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Red Roof Inn & Suites Muskegon Heights

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Red Roof Inn & Suites Muskegon Heights
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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Reviewed 2 days ago NEW

I currently stayed at this location with my husband. The rooms do not look anything like what the website shows, and the room (Jacuzzi Suite) was very dirty. We spent extra money for the Jacuzzi tub and when we went to use it black crud came shooting out of the jets, it was so awful that we got right out...

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Thank Susan M
Reviewed 29 August 2016

Our family decided attend the Shoreline Jazz festival in short notice and this was the only hotel available that we were familiar with the name. We upgraded to suites thinking that the rooms would be a little more than standard. Boy were we wrong. This hotel is extremely outdated. It looks like there haven't been any updates since the 70's....

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Thank Clarence B
Grand Blanc, Michigan
Reviewed 19 August 2016

The room looked nice online. When I called to make the reservation the lady made the room sound absolutely gorgeous! In all reality it was a decent price, but in a bad neighborhood! There were all kinds of troubled looking people hanging outside at night of the hotel, I actually felt unsafe. The room was a good size; but looked...

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Thank rvmoore7
Flossmoor, Illinois
Reviewed 16 August 2016

The room smelled like mildew and there was blood, or something that looked like it, splatter on the exterior of the bathroom door. If it hadn't been so late, I would have turned around and left. There was hair on the bathroom floor and in the tub. The beds were marginal at best - at least the sheets appeared to...

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Thank bonzai85
Port Huron
Reviewed 14 August 2016 via mobile

My Dad and I normally go to the Christian Music Festival in Muskegon at around this time, and we normally stay at Red Roof. But this time, was definitely the worse time I've ever spent in a hotel. It literally needs Hotel Impossible from Travel Channel to come. We paid for a deluxe room, the front desk said they gave...

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Thank t2014michigan
Reviewed 4 August 2016

As a guest I was very impressed on how the front desk Clerk handled being in a situation dealing with a deaf guest! Even though it was hard to understand my husband, Stasia did a great job in making us feel welcomed and comfortable.

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Thank Azailah R
Reviewed 28 July 2016

Had 3 rooms for our group. One door wouldn't hardly lock. Had strong animal smell. We stayed 5 nights and they did not clean our room once. Definately would not recommend this hotel. Worse hotel I have ever stayed in.

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Thank Connie T
Southfield, Michigan
Reviewed 22 July 2016 via mobile

Neighborhood deserted, businesses all around boarded up, some look like they were set on fire. Surveillance cameras all around property. Looked very unsafe of an area. It looked like it was once a good area but definitely not any more. Several restaurants and hotels around it had closed down. They were all boarded up. Not the place you want to...

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Thank 38nadine
Reviewed 15 July 2016 via mobile

The only redeeming factor was most of the staff. (1) Bugs in room. We found bugs in the room. Mentioned it to the person at the front desk. She asked us if we brought in fleas. Uh, no, we didn't. The room came furnished with bugs. (2) WiFi-less - took us FOREVER to connect to the WiFi. And then we...

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2Thank MimiF24
White Lake
Reviewed 11 July 2016

Hotel is smelly, old and lacking. The entire hotel is supposed to be NON SMOKING. Our room smelled freshly and grossly smoked in and we complained. They sent security to the room with a can of freshner. Then the room smelled like smoke and freshner. It was gross and made all our clothes smell. We think It was coming from...

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Thank Dianeguest D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Causeway Bay Hotels are pleased to offer you added comfort and spaciousness. Our rooms provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Whether it's business or a fun weekend away Causeway Bay can accommodate your needs. Our friendly, courteous staff will help make your stay a pleasant one. ... more   less 

Additional Information about Red Roof Inn & Suites Muskegon Heights

Address: 150 S Seaway Dr, Muskegon Heights, MI 49444-3843 (Formerly Quality Inn & Suites)
Region: United States > Michigan > Muskegon County > Muskegon Heights
Price Range: $102 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Muskegon Heights 2*
Number of rooms: 125
Reservation Options:
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Also Known As:
Red Roof Inn And Suites Muskegon Heights
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Muskegon Heights staff and other travellers.
2 questions
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Highland
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Muskegon Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little more and stay somewhere else.”
 of 5 bubbles susanmC9728CA, 23 Mar 2017 | Read review
“Spend a little more money and choose a nicer hotel.”
 of 5 bubbles rvmoore7, 19 Aug 2016 | Read review
“Skip it entirely.”
 of 5 bubbles bonzai85, 16 Aug 2016 | Read review
“UGH, good luck!!”
 of 5 bubbles Dianeguest, 11 Jul 2016 | Read review
“some rooms are HUGE. the kitchenette ones.”
 of 5 bubbles DrClaeys2, 8 Jul 2016 | Read review
5 of 5