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Jaz Crystal Resort

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Km 37 East Of Mersa Matruh, Mersa Matruh 00015 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (847)
Pool & Beach (285)
Room & Suite (198)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-07-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jaz Crystal Resort
Updated 20-07-09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 26 hotels in Mersa Matruh
Location
Cleanliness
Service
Value
Travellers' Choice
Jaz Crystal Resort is Jaz Hotels, Resorts & Cruises second major development in Almaza Bay, opened only as recently as May 2009. With a magnificent four miles of soft white sand private beach overlooking the clear and clean waters of the Mediterranean, the five-star Jaz Crystal Resort is the perfect resort for an ideal holiday to Egypt. Just east of Mersa Matruh on the northern coast, it’s minutes from Mersa Matruh International Airport and combines breathtaking views with a safe, secluded and tranquil bay. However, you won’t have to stray too far from the hotel complex in order to enjoy a completely relaxing holiday. Everything you might need is within easy reach at Jaz Crystal Resort with a range of amenities and facilities that should keep all ages occupied, no matter what their interests. Combining tasteful architecture with modernity and convenience, Jaz Crystal Resort encourages guests to unwind and relax in spacious rooms, indulge in a range of sports and recreational activities and enjoy outstanding cuisine and dining. All this luxurious relaxation is delivered with traditional Egyptian warmth and hospitality alongside the levels of personal service guests have come to expect from a Jaz Resort.Hotel facilities are both convenient and comprehensive and include a shuttle service to and from Matruh Airport so there’s no hassle in getting to the hotel from the very start of your holiday. A choice of restaurants, bars and snack bars offers a broad spread of fresh food and drink that will satisfy any taste, day or night. For the convenience of guests, the hotel offers 24 hour room service and for their reassurance an in-house doctor is also on hand. Swimming pools (including one especially for kids) and a lagoon offer opportunities for languid lounging or strenuous water play.After a strenuous day, unwind and pamper yourself in the Health Club and wellness centre or stroll around the shopping arcade with 10 retail outlets. Relax and take in a live music show or cabaret regularly performed at the amphitheatre or join in the activities organised by the hotel’s animation team. Young guests from 4 to 12 years may not appreciate the beauty and tranquility of the surroundings, but thanks to the Kids Club, you can appreciate everything this remarkable place has to offer knowing your young ones are safe and fully occupied. If it’s a perfect five-star standard beach or family holiday you crave, then Jaz Crystal Resort will combine the best of the Mediterranean with the very best Egypt has to offer for a truly memorable and carefree holiday to Egypt.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid internet
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View

Location

Full view
40Car recommended
Grade: 40 out of 100
1Restaurantwithin 10 km
1Attractionwithin 10 km
Contact
Km 37 East Of Mersa Matruh, Mersa Matruh 00015 Egypt
Name/address in local language
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1,073Reviews35Q+A17Room tips
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Popular mentions
Nesrin_13 wrote a review Aug. 2020
Cairo, Egypt6 contributions14 helpful votes
My husband and I have been coming to this Hotel yearly for over five years. The beach lodges have taken over the sea view for anyone not renting one of them for the day. There used to be a decent distance between each lodge, now they are so close to each other that they have impaired the view for all visitors trying to sunbathe under the umbrellas, that are all behind the lodges which no longer provide the sea view as you historically enjoyed regardless where you sat. The hotel name should change to Jazz Lodge. Matter has been taken out of proportion, If you walk next door to the Oriental which is currently closed the lodges are with a fair distance from each other providing a near decent view for all sunbathers sitting behind them. Hower, at the Jazz Crystal the lodges have multiplied without taking into consideration all the sunbathers behind them which are the overwhelming majority. Truly deceived by this new set up.
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Date of stay: August 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Sherif Leon, General Manager at Jaz Crystal Resort
Responded Aug. 28, 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered, please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcome you again at Jaz Crystal Resort. Best regards, Sh.Leon
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Mo Mody wrote a review Aug. 2020
1 contribution
Every thing was great,Reception from the arrival and checking in till the check out,breakfast,cleaning of the room and all over the hotel,service on the beach, sure I will return back again. Thanks for all the team
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Date of stay: August 2020Trip type: Travelled with family
Helpful
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Response from Sherif Leon, General Manager at Jaz Crystal Resort
Responded Aug. 28, 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh.Leon
Read more
SHA12311 wrote a review Aug. 2020
Cairo, Egypt722 contributions734 helpful votes
+1
My wife and I have been at this Hotel several times over the past six years. With COVIT 19 we expected a lower occupancy rate and regulations do not allow from July 1st over 50% anyway, actually increased from 25% after inspections and strict measures which we admittedly witnessed being applied. We did not enjoy breakfast as we historically did, with some cheeses gone bad etc, food mix obviously catering to just a local clientèle but overall lots of choices. The photos I have attached where part of our astonishment, as the scenery portrayed by a guest that was even allowed to smoke the water pipe in his ground floor balcony (which has been strictly forbidden within the COVIT 19 Ministry regulations, not just in Hotels but thought the Country) Besides the forbidden habit that has been obviously bluntly allowed smoking all day on a ground floor overlooking the pool area by a main path way leading to the beach and main reception areas, therefore, surely not hidden. Besides the uploaded photographs contents which are self explanatory. We where utterly astonished that the Hotel would allow such display of laundry and scene. No further comment from our side, except what a pity, if this is the offspring of COVIT 19 imposed lower occupancy rate of up to 50% allowing guests to do whatever they wished....
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Date of stay: August 2020Trip type: Travelled as a couple
4 Helpful votes
Helpful
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Response from Sherif Leon, General Manager at Jaz Crystal Resort
Responded Aug. 28, 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, rest assure that your valuable comments will be highly considered, please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcome you again at Jaz Crystal Resort. Best regards, Sh.Leon
Read more
Mostafa A wrote a review Aug. 2020
Giza, Egypt2,032 contributions269 helpful votes
We stayed for 3 nights at the weekend in a junior suite and a single room all were very nice which fantastic view especially the suit The staff are hospitable Housekeeping is perfect The breakfast is delicious including all items we enjoyed our vacation and plan for another one soon
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Sherif Leon, General Manager at Jaz Crystal Resort
Responded Aug. 25, 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh.Leon
Read more
Andreas R wrote a review Aug. 2020
Cairo, Egypt35 contributions24 helpful votes
+1
This is THE place of paradise! A very luxurious hotel with many outlets and the best hospitality! Clean rooms , very high quality of food! Breakfast is very high quality and richness! Variety of restaurants! The beach is really crystal water!
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Sherif Leon, General Manager at Jaz Crystal Resort
Responded Aug. 25, 2020
Dear Guest, We thank you very much for choosing Jaz Crystal Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal Resort. Best regards, Sh.Leon
Read more
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PRICE RANGE
US$354 - US$617 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jaz crystal hotel mersa matruh
LOCATION
EgyptMatrouh GovernorateMersa Matruh
NUMBER OF ROOMS
263
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Frequently Asked Questions about Jaz Crystal Resort
Which popular attractions are close to Jaz Crystal Resort?
Nearby attractions include Almaza Bay (0.2 km).
What are some of the property amenities at Jaz Crystal Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Jaz Crystal Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jaz Crystal Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jaz Crystal Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Jaz Crystal Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Jaz Crystal Resort have an airport shuttle?
Yes, Jaz Crystal Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jaz Crystal Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Jaz Crystal Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Does Jaz Crystal Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Jaz Crystal Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.