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Crowne Plaza Hotel Detroit-Novi

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#12 of 15 Hotels in Novi
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Crowne Plaza Hotel Detroit-Novi
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236 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Detroit-Novi
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Showing 230: English reviews
Stuttgart, Germany
Reviewed 6 June 2015 via mobile

If you compare with other hotels in Novi, I would select this one. Indeed clean and nice hotel. Pros: fantastic location when it comes to visiting TU Detroit. Also there are many good restaurants around, plus big shopping center - twelve oaks. In addition there are 3 swimming pools, one is outdoor, while two others are located inside. Cons: although...

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Helpful?
Thank neostar
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Neostar, Thank you for sharing your experience on your recent stay. I'm happy to hear that compared to the other hotels in Novi you would select us to stay with. We do our very best to keep our hotel clean and fresh. As you mentioned we are in a great location with multiple options for shopping and wide selection...

Chicago, Illinois
Reviewed 18 May 2015

Costumer service was awesome, the staff is friendly and very helpful. Kat and Jon you guys are ROCKSTARS. Thank you to all the staff for a wonderful weekend. I will be back next year and I highly recommend this hotel.

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Thank RexFett
Redondo Beach, California
Reviewed 13 May 2015 via mobile

It was a nice stay, and was all we needed for our business trip. The hotel is showing its age inside and out. The rooms need queen size beds. A double just doesn't work for tall people. Staff was pleasant and took care of my requests. I would recommend this hotel for its location. Will try again next time in...

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Helpful?
Thank 603stevenm
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear 603stevenm, Thank you for sharing your experience on your recent stay. I'm happy to hear that you found your stay to be nice for your business trip. We are planning on beginning a complete renovation of our hotel in the next coming months that will update and refresh our hotel. We are pleased to hear that you found our...

Grand Rapids, Michigan
Reviewed 12 May 2015

We stayed at this hotel for a weekend soccer tournament. Granted, it was crowded, but the staff seemed entirely unprepared for the volume. Upon making the reservations, they promised that we would be put in a room next to a teammate's family. That did not happen, which is certainly not a big deal. We were on the same floor. But...

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1Thank GRfamily5
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear GRfamily5, Thank you for providing feedback on your recent stay. I wanted to apologize about the inconveniences your experienced during your visit to Novi for the weekend soccer tournament. We do our absolute best to honor as many requests as possible and sometimes we are not able to honor a specific request because of our availability and for that...

Reviewed 8 May 2015 via mobile

We loved every minute spent here. Awesome features like the Koi pond/River, 2$ beer and wine at the pool, glass wall elevator, grand piano, rooms that go out to courtyard with outdoor pool & beautiful landscaping, restaurant and bar with room service, I loved the open pool area it was so beautiful. Do ask for a refrigerator beforehand though, it...

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Helpful?
Thank PJtrophywife
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear PJtrophywife, Thank you for providing feedback on your recent stay with us. We are absolutely filled with joy that you enjoyed every minute spent here. Our Koi fish pond is a great feature we have, and all of our guests just fall in love with the fish. We do a managers reception every week on Mondays through Thursdays from...

Michigan
Reviewed 5 May 2015

Very Clean, and great location! Shopping all around! Perfect for a girls weekend ( which is why we were there) If you stay here, you must eat at the Black Rock Grill! AMAZING!!! Just a quick block away!

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Helpful?
Thank ladyvet20
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Ladyvet20, Thank you for sharing your outstanding experience. We are delighted to hear that you found our location to be great and convenient. As you mentioned we are centrally located with 12 Oaks mall right next to us, and a wide selection of restaurants just a block away. We also provide a complimentary shuttle bus service within 3 miles...

Reviewed 3 April 2015

Great location with good connections to Detroit's business hub. Safe area with really good places to dine out and some within walking distance. Very friendly staff, especially MaryAnne who runs the business managers get together with the people staying at the CP. Rooms were less than lower rated competitive places in the area. I did not eat at the restaurant...

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Helpful?
Thank Jim F
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Jim F, Thank you for taking the time to providing feedback on your recent stay. I'm so thrilled to hear that you had an exceptional stay with us. Our staff is determined to provide nothing but the best for our guests, and feedback such as this lets us know that we are on the right track. We welcome and...

Onaway, Michigan
Reviewed 1 April 2015

My fiancé and I had a trip planned to Novi, MI for the weekend, we had to pick up furniture, visit family, and meet with a doctor. We didn't have a hotel reserved so we logged on Trip Advisor and went for the only one close by with good ratings AND a great price. We weren't sure what to expect...

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Helpful?
Thank mrsjanusky
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Mrsjanusky, Thank you for sharing your awesome experience! We are so pleased that you and your fiance decided to stay with us during your visit to Novi. I'm glad to hear that we were able to accommodate you even though we did not have a jacuzzi suite available. Our restaurant and bar staff also thanks you for this great...

Northville, Michigan
Reviewed 30 March 2015

This hotel is older, but pretty well kept. My husband booked one night in the presidential suite for our anniversary. The room was large & pretty clean. the only thing I found was a large bit of mold in the shower on the corner of the soap rack, it was obvious it hadn't been scrubbed thoroughly in a while. The...

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Helpful?
Thank Andrea F
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Andrea F, Thank you for taking the time to providing feedback on your recent stay. I'm glad to hear that you choose to stay with us to celebrate your anniversary. We work extremely hard to keep our property clean and well kept and I'm happy that you noticed that. I wanted to apologize about the sliding glass door being...

Luna Pier, Michigan
Reviewed 27 March 2015

The front desk clerk Marcus was great! He was very professional, helpful, and funny and did a great job giving us what we needed. Our room was nice and we got what we asked for. Great stay for the conference that we were attending.

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Helpful?
Thank Michael L
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Michael L, Thank you for sharing your outstanding experience during your visit to Novi, Michigan. We are extremely pleased to hear that Marcus was very accommodating and put a smile on your face during your visit. We truly strive to have all our guests' experiences be similar to yours. We look forward to your visit with us in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the new Crowne Plaza Detroit Novi Hotel located in the heart of Novi, MI, a NW suburban area of Detroit. Enjoy our 217 newly renovated guest rooms and property with our exclusive central location with many excellent shopping, dining and nightlife options just outside our doors. The Crowne Plaza is close to many major Detroit attractions, including: The Henry Ford (Museum & Village), Comerica Park (Detroit Tigers), Ford Field (Detroit Lions), Joe Louis Arena (Detroit Red Wings), Detroit Institute of Arts, MGM Casino, Greektown Casino, Compuware Arena, Kensington Metro Park, Twelve Oaks Mall, Fountain Walk, West Oaks Shopping Center, Main Street, Novi Town Center and the Suburban Collection Showplace. We are also minutes from the following offices: Nissan, Akebono, Bosch, Toyota, Dana Corporation, Motorola, Hitachi, General Motors, Hewlett Packard, Siemens, Panasonic, Ford Motor Co., and Daimler Chrysler Corporation. Relax at Benedetto's Steakhouse & Martini Bar featuring casual American cuisine or enjoy your favorite beverage. Other amenities include complimentary wireless Internet access available throughout the hotel, complimentary courtesy van within a three mile radius, over 9,200 square feet of functional meeting space, fitness center, outdoor and indoor swimming pools. Deli Unique Restaurant serving breakfast & lunch daily. NoVI Chophouse serving dinner nightly. We look forward to serving you as our guest at the Crowne Plaza Hotel Detroit - Novi. ... more   less 

Additional Information about Crowne Plaza Hotel Detroit-Novi

Address: 27000 S Karevich Dr, Novi, MI 48377-3310
Region: United States > Michigan > Novi
Price Range: $147 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Detroit-Novi 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Detroit-Novi staff and other travellers.
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Mount Sterling
5 months ago
Toronto, Canada
11 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a renovated room”
 of 5 bubbles NuHatt, 24 Mar 2017 | Read review
“Just do yourself a favor and skip this property entirely”
 of 5 bubbles Noahsmommy777, 28 Dec 2016 | Read review
“Inside rooms have access and view of the pool area”
 of 5 bubbles dolphinslaxer, 30 Nov 2016 | Read review
“Ground floor rooms away from the indoor pool would be best if you want peace and quiet over the weekend.”
 of 5 bubbles steveL7656UD, 20 Nov 2016 | Read review
“If you are attempting to stay a quick night out in town near a live atmosphere, then this spot takes precedence.”
 of 5 bubbles deboeforever, 24 Sep 2016 | Read review
5 of 5