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Novotel Ambassador Suwon

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Traveller (192)
Room & Suite (88)
Dining (28)
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Overview
  • Excellent50%
  • Very good38%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“ak plaza”(11 reviews)
“shopping mall”(11 reviews)
“train station”(14 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Novotel Ambassador Suwon
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Novotel Ambassador Suwon
Special Offer: UP TO 30% - EARLY BOOKING
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Nearby Hotels
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
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Traveller rating
61
40
7
8
1
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LanguageEnglish
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61
40
7
8
1
Show reviews that mention
All reviewsak plazashopping malltrain stationthe executive loungegreat hotelincheon airportbusiness tripdirect busthe hotel receptionconvenient locationhotel is locatedexercise facilityrooms are greatdecent breakfastroom designtop floorstaff speak good english
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1 - 5 of 117 reviews
Reviewed 4 weeks ago

5th Stay at this hotel and again a very pleasant one. Staff were helpful when needed even offering us a quite place to have a meeting in the Executive Lounge main area as the conference room there was already booked.More

Review collected in partnership with Accorhotels.com
Thank Russsmall
Response from Kwangwoon L, General Manager at Novotel Ambassador SuwonResponded 4 weeks ago

Dear Mr. Russmall We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Rooms Division. I am sure that this feedback will serve...More

Hotel's Favourite
Reviewed April 8, 2018 via mobile

Friendly, welcoming English speaking front-desk staff, comfortable rooms (especially pillows and comforter), variety of excellent breakfast choices (I like the Indian rice and curry), and the hotel is located only 2.6 km/1.6 mi from the #1 tourist attraction in Suwon (Hwaseong fortress).More

Thank Mdjuan
Response from Kwangwoon L, General Manager at Novotel Ambassador SuwonResponded April 11, 2018

Dear Ms / Mr. Mdjuan We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Rooms Division. I am sure that this feedback...More

Reviewed April 20, 2018 via mobile

We choose this hotel due to the high rating. So far a bit disappointing apart from the lunch buffet which we like. We are still staying in the hotel. 2 more nights to go and hopefully nothing will get worse. Pros: - unbeatable location -...More

Thank bowiehelen
Response from Kwangwoon L, General Manager at Novotel Ambassador SuwonResponded April 23, 2018

Dear Mr. Bowiehelen Most of all thanks for your recent stay and your valuable comment on tripadvisor. We do sincerely sorry for your inconveniences during your stay as well as not to meet your expectation. Please accept my sincere apology for the inattentive, unpunctual, poor...More

Reviewed April 4, 2018 via mobile

This hotel is exceptional in all regards...except room temp. Bed very comfortable. The Breakfast is the only meal I’ve had there and it is great. A lot of variety. The quail eggs salad is a fave. 100% agree with the post about the room temperature....More

Thank Mary W
Response from Kwangwoon L, General Manager at Novotel Ambassador SuwonResponded April 4, 2018

Dear Ms. Mary W We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Rooms Division. I am sure that this feedback will...More

Reviewed March 14, 2018

How can a hotel room be 27C (80F) in the early morning when the outside temperature ranged from 4-14C the day before? This has happened to me both times I've stayed here. Otherwise the room is nice and the staff friendly and helpful. The location...More

1  Thank Robert F
Response from Kwangwoon L, General Manager at Novotel Ambassador SuwonResponded March 17, 2018

Dear Mr.Robert F, Most of all thanks for your recent stay and your valuable comment on tripadvisor. We do sincerely sorry for your inconveniences during your stay as well as not to meet your expectation in terms of room temperature. With regard to the noise...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Concierge
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$111 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (192)
Room & Suite (88)
Dining (28)
Business Centre & Event Rooms (9)
Questions & Answers
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Room Tips
"Get a city view room, not one the railroad side."
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"Ask for the Indian food menu at the restaurant as it may not be included in the main menu."
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"Higher floor have less noise from train station"
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"ask for room near the elevator on the street side - corridors are very long, and you do not want to overlook..."
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