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Comfort Inn Muskegon

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1 room 2 adults 0 children
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Comfort Inn Muskegon
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195 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Redmond
Reviewed 2 weeks ago via mobile

Don't expect to get sleep. New years eve night loud and lots of illegal drug activity (pot smoking) noted in stairwell.Next night quieter. Fell asleep at 9:30 pm was awakened at 1220 am with a noise complaint. No one had even gone to the Bathroom in our room for nearly 3 hrs had even turned of Lions game early. Front...

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Helpful?
Thank diana673
Reviewed 4 weeks ago via mobile

I have stayed here on business and the hotel Manager Mary is rude, crude, with no customer service at all. I asked to change rooms and she told me rather nastily that if I wanted to move it would have to be right now, mind you I had just worked 16 hours and was tired. She is condescending, arrogant and...

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Helpful?
1Thank Wachauna P
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

We apologize that we were unable to exceed your expectation. I looked in our system and we don't show that you have stayed with us. TEAM Comfort Inn would like to make sure each guest enjoy their stay. I would really like to speak with you, please give me a call.

Ludington, Michigan
Reviewed 29 November 2016 via mobile

It was very close to Mercy hospital so we picked it due to location. It's an older two story hotel without an elevator. Has both an indoor and outdoor pool, jacuzzi, exercise room and offers a full hot breakfast in the morning. It's located in a shopping area-so there are plenty of within walking distance stores and restaurants. The staff...

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Helpful?
Thank Liz C
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for sharing your hotel stay. We look forward to seeing you again.

Wisconsin
Reviewed 16 October 2016 via mobile

Recently stayed here for a family reunion. The staff was very helpful in allowing us to meet in the breakfast area. The rooms were very comfortable and clean. The common areas were clean and well kept. Breakfast was great.

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Helpful?
Thank C V
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for leaving a review on the behalf of Comfort Inn Muskegon. We definitely appreciate your taking the time to do so. We are happy to see that you enjoyed your stay. I will share this review with TEAM Comfort Inn Muskegon.

Reviewed 10 October 2016 via mobile

Very clean and very friendly staff Love the continental breakfast Pool was a little cold but nice hottub Enjoy our stay everytime we go there we stay at that hotel Great location and good amenities nearby

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Helpful?
Thank Chris M
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you so much for your review of Comfort Inn Muskegon. We are happy that you enjoyed your stay with us.

Holt, Michigan
Reviewed 5 October 2016 via mobile

Stayed one night while my wife was in the hospital. King room very nice. Staff were helpful and breakfast in the am was better than average. Overall a very pleasant stay. They also gave a 10 percent discount because my wife was at Mercy hospital.

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Helpful?
3Thank Piranha44
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for the review. We were happy to assist.

Aledo, Illinois
Reviewed 30 September 2016

Rooms were comfortable and clean, although a little stuffy. The complementary breakfast was very good. The fitness center was more than adequate. The front desk staff was extremely friendly and helpful.

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Helpful?
1Thank Ed W
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

We are happy to see that you enjoyed your stay. We hope to see you again soon!...

Romulus, Michigan
Reviewed 22 September 2016

Location was great! shopping area nearby, clean room, bed was nice and comfy. Breakfast was hot each day. what i was really excited about, it was only ten minutes from the Jazz festival. I'll definitely plan to stay again next year.

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Helpful?
1Thank 017dolphins
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for leaving a review on Comfort Inn Muskegon behalf. We love when our past guest come back, so we can "welcome them home".

Reviewed 17 September 2016 via mobile

This is a nice place to stay We stayed two nights. Clean nice pool and game area.in door and out door pool.clean rooms .service was great.breakfast was really nice to.love the ice cold lemon water by the front desk.

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Helpful?
1Thank Cathy J
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

We are glad to see that you enjoyed your stay at Comfort Inn Muskegon. We hope that you were able to get out and have some fun. We hope to see you again, soon!

Nashville, Tennessee
Reviewed 4 September 2016

When we stopped there Taneesha, the desk clerk, had good suggestions for us for golf (she even called her father-in-law for suggestions, too) and when i forgot an item in the room she had it wrapped up and ready for our return drive by. It is people like her who make a difference in travel experiences.

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Helpful?
1Thank CarolynEckstein
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you so much for leaving a review for Comfort Inn Muskegon. We love it when guest enjoy our customer service.

58 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Muskegon

Address: 1675 E Sherman Blvd, Muskegon, MI 49444-1817
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: $116 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Muskegon 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Inn Muskegon Hotel Muskegon
Muskegon Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Muskegon staff and other travellers.
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Questions? Get answers from Comfort Inn Muskegon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side faces the highway. That side may be a bit noisy.”
 of 5 bubbles EdW602, 30 Sep 2016 | Read review
“They offered discounts on an already low rate.”
 of 5 bubbles CarolynEckstein, 4 Sep 2016 | Read review
“Don't do it............”
 of 5 bubbles marvman3592, 8 Aug 2016 | Read review
“Room 121 and 123 are right next to the back exit and right next to the door. Lots of parking out there.”
 of 5 bubbles 656kristenb, 6 Aug 2016 | Read review
“We liked the 2nd floor - nice and quiet. They helped directed our parking so the hauling up steps wasn't a problem.”
 of 5 bubbles michellemarkert, 23 Jun 2016 | Read review
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