Excellent place to stay. Entire staff does a great job. Front desk made me feel welcome as soon as I walked in. The breakfast and Housekeeping ladies do an excellent job. Thank you to all of the staff for making my stay enjoyable.
Muskegon is my home town and since I have retired I return each summer. The prices the Muskegon hotels charge in the summer are outrageous, so when my friend was able to book the Quality Inn & suites for a substantially lower rate I called them to reserve my room. We were celebra…
While I understand the time of year and location raise the prices of hotels, $205 for a one night stay in a dirty, humid room is WAY TOO MUCH.
At check-in, the lobby appeared clean and the staff was nice and welcomed me as a Gold member. The first room we were given STUNK like m…
We have stayed at Quality Inn and Suites previously but this particular inn was horrible. It was not clean from the very minute you enter and try to check in at the small desk, where other people were not happy. On our trip of the Great Lakes, 3,100 miles, we always made our re…
Muskegon can be expensive to stay in during the summer, yet many of their hotels and motels are poorly rated. I was very happy to land this one, which had a high rate of approval on Hotwire, but wound up very disappointed.
Now, if you look at my other reviews, I am pretty easy t…
"Ask for a room without spiders and mold?"
"The pool side rooms do not give you direct access to the pool. There are only windows looking at the pool. No doorway."
"Try to get pool view and room at end of hall by pool. More convenient. Hotel has no center stairwells. Halls are long."
"Go to another hotel!"
"Avoid room 104 until they get mildew mold smell addressed"