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Soaring Eagle Casino & Resort

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Soaring Eagle Casino & Resort
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606 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Reviewed 1 week ago

We went last weekend for the Martin Lawrence show. We had dinner and played slots. The food was great and won a little at the slot. We went into the show and it was supposed to start at 8:00 P.M. At 8:15 the opening comedian came on and did a 15 minutes set. She was very good. Martin came on...

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Helpful?
Thank Lisa S
Burton, Michigan
Reviewed 1 week ago

tight slots rude workers if you can find one .only machine paying off was atm.they cant keep money in those even most atm. out of money slots out of paper been putting roof on all summer not finished yet guess that's where my money went no roof on building last of november in michigan really place sucks.

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Helpful?
Thank bingosherry4
Michigan
Reviewed 1 week ago

I was there for a two-day business meeting. The rooms are okay; nothing great. The internet is very slow. The staff is very nice and helpful. The food is decent. It is quite clean. It does needs some TLC as it is starting to show its age but they do keep it up well. If you aren't a smoker, the...

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Thank JacqueJ-C
Michigan
Reviewed 2 weeks ago

My wife and I just got back from a little gambling getaway and we cant stop talking about the room upgrade we received...we got there a little early and didn't think our room would be available but they proved us wrong...We called about a month ago for a complimentary room and we were shocked by the room we got... They...

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1Thank whitey520
SEProperties, Manager at Soaring Eagle Casino & Resort, responded to this review

Dear whitey520, Thank you for taking the time to write a review of Soaring Eagle Casino & Resort! We are thrilled to hear of your wonderful experience at our resort and look forward to having you as our guest again soon! Warm Regards, Theodore France Call Center Supervisor Soaring Eagle Properties Phone: 989-775-5679 tfrance@sagchip.org

Reviewed 2 weeks ago

After reading several negative reviews, and hoping that they were not true - I called to reserve a room for my Veteran Husband and my anniversary. I was told that the rooms were booked through the end of the year and that the program was being changed to one free room, during the birthday month, if it was booked 60...

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Helpful?
Thank Calie K
SEProperties, Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Calie K, Thank you for taking the time to write a review of Soaring Eagle Casino & Resort. Postcards were sent out to all Hero members informing them of the change for 2017. With over 44,000 Hero members and growing, we unfortunately had to make changes to the program to be able to accommodate as many guests as possible....

Harbor Springs, MI
Reviewed 2 weeks ago

I loved my room, had a soaker tub and a fireplace, it was amazing If ONLY the internet wasn't horrible. Was there for a business meeting, got little or no work done because the internet was almost unusable.

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Helpful?
Thank Cynthia Z
Ontario,Canada
Reviewed 2 weeks ago

I have always loved Soaring Eagle Casino but going this last Saturday took things to a whole new level!Shipshewana on the Road was there which is a flea market enclosed within the casino.My husband and I shopped,gambled and ate.The machines were paying out quite well,the food was okay but the shopping was great.It was like going on two trips for...

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Helpful?
Thank lvtripper
SEProperties, Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Ivtripper, Thank you for taking the time to write a review of your visit to Soaring Eagle Casino & Resort. I'm very glad to hear you enjoyed your time with us! Shipshewana on the Road usually comes to Soaring Eagle twice a year, in the fall and the spring, so we hope you will be back to visit us...

Reviewed 4 weeks ago via mobile

Hotels was nice Casio was very beautiful food was awesome. The slots at the Casio were so tight it was like asking my mom for the original ninja turtles figures and sewer house not to tell my age or asking my grandfather for $5 bucks.

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Thank Will S
commerce Township, United States
Reviewed 4 weeks ago via mobile

We went to the Soaring Eagle to celebrate my sisters birthday we stayed from 10/25-10/28 2016 Once again are stay was pleasant. Room was ready before check in and our requests for a room above the smoking floor and close to south elevators were fulfilled. We used the gas and gamble package which is an amazing deal if you are...

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Thank Denis P
SEProperties, Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Denis P, Thank you for taking the time to write a review of your recent visit to Soaring Eagle Casino & Resort. I am glad to hear you had a great time! I apologize about any miscommunication about the Mobil gas card. This was a test period, as Mobil just opened on the property over the summer. I am...

Ubly
Reviewed 4 weeks ago

I and five other women make a trip to Mt. Pleasant every Spring and Fall and take advantage of the Entertainment Package. On the whole the experience is pretty good but the Internet service is awful. One of our party is a real estate agent and often needs to do some work while at the casio, This morning she finally...

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Helpful?
Thank jean1998
SEProperties, Manager at Soaring Eagle Casino & Resort, responded to this review

Dear jean1998, Thank you for taking the time to write a review of your recent visit to Soaring Eagle Casino & Resort. I am glad to hear you and your party enjoy our concerts and other entertainment options. I do apologize for the problems you experienced when trying to use the internet. I hope this was only an occurrence on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Soaring Eagle Casino & Resort is the Midwest's premier gaming and hospitality destination offering top-name entertainment year-round, award-winning dining, high stakes bingo and a full-service spa. ... more   less 

Additional Information about Soaring Eagle Casino & Resort

Address: 6800 E Soaring Eagle Blvd, Mount Pleasant, MI 48858-8432
Region: United States > Michigan > Isabella County > Mount Pleasant
Price Range: $187 - $338 (Based on Average Rates for a Standard Room)
Number of rooms: 516
Reservation Options:
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Also Known As:
Soaring Eagle Casino And Resort
Soaring Eagle Hotel Mount Pleasant
Soaring Eagle Resort
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Questions & Answers

Here's what travellers have asked, with answers from Soaring Eagle Casino & Resort staff and other travellers.
22 questions
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Olde West Chester, Ohio, United States
New Haven, Michigan
4 months ago
10 months ago

See all questions (22)

Questions? Get answers from Soaring Eagle Casino & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't do a comedy show there no bang for your buck.”
 of 5 bubbles K3086KUlisas, 28 Nov 2016 | Read review
“I say budget because our room was free with a free upgrade and we didnt even have to pay for food because of the comps”
 of 5 bubbles whitey520, 15 Nov 2016 | Read review
“Did not actually stay here but visited for the day.”
 of 5 bubbles lvtripper, 15 Nov 2016 | Read review
“Book at least 2 weeks in advance (minimum), rooms sellout fast!”
 of 5 bubbles Nahts1, 26 Sep 2016 | Read review
“i believe all even number rooms look over the back of the resort”
 of 5 bubbles shelbyslim, 3 Sep 2016 | Read review
5 of 5
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