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Holiday Inn Express Hotel & Suites Detroit-Novi

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#6 of 15 Hotels in Novi
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Detroit-Novi
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116 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Westland, Michigan
Reviewed 29 January 2016 via mobile

All I can say is I love this hotel and the staff is wonderful. It's around everything! We've stayed her many times as just a little get away and I wouldn't stay anywhere else. If you need a hotel in Novi, you should try this place. It will amaze you how nice the staff is. We stay at many hotels...

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Helpful?
Thank Ronna1024
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Dear Ronna, Thank you for taking the time to send a review on your stay. It is only when our guests do so that we can assess the quality of service we are giving. We strive to keep our staff top notch through regularly scheduled staff meetings and training. If you have any suggestions, please let us know. Truly appreciate...

Elizabethtown, Kentucky
Reviewed 12 January 2016

I travel to MI for work quite frequently, and this hotel is within a few miles of my work. So, that being said, this is still my go-to hotel for work trips. The rooms are clean, there's a small indoor pool and workout facility, and the free breakfast is always excellent. There is a Ruby Tuesday restaurant directly next door,...

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Helpful?
Thank Eric_Fraley
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Dear Eric, Thank you for pointing out the many additional advantages our location holds for both business and pleasure. We are glad to be a "Great Hotel Guests Love" to come back to! We appreciate the time you took to write your review. The feedback we get from guests like you is crucial to maintaining a top level of service...

mike031
Reviewed 8 January 2016

Stayed there with the family last month. Newer hotel near Twelve Oaks mall and a short drive to Dearborn, MI. Friendly staff. Got a queen/queen suite on the first floor.. room was clean, internet super fast. Breakfast was great and well stocked. Had wished the hotel had guest laundry! Will stay again when in the area!

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Helpful?
Thank mike031
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Dear Mike, Thank you for your Trip Advisor review. We appreciate the feedback. It is crucial to our goal of being a "Great Hotel Guests Love" and offering the level of service you deserve. I heard your wish. We do have an outside laundry service available and there is a coin laundry nearby. If you choose to do the laundry...

Reviewed 24 December 2015 via mobile

If u are noise sensible look for some thing else. It lies between 2 noisy streets. Pletny of parking, breakfast buffet is reasonable for this preis category. The service personal are very nice and helpful. Like said noisy, the isolation between the rooms doesn't exist practicaly.

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Thank Ronen Y
Mishawaka, Indiana
Reviewed 27 November 2015 via mobile

Whenever we visit family in Michigan, we stay at the Holiday Inn Express Novi. The rooms are clean, and the beds are extremely comfortable. However during our latest stay, I did notice some grime in the shower head. But besides that, I have no other complaints. The staff was friendly.

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Helpful?
Thank KapriH83
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Dear KapriH83, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the rooms, the comfort of the beds, and regarded our friendly staff. However, we are truly sorry...

Chicago, Illinois
Reviewed 2 September 2015

This Holiday Inn Express is typical. It's neat, clean, and relatively fresh in terms of design. It's easy to find and right off the freeway. We could not hear any road noise. There is plenty of parking. The floors above us were a bit noisy - we were woken up by someone walking around above us both mornings. There is...

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Thank chicagotravelgirl
Reviewed 9 August 2015 via mobile

This Holiday Inn Express is very clean, well maintained, nice pool, and very clean pool area. The staff is very friendly and make you feel very comfortable. I don't normally enjoy staying at hotels, however, this one was wonderful. Impressed with the kitchen staff as well.

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Thank Visitorinneed
Richardson, Texas
Reviewed 6 August 2015

This hotel is where we always stay when in the area because its always super clean, spatious rooms, friendly service, great breakfast buffet (love those HI Cinnamon rolls!). Unfortunately though in the summer there are a lot of youth & college traveling sports teams, and a group of young ladies were loud and running around the halls late at night....

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Thank 4jolly_ranchers
Naperville, Illinois
Reviewed 16 June 2015

Very clean & comfortable weekend. Fresh & hot choice for breakfast each morning. Located in convenient location near mall and restaurants. The only negative was that the pool was a bit small, but good enough for young children.

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2Thank PVE_11
New York City, New York
Reviewed 3 June 2015

A convenient location just off the highway and near the 12 Oaks Mall. Friendly greeting. Good parking and full-service restaurant next door. Spacious - my first floor room designed to accommodate a wheel chair easily. Clean and good toiletries, an iron and ironing board. Lighting a bit dim and not in a mood-setting way. Internet speed decent. No environmental policy...

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1Thank AnnieNYC2014
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Dear AnnieNYC2014, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our brand new hotel in Novi, Michigan is located a half-hour outside Detroit, at M-5 & 12 Mile Rd., the new Holiday Inn Express & Suites in Detroit Novi provides comfortable accommodations near many of suburban Detroit s best businesses & leisure attractions. Business travelers lodging in Novi, Michigan can enjoy our Novi, MI hotel convenient access to several convention & sports arenas including the Rock Financial Showplace, CompuWare Arena & Novi Ice Arena. Nearby businesses include; Nissan, Ryder, ITC, Bosch, Hewlett Packard & MI CAT. Additionally, this Novi hotel has a 24-hour business center & two meeting rooms. Avid shoppers will find several shopping centers within one mile of our Novi hotel near Detroit. The Twelve Oaks Mall & Novi Towne Center are all just a short drive away. Other Detroit - Novi attractions include the Detroit Casinos, Ford Field, Comerica Park, the Holocaust Memorial Center & Second City Comedy Nightclub. While lodging in Novi, Michigan, you can stay connected with the free HSIA & you can enjoy the complimentary hot breakfast bar. Keep up your workout routines with the indoor pool & a well-equipped fitness center. On your next trip to the Detroit area, come Stay Smart at our new Novi, MI hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Detroit-Novi

Address: 39675 Twelve Mile Road, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: $127 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Novi 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Novi
Hotel Style:
#5 Family Hotel in Novi
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suite was small with no divider from bed area.”
Sherri7013, 22 Nov 2016 | Read review
“Do not stay in Room #314 if you want the best view from your window”
375stevent, 5 Aug 2016 | Read review
“not applicable”
ViaCestari, 25 Jul 2016 | Read review
“The second floor towards the east end was very good.”
287petea, 17 Jul 2016 | Read review
“Ask front desk to find a room away from 12 Mile Road”
880hajimey, 20 May 2016 | Read review
5 of 5