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The Baronette Renaissance Detroit-Novi Hotel

1.9 km from Novi centre
  • Free Parking
  • Restaurant
  • Room Service
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27790 Novi Road, Novi, MI 48377
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272 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Reviewed 1 week ago

Although not an "impressive building", this business-like hotel in a prime shopping/dining area delivers impeccable customer service with an outstanding product. Blessed with an outstanding on-site restaurant (Toasted Oak Grill & Market...reviewed separately), contemporary lobby with large fireplace and live piano performances, the property makes up for it's "business like" demeanor by providing an exceptional "experience".

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Helpful?
Thank GlobalExec
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear GlobalExec, We're happy to hear from you! It's great to know that you enjoyed our modern amenities as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Best, Jeff Rieck General Manager

New York City, New York
Reviewed 4 weeks ago via mobile

This poor excuse for a high-end hotel leaves much to be desired in the facilities, the administration, and the staff. They are challenged in the art of maintaining a reservation and the staff seems to be completely untrained and uninformed. If you can get through the administrative morass and get to your room it is nothing better than a typical...

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Helpful?
Thank 12345rover
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear 1234rover, We appreciate you taking the time to share your experience. My heartfelt apologies for your disappointment in the room type you were assigned. I'm very sorry that our service and accommodations were not to your liking. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your candid feedback...

Kildeer, Illinois
Reviewed 2 January 2017

This is the third time i went to this facility.... bad idea. Starting with the reception, if you have an accent they will treat you like you are an idiot and will change the rules applied at any Marriott member. The bathroom was dirty. The only good point on this hotel is the restaurant. Sorry avoid if you like to...

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Helpful?
Thank lolotte17000
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear lolotte17000, We strive to provide all our guests with sincere hospitality, so I regret that you did not feel welcomed. I'm sorry that you found our associates to be unhelpful. We appreciate your feedback and will use it to foster improvements. For this reason, we hope to host you yet again on a return visit. Sincerely, Jeff Rieck General...

Reviewed 21 December 2016 via mobile

We stayed at the hotel for a friends wedding that was occurring at a different location. The hotel lobby was pleasant to sit in with a fire place and updated fixtures and seating. There was a workout facility but I did not get a chance to see it. There is a restaurant connected to the hotel which had pretty good...

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Helpful?
Thank Daniel L
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Daniel L, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Sincerely, Jeff Rieck General Manager

Reviewed 21 December 2016 via mobile

I've stayed here several times over the past 5 years and always have been very happy. Rooms are always clean. Bed and pillows are always comfortable. Restaurant has very good food and service. Much better than other similarly priced hotels in the area.

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Helpful?
Thank Jeff K
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Jeff K, Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location have made for enjoyable stays. We appreciated having you as our guest, and we look forward to your next visit. Best, Jeff Rieck General Manager

Carmel, Indiana
Reviewed 12 December 2016

We use this hotel once or twice a year for business, combination of small meetings and visits to companies. Easy to find, good location in Novi, suburb of Detroit. Very nice rooms with a European flair, clean, quite, fine service by front desk and the restaurant and bar. Can have breakfast, lunch or dinner there; bar a good place to...

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Helpful?
1Thank ralphwilhelm1
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear ralphwilhelm1, Welcome back! Our staff makes sincere hospitality their priority; I’m glad you enjoy our location and amenities. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay, and we look forward to your next visit. Best, Jeff Rieck General Manager

Des Plaines, Illinois
Reviewed 18 November 2016

The hotel is ideally located with shopping and food close by. The hotel does not have too much to offer in the way of food/drink, but what is there is decent. Rooms are spacious and clean. There are numerous lounge areas where small groups can congregate for impromptu meetings.

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Helpful?
Thank ColConnie
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear ColConnie, I'm so glad you enjoyed your stay. It is wonderful to know that you found our location convenient and our hotel comfortable. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Jeff Rieck General Manager

Lewiston, Michigan
Reviewed 1 November 2016

This hotel was the best I have stayed in in many years. Employees very friendly and helpful. The Lobby was very warm and inviting. The rooms were outstanding. The restaurant and bar area had great warmth and charm with excellent food.

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Helpful?
Thank juddw1
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear juddw1, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Jeff Rieck General Manager

Dallas
Reviewed 30 October 2016

I was in Novi for a small conference. Was not sure to expect as the hotel room was booked for me as part of the event. It was a nice suite (Room 105) which I did not expect, so was a pleasant surprise. We had dinner in the restaurant the night before and that was special. I travel a lot...

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Helpful?
Thank Greg E
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Greg E, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. We...

Toronto, Canada
Reviewed 27 October 2016

This hotel is okay. It is dated, rooms are small and bathrooms aren't great. The TV is small and the air conditioning is very noisy. It is a great or not great location depending on what you are trying to accomplish and if being in a mall parking lot is your thing. I am a princess when it comes to...

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Helpful?
Thank 66_JAC
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear 66_JAC, I'm very sorry that our accommodations and location were not well suited to your needs. Thank you for choosing us and for your time in reviewing our hotel. Your feedback allows us to monitor the guest experience and serve our guests better. Sincerely, Jeff Rieck General Manager

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Among the most luxurious Detroit area hotels, the Baronette Renaissance Detroit Novi Hotel offers an exquisite atmosphere. Our superb service provides guests with the premium experience they deserve. Each of our rooms and suites feature upscale amenities, including luxurious Egyptian cotton sheets and 37" HDTVs. Leisure guests and business travelers alike will enjoy our excellent on-site fitness & business centers. As one of the most convenient Detroit area hotels, we are located just 27 miles north of the Detroit International Airport and situated right next to the celebrated Twelve Oaks Mall, a world-class shopping destination. The Baronette is also conveniently close to the Suburban Collection Showplace, top attractions, and numerous Fortune 500 companies. Savor an unforgettable experience in an ideal locale at The Baronette Renaissance Hotel. ... more   less 

Additional Information about The Baronette Renaissance Detroit-Novi Hotel

Address: 27790 Novi Road, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: $225 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Baronette Renaissance Detroit-Novi Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
The Baronette Renaissance Hotel Novi
Baronette Hotel Novi
Hotel Style:
#2 Family Hotel in Novi
#2 Romantic Hotel in Novi
#4 Business Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from The Baronette Renaissance Detroit-Novi Hotel staff and other travellers.
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Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from The Baronette Renaissance Detroit-Novi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room not facing the road interchange; typically quiet.”
 of 5 bubbles ralphwilhelm1, 12 Dec 2016 | Read review
“My room was on the upper-most level away from the elevators - very peaceful area (and got steps in too haha).”
 of 5 bubbles katec541, 17 Oct 2016 | Read review
“third floor was very quiet”
 of 5 bubbles kellykate67, 4 Oct 2016 | Read review
“request an end room, noisy in the hallway.”
 of 5 bubbles claude202016, 3 Oct 2016 | Read review
“We stayed on the third level; very quiet.”
 of 5 bubbles capacella, 28 Jun 2016 | Read review
5 of 5