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All reviewsgame areastay there againmercy hospitalwaffleslate checkstaying at this hotelnice breakfastfamily vacationthe staff was friendly and helpfulrooms were cleanbreakfast baramusement parkmomsurgeryadventuresaunamichigan
Was staying here for the Mi State Women's bowling tournament. Mary Byrd is the Manager and what a delight!! She treated us with such hospitality. Her personality just lights up the front desk.
There is no elevator here so if you are on the 2nd...More
Thank Terri K
Response from Mary B, General Manager at Quality Inn & SuitesResponded 31 May 2016
Thank you so much for your review.
We loved working with the Michigan State Women's Bowling Tournament.
We can't wait for you to return.
Enjoy your Summer!
I stayed here about three years ago or so while they were remodeling. They did a good job and it is an attractive property. There are some definite pluses to the place. The place has a pool and game room, so families will enjoy that....More
Response from Mary B, General Manager at Quality Inn & SuitesResponded 23 April 2016
Thank you so much for sharing your experience with us. I'm sorry that we fell short of your expectations.
We appreciate you bringing this issue to our attention. We are currently rectifying the situation that you experienced.
TEAM Comfort Inn Muskegon pride ourselves on making...More
Room was clean but we booked a suite , the room was kind of boring and unattractive as it was a couples nite out but sevice is always good as I have stayed at this location several times love love the pool area and kids...More
Thank Danisha H
Response from Mary B, General Manager at Quality Inn & SuitesResponded 23 March 2016
Thank you so much for leaving us a review.
We appreciate your feedback.
I took a look at your reservation. You stayed in our 2-Queen Suite which includes a Sofa Coach, Table with chairs and Stove with cabinetry. This room is great for a family...More
I had free Choice Privileges points that I needed to use or lose, so we decided to do a Christmas break getaway in West Michigan. Based on the hotel's location and amenities, we settled on the Comfort Inn Muskegon, and it was a great choice...More
Response from Mary B, General Manager at Quality Inn & SuitesResponded 6 January 2016
Thank you so much for taking the time to complete a review for Comfort Inn Muskegon.
We are elated that you enjoyed your stay.
We hope to see you again, soon!
Comfort Inn Muskegon
We stayed at the Comfort Inn in Muskegon, MI for three days. The room was large and the beds were very very comfortable. There was plenty of counter space in the bathroom.
In spite of the fact that it is located close to a Sam's...More
Response from Mary B, General Manager at Quality Inn & SuitesResponded 24 December 2015
Thank you for such a great review. Our goal is to make sure each guest has an enjoyable stay. I will make sure that Team Comfort Inn Muskegon read your kind words.
We hope to see you again, soon!
Response from Brandon M | Property representative |
My apologies if you feel you had been treated rudely. Service is our number one priority and we aim to treat each guest courteously with the respect that they deserve. I apologize if your experience was anything less than... More
My apologies if you feel you had been treated rudely. Service is our number one priority and we aim to treat each guest courteously with the respect that they deserve. I apologize if your experience was anything less than our typically high standards. Should you choose to give us another chance I am confident that you'll find our friendly staff will more than meet your expectations.
Guest Relations Manager
Quality Inn & Suites, Muskegon