- The best beach - Food is very good - Very Small and Cozy place - Very friendly staff Don’t expect luxury and facilities, this is not an ordinary type of hotels. If your priority is perfect weather, sandy calm crystal beach, good food and spending quality time with your family then it is your preferred destination in Sa7el. Important Note: You must havr company other than your small family so u don’t feel bored (your extended family or friends with kids of same age of yours)
Worst hotel ive EVER been to. Its located in the middle of nowhere, far away from most airports and residential areas. Far too expensive for horrible service, and super disrespectful staff. Buffet only has 3 dishes and the chefs only serve half a spoon. Villas are disgusting, insects everywhere, barely any food options (restaurants, cafes, etc.) , ALL areas around the villas are dark and secluded, very scary and unsafe. Setting looks like a scene from a horror movie. Doesnt even deserve ONE star. Incredibly horrible. Beach is very far away from villas and furniture is far from disgusting and air conditioning is BARELY working. Phone Service is horrendous and there are DEAD spiders on the walls of the house, which is really unacceptable.
The hotel is located not too far from the beautiful beach with a golf car usually available for the transfer. The nearby beach is really amazing and the pool is small but very nice too. Rooms are very old fashioned and needs renovation. The food is great though not too many options and the staff are quite good. In general the hotel is ok and the only working hotel in that area but still the cost is very high if compared to even 5 stars hotels in Egypt. The hotel apparently improved this year but still needs renovation and prices should be reconsidered.
Very good place for families. specialy for young family .and adults it is not suitable for teenagers .only gym is suitable for them. food is excellent all Stuff are very friendly. Club car is available all the time
First of all I want to state that the 1 star is only because the beach is abosultely beautiful but if it was about the hotel and service I would give it a -ve rating! We have been going to this place for years..even before people heard of the place, we never stopped even when they had water shortage and electricity problems! This year I have personally experienced the worst service ever.. -The owner's wife believes that owners can qualify to be good managers but unfortunately this is not true! -The hotel welcomes walk ins from surrounding private villas to dinner without prior notice and as a cost cutting procedure the food quantities in the dinner buffet is ridiculously small, consists of few varieties for example if you're on a strict diet or a vegeterian you wouldn't find anything to eat! moreover the food quality is horrible! as a paying guest I passed on my complaints Ms Soha, I told her all the above and that the day before we went to the dessert table 5 mins late and we literally didn't find anything! anyway she replied rudely that I shouldn't be making fuss about food, and she will send me what I want on my table! then she went to complain to my dad who after she left said she is extremely unprofessional and we are not to go to this place ever again! the rest of the 4 days she treated us all as if we are unwelcome guests at her house not paying guests occupying 9 rooms in the hotel!! - The house keeping never put any toilet papers or tissues in the room and when I asked them about it they smiled and said sorry you never asked us to!! - The room was very unclean and full of flies yet they never even consider using anything to get rid of this and when I used my own insecticide and many flies were killed on the floor and bathroom they didn't even bother removing them! - On the beach there is only one person responsible for everything, chairs, shisha, drinks, food, complaints...so if you order anything it's very common to receive it an hour later if ever! -Again on the beach it's only chairs they provide, no water sports or animation team or anything for kids. -At night it's plain boring, Absolutely nothing to do, no shows or music or anything. -No supermarket or pharmacy or even ER room in the hotel or even near by. -No life guard on the beach or pool. -Jet ski owners always disregard the separator and drive beside the swimmers which is very dangerous and no one from the hotel staff interferes to protect us! -Whenever you walk to the reception you never find anyone behind the counter because obviously the hotel assigns more than 1 job to every staff member to save money! -Thank God their contract ends up next year as I've been told, hopefully it will be rented by professional people who consider their clients comfort!…