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BEST WESTERN Valley Plaza Inn

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289 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Valley Plaza Inn
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Showing 289: English reviews
Reviewed 17 October 2016

Jenna, made the check in quick and easy. She covered all the bases with amenities, wifi password, etc, and was very pleasant. The breakfast is great, many options like waffle maker and pancake maker. Comfortable beds and newly redecorated rooms.

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Helpful?
Thank Ray D
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback. We are so happy to hear we have been able to take such great care of you and it is our pleasure to do so. Thank you for staying with us and look forward to see you again.

Fruitport, Michigan
Reviewed 17 October 2016

Great place to stay, kind of hard to get to coming from the south, but we found it. Rooms are nice, clean and comfortable. Breakfast we delicious, busy but plenty of room to seat people. Pool looked to be very nice, but didn't use it.

Review collected in partnership with Best Western
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Thank renote
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear guest, Thank you for your review of our hotel. My team and I are very pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Thank you again.

Reviewed 15 October 2016 via mobile

Clean hotel and rooms, friendly staff, nice breakfast.area and breakfast. Didnt use any amenities since i was just here for business, but very comfortable room. easy access, free parking, and nice room. Would definitely reyurn of in the area.

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Thank Yvonne P
Huntington Woods, MI, United States
Reviewed 11 October 2016

Very nice with helpful staff and good value for money. We would use this hotel again if we were in the area. The swimming pools, sauna and whirlpool were nice and the breakfast selections very good. The staff was very helpful in suggesting local attractions and restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank Wilbur S
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thanks for staying with us. We are delighted you enjoyed your stay with us and thank you for the feedback! We work hard to make our guests happy. Hope to see you again.

A TripAdvisor Member
1 review
Reviewed 8 October 2016 via mobile

Jenna was very helpful and friendly at the desk. Very nice hotel for a reasonable price! Rooms are clean and comfortable. Great shape for this place which has been here for years. We have stayed here before and will again. Very close to a lot of things to do.

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Thank A TripAdvisor Member
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you for the review in regards to your recent visit. We are glad to hear you enjoyed your stay. We look forward to having you back in the future.

Cleveland, Ohio
Reviewed 30 September 2016

This hotel provided all we were looking for and more. The room was nicely decorated and bed was comfortable. Breakfast was one of the better organized and equipped buffets. Very clean. The desk clerk, Jenna, seemed like working with a friend.

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Thank T0nyP
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest; we are so glad you stayed with us and are grateful for your leaving a review for us here on TripAdvisor! You gave us a very thorough and pleasant review, and it is so wonderful to be able to hear about the things we are doing right. we absolutely look forward to seeing you!

Warren, Michigan
Reviewed 27 September 2016

It was easy access off the freeway. The staff was quite friendly and very helpful. They even made it where we could have early check-in so that we would not be late to the family gathering that we were going to. The place was nice and clean inside and out. The breakfast that was offered was very good and with...

Review collected in partnership with Best Western
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Helpful?
Thank Debbie C
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest Thank you so much for taking the time to complete the TripAdvisor survey regarding your recent stay at our hotel. We very much appreciate your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our team, as we try very diligently to continually improve the quality of our services...

Reviewed 26 September 2016

Desk clerk Lana was very efficient ,courteous even while our transaction was interrupted by a rude foul mouthed individual that couldn't find the elevator or her room. Lana, directed another employee to escort the lady to her room. And, the smilwe never left her face. Employees like this are priceless.

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Thank John W
Taylor, Michigan
Reviewed 23 September 2016

Customer service at front desk was very professional. Room was clean. Did need more coffee and the desk clerk (Lana) brought more coffee to my room. Like the fact that there is a bowling alley and bar adjacent to the parking lot fun and relaxation. Also the hotel has a nice size pool. Breakfast is a standard continental.

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Helpful?
Thank haik6909
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you kindly for the review. We are pleased to see that we were able to accommodate your early arrival, and that you found comfort and cleanliness at our hotel. We look forward to see you in your next visit.

Glendale, Arizona
Reviewed 20 September 2016

It is definitely an older motel, but the rooms are spacious, the front desk clerk was quick and pleasant. Since it was the week after Labor day, I was pleasantly surprised at how clean the room was. The breakfast had multiple selections and the fresh fruit was, fresh.

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Helpful?
Thank Vangogh61
Bethany B, Guest Relations Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Dear Guest, Thank you for your kind words. It is our goal to keep each guest satisfied during their visit at our hotel. Thank you for staying with us and have a safe trip until we see you again.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Road, Midland, MI 48642
Region: United States > Michigan > Midland
Price Range: $96 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
“This side of town has lost some of it's attractions, but everything is ten minutes away on the nearby expressway.”
 of 5 bubbles Vangogh61, 20 Sep 2016 | Read review
“courtyard view with balcony or patio.”
 of 5 bubbles kimberlyr469, 20 Aug 2015 | Read review
“Rooms with fridge, because some don't have it.”
 of 5 bubbles hooby2015, 3 Aug 2015 | Read review
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