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    Extended Stay America - Detroit - Novi - Haggerty Road

    21555 Haggerty Rd, Novi, MI 48375-5309
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (12)
    Room & Suite (8)
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    Overview

    • Excellent44%
    • Very good23%
    • Average11%
    • Poor7%
    • Terrible13%
    Travellers talk about
    “oatmeal” (7 reviews)
    “wi” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    2.5 Star Hotel
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    Extended Stay America - Detroit - Novi - Orchard Hill Place
    58 reviews
    #14 of 15 hotels in Novi
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (95)
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    1 - 5 of 95 reviews

    Reviewed 5 days ago via mobile

    Very bad experience with this hotel, never will again visit this place, they charged me excessively for local phone calls made through room phone, be careful they don't explain you at the time of checkin about the facilities and charges & at checkout time they...More

    Thank AdilAhmed
    Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road

    I sincerely apologize for the service issue you experienced which made your stay a disappointing one. I will be sure to address your feedback to the concerned team to ensure to see where we can make improvements. For further assistance in regard to your bill,...More

    Reviewed 2 weeks ago via mobile

    I checked in for a few day. Its not the cleaniest place around. It most definitely could be a lot worse. They do have a fair amount of restaurants in the area. Would i book again? Probably not. However, the staff was extremely friendly. For...More

    Thank Mary T
    Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road

    Mary, thank you for taking the time to review your stay. I am very concerned about your experience and am sorry that we did not meet your expectations. A clean, fresh suite is our top priority and I will work with my staff to ensure...More

    Reviewed 2 weeks ago

    Accommodations were quite clean and satisfactory. Overall, our stay was only one night, so I was somewhat pleased with what I got. Garbage disposal did not work - no sign on the switch, so I had dumped food in it. NO maintenance workers on the...More

    Thank Grandseasowner
    Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road

    Thank you for your stay at Extended Stay America - Detroit - Novi - Haggerty Road and for taking the time to review our hotel. We are happy that you liked your well-appointed room, but we are sorry for the issue you had with our...More

    Reviewed 14 March 2017

    Bed was awful, sheets where awful, lighting was bad, there weren't nightstands and lighting on both sides of the bed to read. Very bare bones. It was clean. Kitchen seemed nice, but I didn't use it, Bathroom shower had the plastic surround that's perfectly pitched...More

    Thank nparks100
    Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road

    Thank you for your candid evaluation. Although you liked the cleanliness of your room and the service from our front desk staff, we are sorry that you were not happy with our facilities. We apologize for your disappointed and the inconvenience cused. All feedback is...More

    Reviewed 1 March 2017

    I use this hotel when I visit my daughter who lives in the area. I've never stayed more than one or two nights at a time. I found my room to be clean and, thanks to the kitchen, nice and roomy. Bed and pillows were...More

    Thank Daria S
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Haggerty Road

    The team and I appreciate your remarks. I'm glad that you were quite pleased with your clean, comfortable room accommodations for the affordable price you paid. It is also good to know our staff provided by adequate customer service. Thank you again for your kind...More

    Extended Stay America - Detroit - Novi - Orchard Hill Place
    58 reviews
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    442 reviews
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    Courtyard Detroit Novi
    118 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$85 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (12)
    Room & Suite (8)
    Dining (1)
    Hotel & Grounds (12)
    Nearby
    Nearby Hotels
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    Nearby Attractions
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    Greenmead Historic Park
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    Questions & Answers
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    Room Tips
    "Rooms that are close to front of building - ONLY ONE/1 elevator - 3 floors"
    Read review
    "Stay somewhere else"
    Read review
    "Pick a 2-star hotel in Novi, MI and, with some luck, you might get this gem for less $ than you would expect."
    Read review
    "Don't walk, run from this hotel!"
    Read review