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Booked the Crowne Plaza because of my loyalty to IHG Properties and it's great location to all the restaurants and shopping in Novi for our anniversary weekend. We were very pleased with our stay, we received early check in with no hassle, a very nice...More
I had stayed at this hotel a few years ago and I was less than impressed. However, I stayed here for work over the past weekend and I was pleasantly surprised with all the changes.
Some of the biggest changes I notices were:
We chose to stay here as its very close the the twelve oaks shopping mall and we were there for business for one night even though we stay in the suburbs. Nothing spectacular but a clean and well maintained property. Will recommend.More
Response from HotelStaff0, Sales Coordinator at Novi Oaks HotelResponded 13 January 2015
Thank you for taking the time to review your last stay with the Crowne Plaza Hotel in Novi, your impression is extremely important to us and we are very pleased that you enjoyed your stay.
Thank you again for taking the time to...More
I booked two nights on my corporate rate, which was $75 a night. When I arrived, I asked about an upgrade. I was told none were available. I then responded, “Really? Even for an IHG platinum elite?” The front desk clerk then told me he...More
Response from IHGCare, Guest Relations Manager at Novi Oaks HotelResponded 4 January 2015
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that...More
I enjoyed the amenities at this hotel and found it to be a quiet respite from the chaos surrounding it at Twelve Oaks Mall and other shopping complexes. The pool was very inviting, the restaurant excellent, but above all, the staff was very helpful. From...More
Response from HotelStaff0, Sales Coordinator at Novi Oaks HotelResponded 16 December 2014
Thank you for taking the time to review your most recent stay with us. We are so happy to hear that you enjoyed your stay and the service that you received from our staff. We will be sure to pass along your compliments...More
US$93 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
Non-Smoking Rooms ,
Number of rooms
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