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Helnan Auberge Fayoum

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Helnan Auberge Fayoum
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77 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Reviewed 2 weeks ago

I'm sure that long time ago, this used to be the best hotel around, a glorious resort with big rooms, dining areas, ballrooms, a view of the lake etc. But now looks uninhabited, it is filthy, the rooms are full of insects, it needs an urgent renovation! The staff is rude, quality if food bad. I would not be coming...

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Helpful?
Thank Kyriaki C
Reviewed 3 weeks ago via mobile

The hotel over all is ok however the food wasn't as expected at all Yes the breakfast is open buffet but all about Egyptian Oriental food only took me a while to get some butter as it's not on display not much variety of cheese as I'm used to in different hotels I go and the ta'meya is sure made...

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Thank Amr M. N
Cairo, Egypt
Reviewed 17 April 2017 via mobile

I'm terribly shocked ; as the hotel is very old and need massive upgrade ; how come an international chain accept this low quality of service, old furniture ; paintings; old bathrooms and tiles ; ground floor rooms with terrible smell from HVAC. It must be totally upgraded.

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Thank Tamer M
Cairo, Egypt
Reviewed 16 April 2017

The hotel is below expectations, hardly a 4 stars hotel... the place has history and it could be turned into a haven but it seems it has bad management by Helnan. Unfortunately the unprofessional management turned it into an unpleasant place. Imagine we had a snake a real snake on the table we were sitting on in the veranda and...

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Thank Dalia M
Reviewed 13 April 2017 via mobile

The hotel over all is ok however the food wasn't as expected at all Yes the breakfast is open buffet but all about Egyptian Oriental food (fool / ta'meya / eggs ) took me a while to get some butter as it's not on display not much variety of cheese as I'm used to anywhere I go and the ta'meya...

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Helpful?
Thank Amr N
Cairo, Egypt
Reviewed 11 April 2017 via mobile

This absolutely is a great value most charming, comfotable and special place to stay in an early 20th century building with historic hall, decorated corridors, cosy rooms with large terrasse looking at the lake

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Thank hansvikoler
Egypt
Reviewed 3 April 2017 via mobile

This is a place that could be great but bad management by Helnan turned it into a place to be avoided. Broken tiles everywhere, dried pigeon droppings on the balcony walls and chairs of our lake view rooms!( for which we paid extra!) No wifi in rooms( paid or unpaid) Pool area very shabby and again more broken tiles and...

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Thank genaCairo_egypt
Reviewed 3 April 2017 via mobile

I tried this hotel based on the advise of Elites Club to use a free night and it was really a very bad experience. The hotel team gives you the worst and you need to fight withem to get better. 1. The first given room had a very bad back garden view which was trash view not gardem , old...

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Thank m_f_mousa
Cairo, Egypt
Reviewed 28 March 2017 via mobile

I know that the effect of the place is beyond feeling relaxed ,this hotel is suitable for writing poetry,editing your New book and meditation it is where Churchill had his dinner while discussing the war progress but isn't always war times so close to love and

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Thank bashandy b
sacramento
Reviewed 2 March 2017

King Farouk’s Hunting Lodge . . . I actually liked this place. It’s in desperate need of tender loving care, but it wasn’t hard to imagine what it could be. It was clean, well equipped, staff okay. Right on Lake Qarun, it’s a beautiful setting. The food was marginal, at best. My hope is that when tourism picks up they...

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Thank mundaySacramento

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Helnan Auberge Fayoum

Address: Lake Karoun, Al Fayyum, Egypt
Region: Egypt > Al Fayyum Governorate > Al Fayyum
Hotel Class:5 star — Helnan Auberge Fayoum 5*
Number of rooms: 49
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Also Known As:
Helnan Auberge Fayoum Hotel Al Fayyum
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Questions & Answers

Here's what travellers have asked, with answers from Helnan Auberge Fayoum staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do not recommend this hotel to begin with.”
331kyriakic, 6 May 2017 | Read review
“If you can, pick a room facing the lake on either the ground or third floor.”
TarekGad, 20 Feb 2017 | Read review
“Rooms on main building”
  • King Farouk suite ( fake )
  • King Farouk
Ahmed Elsahn, 7 Jan 2017 | Read review
“Insist on lake view”
AbdouI, 3 Jan 2017 | Read review
“Try somewhere else”
TheresaMat, 16 Dec 2016 | Read review
5 of 5
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