLE day due to the Michigan weather, lost power, water pipes broke and it was late I was tired BUT he was so warm and friendly and I appreciated his kindness! He suggested places to get a late night dinner and even provided directions.

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Helpful?
Thank lmndelgado
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you so much for the nice review! We are so happy Kaylob was able to assist you and brighten your day. We hope to see you again in the future but hopefully under different circumstances!

Reviewed 2 weeks ago via mobile

The staff here is very kind. I did like the interior designs in the room, but was homey. The front desk guy, was very obnoxious. My housekeepers were kara and chelsea, they were so kind to my friends and I, I'll definitely be back.

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Helpful?
Thank havoc99
Muskegon, Michigan
Reviewed 2 weeks ago

I stay at this hotel for business twice a week. The staff is always friendly and courteous. They do a fantastic job of making you feel at home and always go out of there way to do so. Samantha is a newer employee and has done a great job!

Review collected in partnership with Best Western
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Helpful?
Thank robrY8694QI
Traverse City, United States
Reviewed 2 weeks ago

Staff are very nice and professional, beds a little hard, but overall a good experience. The door cards to get inside we struggled with, but overall not bad for the price I paid. Rooms were very clean and nice.

Review collected in partnership with Best Western
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Helpful?
Thank R4599LIjessicad
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you very much for your kind review! We are so glad you enjoyed your stay and we hope to see you back again soon!

Traverse City, Michigan
Reviewed 2 weeks ago

The motel certainly needs some updating but that appears to be getting done very slowly. Housekeeping is hit or miss and could use a little more attention in the rooms. I always find hair in the bathroom. The best part of this stay is a new employee Kaylob. He is always cleaning or working on something when I come in...

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Helpful?
Thank WaltU91
LaPorte, Indiana
Reviewed 3 weeks ago

The manager of this hotel is a joke. Nothing worked in my room. Fridge, tv, safe and heater. They said the fridge was unplugged but yet they put a new one in the room. Didn't know heater wasn't working until 11:00 PM and no one to fix it. They put a new one in next day. Front desk said I...

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Helpful?
Thank jsmith0566
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for reviewing Best Western Valley Plaza Inn. I'm very sorry you felt your stay was not a pleasant one. We did do everything we could to accommodate you. We switched out your heater, took care of your fridge by plugging it in, and took care of your TV by plugging it in. The fridge was cold when we...

Reviewed 4 weeks ago via mobile

The staff was very friendly and helpful! We stayed for about a week on business. I will say this is one of the best hotels we stayed at! A big thanks to Eric, Matt, Kaylob, Sam, Kara, and Louise! Hope I didn't miss anybody because they all went above and beyond to make our stay great! Anytime we needed anything...

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Helpful?
Thank froggs79
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for reviewing our property! We are so glad you had a great stay! Please Come see us again soon.

54 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Road, Midland, MI 48642
Region: United States > Michigan > Midland
Price Range: $101 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Priceline, Travelocity and Booking.com so you can book your BEST WESTERN Valley Plaza Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by pool if you have children/grandkids and rooms by the pool on right side have access to courtyard for outside fun!”
 of 5 bubbles kandj713, 14 Mar 2017 | Read review
“Go somewhere else.”
 of 5 bubbles 858reneeh, 12 Mar 2017 | Read review
“Ask to be away from the expressway side.”
 of 5 bubbles sampierpat, 3 Feb 2017 | Read review
“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
5 of 5