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Soaring Eagle Waterpark and Hotel

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Soaring Eagle Waterpark and Hotel
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381 Reviews from our TripAdvisor Community

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Showing 381: English reviews
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Ann Arbor, MI
Reviewed yesterday NEW

Any hotel whose desk clerk upon checking me in gives me a $100 discount over what I was quoted upon booking on-line is going to win extra stars in my book. I honestly can't remember the last time a check-in clerk so reduced my rate. And this hotel seemed more of a resort than a hotel with the amenities they...

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Helpful?
Thank michiganmand
pleasant ridge, mi
Reviewed yesterday NEW

Just returned from a night at the waterpark. All the kids had a great time. Our room was not ready till 5:30 pm, had to go to friends' room to have kids change. Rooms are fine, ours was clean. Shuttle to the casino is helpful.

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Helpful?
Thank drdotbrown
Sparta, Michigan
Reviewed yesterday NEW

Our family of 13 visited the waterpark Feb. 18. We reserved 4 rooms in all. Check in was smooth and the people at the desk were very courteous. The rooms are very nice and very clean.They are equipped with a fridge, microwave and mini bar. The only problem we had was all the rooms were cold at night. The thermostat...

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Helpful?
Thank justus2017
Lansing, Michigan
Reviewed 5 days ago NEW

Just got back from our first visit for a overnight stay. The room rate we got was very good, so i wasn't expecting much of the king room we got. It looked clean upon entry, but as the night went on more and more became just disgusting. We immediately noticed the dirty mirror and dusty ceilings,but laughed it off that...

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1Thank sarah90886
Bonnie S, General Manager at Soaring Eagle Waterpark and Hotel, responded to this review

Good Morning Sarah, Thank you for taking the time to post your review and letting us know about your experience. We are always happy to hear form our guest but regret that it was this type of experience that prompted your post. I would like to speak with you directly so could you please email (bmsprague@soaringeaglewaterpark.com) me your contact number?...

Mt pleasant michigan
Reviewed 6 days ago NEW

Waterpark is a good time the restaurant was good bathroom was clean staff was very friendly front desk staff was helpful and friendly line was a little long but it moved very fast good times was had by my home family will be going back soon Thanks for the great time

Review collected in partnership with this hotel
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Helpful?
Thank Droppjay
Caro
Reviewed 1 week ago NEW

Water park was fun for my kids. They also loved the arcade and the room service and especially their cookies. When we ordered room service it was reasonably priced and quick to deliver our pizza and cookies. Our cookies came under a silver platter on a warm plate all fresh and gooey. Were possibly homemade chocolate chip. Our pizza also...

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Thank momchristy01
Flint
Reviewed 1 week ago NEW

We love the waterpark & especially the hotel jacuzzi & pool.. Also the restaurant inside the waterpark is a delight !!! The staff are very helpful ..Great atmosphere.. Also glad there is a shuttle to the casino

Review collected in partnership with this hotel
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Thank twanettaw
Saginaw, Michigan
Reviewed 1 week ago

The water park needs to be open later then 9pm. Took family to dinner at restaurant and did not have good menu options and food was not good and way over priced. Our room did not have any hot water just got a little warm and we let it run for well over 10 min. Just not very happy with...

Review collected in partnership with this hotel
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Thank Deanna N
Houghton Lake, Michigan
Reviewed 1 week ago

Place was a little too dirty for me. scum in pool and hot tub upper edge. dirty sheets on fold out hair on queen sheet. fridge too little. Bathroom was great though. didnt like all the empty floats in the lazy river taking up space.

Review collected in partnership with this hotel
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Thank rockngram
mt pleasant mi
Reviewed 1 week ago

very happy with my stay and everyone was very friendly! My granddaughter that is 14 months just loved the river ride. Me and my husband enjoyed the water park very much!!! I would recommend this hotel for anyone with children they will have a lot of fun.

Review collected in partnership with this hotel
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Thank Kathy B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Soaring Eagle Waterpark and Hotel design includes a 243 hotel room, a 45,000 square foot indoor water park that features a waver rider, one body slide, one bowl slide, a rock climbing wall, lazy river, children's play area and a private adult pool. It will also include a full service restaurant that seats 134 indoor and 72 outdoor patrons, an arcade and other traditional hotel amenities. The newly built facility will also incorporate a pro shop which will run the existing golf course. ... more   less 

Additional Information about Soaring Eagle Waterpark and Hotel

Address: 5665 E Pickard St, Mount Pleasant, MI 48858-5013
Region: United States > Michigan > Isabella County > Mount Pleasant
Price Range: $124 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Soaring Eagle Waterpark and Hotel 3*
Number of rooms: 243
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Soaring Eagle Waterpark and Hotel staff and other travellers.
6 questions
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Questions? Get answers from Soaring Eagle Waterpark and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There was no hot water in room. ”
 of 5 bubbles 711deannan, 14 Feb 2017 | Read review
“I was very happy i left 5.00 for the ladies!! thank you for a clean room”
 of 5 bubbles , 14 Feb 2017 | Read review
“Need bigger coofee pots”
 of 5 bubbles , 13 Feb 2017 | Read review
“No problems.”
 of 5 bubbles miander12, 13 Feb 2017 | Read review
“At another resort”
 of 5 bubbles Oberon_Addicts, 7 Feb 2017 | Read review
5 of 5