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Trinco Blu by Cinnamon

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Trinco Blu by Cinnamon
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1,205 Reviews from our TripAdvisor Community

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Showing 944: English reviews
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Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

Had an amazing two night stay here. Staff are friendly and helpful and speak excellent English. Rooms are lovely and comfortable with nice balcony and sea view. Nice pool and easy access to safe beach. Beach bar serves great cocktails. Also got a gorgeous spa treatment while I was there.

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Helpful?
Thank jegallag
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for sharing your feedback following your stay at Trinco blu by Cinnamon, We are indeed pleased to know that you enjoyed your stay with us and thank you for your lovely comments on our product and the staff. While thanking you for staying with us, we certainly hope to welcome you back at our resort to...

Reviewed 3 days ago NEWvia mobile

We are backpacking in Sri Lanka and we took a 3 days break, we book initially 2 nights but we decided to stay one night more. We booked a beach bungalow with breakfast (room 409) really nice, we could relax in our own space and with amazing ocean view. The breakfast buffet offered lots of different options,Sri Lanka and internacional,...

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Helpful?
Thank Rafaela M
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for your feedback following your recent stay at Trinco blu by Cinnamon. We are delighted to hear that you had a wonderful stay with us and that our associates were able to make your stay comfortable despite few concern areas. While thanking you for taking time to write to us, we certainly hope to have the...

Melbourne
Reviewed 3 days ago NEW

This is the second occasion that I have stayed at Trinco Blu (previously known as Chaaya Blue in 2015)........the staff are always welcoming and friendly; it has the most magnificent swimming pool with a vast private beach front; the rooms are small but cosy and very comfortable; it has the most amazing buffet breakfast and if you fancy dining on...

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Helpful?
Thank Labrooy54
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for sharing your review of your stay at the Trinco blu by Cinnamon, and we appreciate your loyalty to our hotel. We are delighted to hear that you had a wonderful stay with us and sincerely thank you for your words of praise on our services and facilities. We look forward to welcoming you back to...

Reviewed 4 days ago NEW

A stunning hotel operated under an able team leader- who obviously knows his job and enjoys every bit of it. Fabulous food and immaculate service makes it a top most boarding and lodging option in Trincomale. Will recommend to one and all.Thank you Conrad.

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Helpful?
Thank bluecandy2
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Trinco Blu by cinnamon. Your recognition, to our team leader is a motivation for us to keep inspiring our level of service for our guests. We certainly hope to have the privilege of...

Liverpool England
Reviewed 4 days ago NEW

The setting of this hotel is amazing the staff are so happy to help and they greet you with a pleasant manner every time they see you. There is a lane just out side of the entrance of the hotel with a few places to eat and have a drink We watched the fisher men bring in the nets that...

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Helpful?
Thank ROBMO60
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for your feedback following your recent stay at Trinco blu by cinnamon. We are glad to hear that the experience at the Trinco blu by cinnamon met your expectations and you had a pleasant and comfortable stay with us and your kind compliments will be shared with the entire team. We look forward to welcoming you...

Galle, Sri Lanka
Reviewed 5 days ago NEWvia mobile

We stayed for two nights. There was not a much welcome but we were given warm towels and 3 choice of welcome drinks. Check in was fast. We booked two rooms but only gave key for one room and second room took almost an hour to be ready. Which is very disappointing. All the rooms are overlooking ocean and basically...

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Helpful?
Thank Coolcartoon
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for your feedback following your recent stay at Trinco blue by cinnamon. We are delighted to know that you enjoyed your stay with us, especially the service of our friendly staff. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas into consideration for areas...

Bristol, United Kingdom
Reviewed 1 week ago NEW

We were staying at Cinnamon Lodge in Habarana and decided to take a day trip to Trincomalee and to check out this hotel with a view to staying here during our next trip to Sri Lanka. We were welcomed at reception and explained the purpose of our visit. We were able to buy a ticket to use the pool and...

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Helpful?
Thank Tangawizi_Sandan
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for your feedback following your recent short day visit to Trinco blu by Cinnamon. We regret that you are not completely satisfied with your stay. We can assure you that we will be personally looking into the concerns area that you have noted, and we hope that you will give us an another opportunity to be...

Phnom Penh
Reviewed 1 week ago

The location is quite beautiful and the front desk staff are quite friendly, the main reason for the poor rating is the disorganization and dangerous activity staff. We decided to take a snorkeling trip to Pigeon Island which, while our guide/boat driver was friendly and professional, the manager who organized through Nature Trails was a disaster. We waited for an...

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Helpful?
Thank Matt H
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, Thank you for your comments regarding your recent experience with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. It is only...

Panadura, Sri Lanka
Reviewed 1 week ago

They don't deserve even a single Star... Arrived around 17.30 after a long ride and the room wasn't ready till 1900... Manager was uneducated...Presented us with two separate single beds...and he justified that saying, we did not mention that we need a king size bed during booking..(pls see attached picture which I followed during booking) Manager was not flexible and...

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Helpful?
2Thank Tharaka Nerid P... W
Reviewed 1 week ago via mobile

I have visited this establishment few times and it is the place if you need great food. After we checked in we were welcomed by Thilinika near our rooms and she checked if we were happy with our rooms. I was given a upstair room and we requested from her a  ground floor room since we travelled with a baby...

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Helpful?
Thank Dilly1111
Sylvester H, Front Office Manager at Trinco Blu by Cinnamon, responded to this review

Dear Guest, We are delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Trinco blu by cinnamon. We are overwhelmed with your particular way in which you make it a point to write and share your experience and appreciation about our hotel, quality of service and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Once a 70s resort, Trinco Blu by Cinnamon was transformed to a retro-chic design decorated with bleached wooden decks, cut cement floors, rattan furniture and denim trimmings with a splash of orange to contrast the Blue and White hues. ... more   less 

Additional Information about Trinco Blu by Cinnamon

Address: Sampative Post, Upuvali, Trincomalee 31000, Sri Lanka
Region: Sri Lanka > Eastern Province > Trincomalee
Price Range: $97 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Trinco Blu by Cinnamon 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Chaaya Blu Trincomalee Hotel Trincomalee
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Questions & Answers

Here's what travellers have asked, with answers from Trinco Blu by Cinnamon staff and other travellers.
15 questions
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Questions? Get answers from Trinco Blu by Cinnamon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A level 1 room would be ideal as you can walk out to pool or beach”
Labrooy54, 27 Apr 2017 | Read review
“Try the beach villas-top floors for near proximity to the seas and breathtaking views.”
bluecandy2, 26 Apr 2017 | Read review
“all rooms seemed to have sea view”
ROBMO60, 26 Apr 2017 | Read review
“Deluxe rooms are rather better than standard (larger). There are also a couple of suites but we didn't get to see these.”
Tangawizi_Sandan, 23 Apr 2017 | Read review
“you clarify every single detail from them at the front desk. Staff knows stuff(sorry for Lango)”
  • Two Tiny beds for Husband & Wife
tharakaneridpereraw, 20 Apr 2017 | Read review
5 of 5