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Fairfield Inn & Suites Muskegon Norton Shores

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Traveller (23)
Room & Suite (21)
Dining (2)
Overview
  • Excellent48%
  • Very good38%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“room change”(2 reviews)
“newer hotel”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Muskegon Norton Shores
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Muskegon Norton Shores
Special Offer: Member Rates
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Reviews (188)
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187 results
Traveller rating
86
72
18
5
6
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Time of year
LanguageEnglish
86
72
18
5
6
Show reviews that mention
All reviewsroom changenewer hotelbreakfast offeringsfree breakfastoatmealeasy accessstayed here for one nightmaintenance personroom was cleanshopping and restaurantschocolate chip cookiesshower pressuredifferent locationsperfect staybreakfast barslamming doorswould stay here again
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1 - 5 of 187 reviews
Reviewed 2 weeks ago via mobile

Very nice and clean property in a great location. Any staff we came across were friendly. Had breakfast both mornings and it was well stocked with good varieties. My only complaint is that both mornings the housekeeping staff was very loud in hallways at 830am....More

Thank FamilyFourMichigan
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 1 week ago

Thank you for taking the time to review our property! I am very pleased to hear you enjoyed most aspects of our property, as we aim to meet and exceed all expectations of our valued guests like you! I do sincerely apologize for the noise...More

Reviewed 3 weeks ago

We had 2 rooms for our family for 4 nights, 2 beds per room on the 1st floor. Rooms were clean, service was great! Breakfast offered eggs, sausage, oatmeal, various breads, dry cereal, fresh fruit, yogurt, waffles to make if desired. Coffee was available all...More

Thank Bruce K
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 1 week ago

Thanks for taking the time to review your recent stay. We appreciate your business and value your honest feedback. Our team will continue to provide excellent service, and we hope you choose to visit us anytime you're in the Muskegon area!

Reviewed 3 weeks ago

We stayed here for one night. No issues. The beds were comfortable and the room was clean. The location was convenient to Hwy 31 in more of a retail area with plenty of restaurant choices nearby the hotel.More

Thank Tom A
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 3 weeks ago

Thank you for choosing the Fairfield Inn and Suites Muskegon Norton Shores during your recent travels to the area! Our staff strives to provide the highest quality of service and cleanliness, and I am very pleased to hear that we were successful in meeting these...More

Reviewed 3 weeks ago via mobile

The stay at Fairfield is good for the family. Nice pool. Hot tub. Easy walking distance to the mall, and near a nice subdivision residential area with good places to eat close by, there is even a little pond with fish right next to the...More

Thank caa328
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 3 weeks ago

Thank you for submitting a review of your recent stay at our property, it was truly a pleasure to serve you! Your comments have been shared with our team as a critical way of understanding how we can continue to provide excellent service to guests...More

Reviewed 4 weeks ago

Having stayed at a Springfield Suite the previous night, it is interesting to note the subtle differences- smaller TV, same bedspreads but pillows are not as nice, same bath products but no shower gel, breakfast bar without as many choices... the front desk staff was...More

Thank zen3107
Response from KeithMarr, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 3 weeks ago

Thank you for taking the time to submit a review of your recent stay in Muskegon. Reviews like these help our staff continue to provide excellent service to guests like you! As a Fairfield Inn, we have similar amenities to other popular Marriott brands, however,...More

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About
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
83
Price range
US$168 - US$335 (Based on Average Rates for a Standard Room)
Also Known As
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
,
Fairfield Inn And Suites Muskegon Norton Shores
,
Fairfield Inn Muskegon Heights
,
Fairfield Muskegon Heights
,
Muskegon Heights Fairfield Inn
Location
United States > Michigan > Muskegon County > Muskegon
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Restaurant
Room Service
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
83
Price range
US$168 - US$335 (Based on Average Rates for a Standard Room)
Also Known As
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
,
Fairfield Inn And Suites Muskegon Norton Shores
,
Fairfield Inn Muskegon Heights
,
Fairfield Muskegon Heights
,
Muskegon Heights Fairfield Inn
Location
United States > Michigan > Muskegon County > Muskegon
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
83
Price range
US$168 - US$335 (Based on Average Rates for a Standard Room)
Also Known As
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
,
Fairfield Inn And Suites Muskegon Norton Shores
,
Fairfield Inn Muskegon Heights
,
Fairfield Muskegon Heights
,
Muskegon Heights Fairfield Inn
Location
United States > Michigan > Muskegon County > Muskegon
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Traveller (23)
Room & Suite (21)
Dining (2)
Questions & Answers
Ask a question
Keeta2
August 31, 2014|
AnswerShow all 3 answers
Response from KeithMarr | Property representative |
Unfortunately, pets are not allowed at this location. However, there are some pet boarding locations nearby to the hotel including Dog Star Ranch and Kaley Park Kennels.
0
Votes
Room Tips
"Top floors eliminate the pounding of feet above you"
Read review
"back faces shopping"
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"Use your AmEx card in case they double charge you."
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"Pool on first floor near door and that door slams closed in morning work hours.."
Read review
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