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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

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Traveller (235)
Room & Suite (121)
Dining (23)
Overview
  • Excellent56%
  • Very good26%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (602)
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593 results
Traveller rating
315
157
75
28
18
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LanguageEnglish
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315
157
75
28
18
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All reviewscorner roomfull size fridgerestaurant next doorthe lake house restaurantoutdoor poolmuskegon lakesliding glassbeautiful hotelwater viewoverlooking the marinafloor to ceiling windowsadjacent restaurantbeautiful roomking bedcontinental breakfastupon checkgreat restaurant
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1 - 5 of 593 reviews
Reviewed 3 days ago

Location and views from room were wonderful. Staff is great, most especially the friendly and helpful general manager. Lobby, restaurants, pools well cared for. We loved watching the sunset over Lake Muskegon, as well as the boats coming and going. I would have given 5...More

1  Thank Christine V
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 2 days ago

Thank you for the kind words about the Shoreline Inn staff and amenities! We will work on the mattress and the a/c so your next visit can be five stars! Thanks for staying with us.

Reviewed 4 days ago via mobile

We took the ferry from Milwaukee to Muskegon and rode about 3 miles to the Shoreline Hotel. It appears to be the tallest building around so easy to find and great views from real balconies. My wife and I were on Harley’s and they allowed...More

Thank david65
Reviewed 5 days ago

My wife and I stayed at the Shoreline Inn for a week. We had a corner room on the 8th floor. Unfortunately the northeast corner gave us a nice view of the parking lot but not much else. If you stay here, try to get...More

Thank alfalfa328
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 2 days ago

I was so happy to hear that Kelsea resolved your rate problems, I'm sorry that it happened in the first place. I appreciate your detailed review and feedback. We definitely use it to both commend employees for a job well done and as a learning...More

Reviewed 6 days ago via mobile

We spent the night in the Shoreline Inn the day before we left on the Lake Express ferry. It is the perfect stop and a very convenient location. Nice clean rooms, friendly staff, very good restaurant close by.

Thank sking81
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 2 days ago

Thanks for staying with us when sailing on the Lake Express. We appreciate your business.

Reviewed 1 week ago

This hotel is just plain beautiful. The room was large and very clean. The room was super quite. I was next to the elevator and was worried about noise, there was none. They have an outdoor pool with a great cabana area. The indoor pool...More

Thank MadDogTraveler
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 2 days ago

Thanks for the great review! I hope if your travels ever bring you back to Muskegon that the Shoreline Inn will be your choice hotel!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$143 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (235)
Room & Suite (121)
Dining (23)
Pool & Beach (20)
Business Centre & Event Rooms (27)
Family and Play Areas (1)
Questions & Answers
Ask a question
Deacon T
June 10, 2018|
Answer
Response from Lisa G | Property representative |
Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience... More
0
Votes
Cello12345
May 18, 2018|
AnswerShow all 2 answers
Response from Shadowe10 | Reviewed this property |
Agree with 932monam... the bike path is lovely and well maintained.
1
Vote
Kim B
June 15, 2017|
AnswerShow all 3 answers
Response from Michelle H | Reviewed this property |
No problems with the TV- the controller took a little time to figure out...
0
Votes
Room Tips
"West side for a water view"
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"My room was luxurious"
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"Request a high, corner floor with a water view overlooking the marina for the BEST view ever!"
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"Request a room on a higher floor overlooking the lake - enjoy the view!."
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