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Hilton Garden Inn Detroit/Novi

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#2 of 15 Hotels in Novi
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn Detroit\/Novi
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442 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Chicago
Reviewed 1 June 2016

Decided to spend a night away from home with hubby. He was called into work. So I recruited grandchildren to have a fun night. They are always thrilled to spend time with grandma. We arrived about 2 pm and got a room immediately.

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Helpful?
Thank Debora M
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Detroit, Michigan
Reviewed 25 May 2016

Rooms were clean, hospitality was GREAT!!! So many things to do in walking distance of the hotel!!! I would definitely recommend this hotel to a friend. And I will definitely stay at this location again!!!

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Thank patriced461
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Houston, United States
Reviewed 24 May 2016

I was in town for a convention and didn't know where to stay. This hotel was recommended and ended up being fantastic. Would stay again! The employees were helpful in recommending local places to eat that were close and fantastic. The hotel was clean and well presented. I didn't eat breakfast here, but it looked good also.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rachele F
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Tonawanda, New York
Reviewed 19 May 2016 via mobile

Stayed here for 2 nights will I attended a conference a few miles away. Overall the stay was okay, not great but not terrible. Pros: clean room, comfortable bed, keurig machine in the room with excellent coffee and creamers, microwave and small refrigerator in the room, friendly staff, and location - across the street from a large shopping center and...

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Helpful?
Thank Brianna C
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for choosing the Hilton Garden Inn Novi. We appreciate all guest feedback and look forward to hosting you the next time your travel plans bring you back to the area.

Lansing, United States
Reviewed 18 May 2016

We always stay here when we want to do a quick overnight getaway. Great hotel, clean, and friendly staff. The location is also perfect with the movie theater, dining, and nightlife right across the street. Wifi could have been better (kept going in and out), but overall no complaints.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tshara C
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an excellent experience and cannot wait to host you when your travel plans bring you back to Novi in the future

Jackson
Reviewed 18 May 2016

Asked for 4 additional pillows and received 2. Our room was right next to an elevator and guests were roaming the halls throughout the night. Our room fan had mechanical issues. I was able to get about 2 hours of sleep in a $200 room and at one point even considered going to my truck to sleep.

Review collected in partnership with Hilton Garden Inn
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Thank Ryan A
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for taking a moment to write a review about your stay with us. I appreciate you providing us some areas of opportunity for improvement. Please plan to visit us again the next time you travel to the area

Crown Point, Indiana
Reviewed 17 May 2016

I was there for a meeting over the weekend of May 13-15. The Desk Clerks and Manager on duty couldn't have been nicer and more attentive than they were. The facility was spotless, meals were excellent and the room very comfortable. I have been here before for meetings and will certainly come again. The Sales/Catering Department and the General Manager...

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Helpful?
Thank Mark S
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you writing a review about your experience at the Hilton Garden Inn Novi. It’s wonderful to receive your feedback regarding our helpful staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again.

Appleton, Wisconsin
Reviewed 12 May 2016

I spent last week at this hotel and was very pleased. The room was spacious and clean with plenty of white fluffy towels and Neutrogena bath products. The Keurig coffee maker with miniature creams was a nice touch to the morning. The front desk, bar and dining room staff were kind and courteous. It was interesting to see the hotel...

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Thank clubscrapper
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for choosing the Hilton Garden Inn Novi. We appreciate all guest feedback and look forward to hosting you the next time your travel plans bring you back to the area.

Hilliard, Ohio
Reviewed 9 May 2016

I am very pleased and happy of the treatment that the hotel staff provided me during the issues I had during my travel. First, when I arrived the room was not available due to maintenance issues, so they provided me with a room at the hotel next door at no charge to me for the inconvenience. Then for the reminder...

Review collected in partnership with Hilton Garden Inn
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Thank Carlos A
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

I happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Chicago
Reviewed 1 May 2016

The staff was very accommodating to my daughter and I. The Hilton Garden Inn in Novi is a very clean hotel and the staff is outstanding! Great location to shopping and dining out. I highly recommend this hotel when staying in the Novi area.

Review collected in partnership with Hilton Garden Inn
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Thank Jennifer E
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, an indoor pool, and whirlpool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 

Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Drive, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: $127 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#1 Business Hotel in Novi
#1 Romantic Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit/Novi staff and other travellers.
3 questions
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over a year ago
michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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