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See all 3 hotels in Pontiac

Residence Inn Detroit Pontiac/Auburn Hills

161 reviews
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Traveller (36)
Room & Suite (16)
Pool & Beach (5)
Overview
  • Excellent49%
  • Very good29%
  • Average10%
  • Poor9%
  • Terrible3%
Travellers talk about
“front desk”(24 reviews)
“full kitchen”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Reviews (161)Write a Review
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77
43
16
15
5
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LanguageEnglish
77
43
16
15
5
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All reviewsone bedroom suitefront deskfull kitchengreat countrygas fire pitbasketball courthappily stay here againhome away from homedream cruisethe mexican restaurantmonth staylong staydish soapmaintenance manspecial thanksact of kindnessstayed for two nights
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1 - 5 of 156 reviews
Reviewed 4 days ago via mobile

I stayed in this hotel sometimes when I went to CTC. It is very comfortable, it is close of main company and there are many good facilities. The breakfast is good and the employees are very friendly and helpful. It was passed by recent Reno....More

Thank Sette_Gui
Reviewed 1 week ago

The hotel was clean and comfortable. Parking was free and easy. A very special thank you to Sondra who was friendly, welcoming and exceeded all expectations. This hotel has a staff that treats you like family. If I am ever in this area again, I...More

Thank dinnerguest
Reviewed 2 weeks ago via mobile

Wow!!!! Sondra went way out of her way to make my father and mother’s stay comfortable while my dad received knee surgery. She gave me the perfect place to get a be well basket on a moment’s notice. She then personally delivered it. This woman...More

Thank Christie H
Response from General M, General Manager at Residence Inn Detroit Pontiac/Auburn HillsResponded 1 week ago

Christie, Thank you for reviewing your recent experience, and thank you for acknowledging our great team here on property. Sondra is a true asset to our team, and we're pleased to know she left a lasting positive impression. Thank you for acknowledging her--we will be...More

Reviewed 2 weeks ago via mobile

Flew in for business and was not aware how far this place was from the downtown area. I was very pleased with the cleanliness of the room and how strict mgmt was when it came to unruly guests. I could hear a pin drop -...More

Thank Tque360
Response from General M, General Manager at Residence Inn Detroit Pontiac/Auburn HillsResponded 1 week ago

Tque360, Thank you for the review! I am very pleased to hear that you enjoyed our hotel and amenities we offer. We hope you come back to visit soon. If you have any outstanding billing authorization issues, feel free to contact the hotel directly. I...More

Reviewed 3 weeks ago via mobile

I spend around 105 nights per year at hotels on an average. I've stayed at this property a few times and found the property to be dirty, poorly maintained and managed. What triggered this review was the utter negligence and shamelessness of the management to...More

Thank VirenHM
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$106 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (16)
Pool & Beach (5)
Dining (4)
Hotel & Grounds (32)
Family and Play Areas (5)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Every room we have stayed in was great!"
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"Keep the popcorn as a treat to each room. Love that it is there. The rooms couldn't be better."
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"Two-bedroom suite worth the price and space for larger family with kids"
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"great indoor pool!"
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