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Sheraton Detroit Novi

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Traveller (79)
Room & Suite (55)
Dining (5)
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Overview
  • Excellent31%
  • Very good42%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“club floor”(19 reviews)
“detroit novi”(24 reviews)
“hd channels”(4 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Detroit Novi
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Detroit Novi
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (377)
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355 results
Traveller rating
115
135
69
21
15
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Time of year
LanguageEnglish
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115
135
69
21
15
Show reviews that mention
All reviewsclub floordetroit novihd channelsfront desk staffhotel restaurantstarbucks coffeevery nice hotelroom was largehotel staybusiness hotelbusiness tripoff the highwayindoor poolbreakfast buffet isbed was very comfortablenice stayfitness center
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1 - 5 of 355 reviews
Reviewed 2 weeks ago

We booked a room for one night because of a memorial service we were attending in one of the banquet halls. We were pleasantly surprised at how nice the hotel was for the price. We have an infant and arrived at 10 a.m. They were...More

Thank ClemsonKristy
Reviewed 3 March 2018 via mobile

This is a nice neat, clean hotel. The bar staff was a little crabby, but it was okay. The front desk gave us a coupon for an appetizer, and the bar staff told us it was happy hour. They came back later and said happy...More

Thank Joey48009
Reviewed 5 February 2018

WORST CLEANING STAFF & NOISE LEVEL Had a lot of problems when arriving at the property just after 1:30am. Expecting the room to be quiet so we can head to bed after a long drive. Low behold one of the suites on the floor was...More

Thank Zack A
Response from Elshawn M, Front Office Manager at Sheraton Detroit NoviResponded 7 February 2018

Hello Zack A, Thank you for choosing to stay at the Sheraton Detroit Novi Hotel! Providing the highest level of hospitality is our number one priority and we sincerely apologize for the issues you encountered at our hotel. Our Housekeeping staff are scheduled to start...More

Reviewed 20 January 2018 via mobile

The Sheraton Detroit Novi makes the Shearaton brand proud. I had a great experience at this Sheraton and would stay again. They recognized my SPG status and gave me club lounge access (unlike the Sheraton Detroit Airport). The room was very clean and the front...More

Thank TravelingManAtlanta
Response from Brandon S, General Manager at Sheraton Detroit NoviResponded 24 January 2018

Thank you for the great review. We pride ourselves on following Brand Standards and delivering top notch service. Thank You for the recognition.

Reviewed 15 January 2018

They're been remodeling this hotel which is long overdue, but there are still some big glitches. They have new beds with extra thick mattresses, but old fitted sheets with pockets that are not deep enough to go around the mattress and stay in place --...More

Thank Doug M
Response from Elshawn M, Front Office Manager at Sheraton Detroit NoviResponded 18 January 2018

Dear Doug M, Thank you for taking the time to share your valuable feedback. The service you received during your recent stay did not meet your expectations and for this, I sincerely apology. Our mattresses are designed exclusively for the Sheraton brand and provide an...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$106 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Novi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$106 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Novi
Room types
Suites, Non-Smoking Rooms
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Traveller (79)
Room & Suite (55)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Riley S
27 September 2015|
AnswerShow all 2 answers
Response from Criz66 | Reviewed this property |
It is a rather large hotel...hope that helps
0
Votes
Room Tips
"Make sure you don't get a room with an adjoining door. I could hear everything going on next door."
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"Choose anything on 5th floor or higher facing the front of the hotel."
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"The Club Floor offers a good breakfast and nice amenities"
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"Always quiet on each floor. Love the easy access to vending & ice."
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