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Courtyard Detroit Pontiac/Auburn Hills

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Courtyard Detroit Pontiac\/Auburn Hills
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Grand Rapids, Michigan
Reviewed 8 June 2015

Our soccer team stayed here this past weekend and I have to stay this is one of the best hotels we've stayed at this year. It was very clean, the staff went above and beyond, asking if we needed anything and what they could do to make our stay better. They even helped with setting up tables for our team...

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Helpful?
Thank EShearer
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you and your group for choosing to stay with us here at The Courtyard Pontiac! We appreciate your comments in regards to the cleanliness of the hotel and the friendliness of the staff. We will definitely share this with our staff as a job well done! We hope that if you are in the area again you will choose...

Boca Raton, Florida
Reviewed 6 June 2015 via mobile

This is a great hotel. With big rooms a pool and a decent gym. The staff are very friendly and will to help where possible. The breakfast menu is different compared to your typical courtyard and they do not have a bar open for when you come back I would recommend the hotel but don't expect your typical courtyard experience.

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1Thank Steve K
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard in Pontiac, MI. We appreciate your comments in regards to the staff as well as the layout of the property! We are currently scheduled to have a renovation on the property at the end of this year so we will have the Bistro as well as...

Detroit, Michigan
Reviewed 26 May 2015

We needed a place to call home for 5 days which ended up being 10 days while our house was getting floors redone. This is right off Square Lake Road and close to I-75. It is several Marriotts grouped together and serves a variety of travelers. Either they are working nearby or visiting family for an occasion. This location is...

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Helpful?
1Thank On-cloud-nine
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for your review on The Courtyard Pontiac after your recent stay of 10 days! It was such a pleasure to host you and your husband while your floors were being redone and all of the staff is going to miss you! We hope the floors look beautiful! We hope that in the future if you have...

Reviewed 15 April 2015

First time staying at this excellent hotel. Very helpful and friendly staff especially the lovely Carolyn on reception, what a star. Close to lots of amenities and good restaurants and a short drive to the wonderful Somerset Collection in Troy. A special thank you to our excellent room attendant, Loretta. We will definitely be back.

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Helpful?
Thank Anne Marie C
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for staying with us here at The Courtyard Pontiac/Bloomfield. We really appreciate your feedback in regards to the hotel as well as our associates Carolyn and Loretta! We have shared your comments with the staff as a job well done!! Thank you so much and we look forward to hosting you again as a guest in...

Great Lakes
Reviewed 23 March 2015

We stayed one night during a 5 state swim meet. The staff was absolutely wonderful. Helpful, polite, friendly. Their recommendation for a restaurant was right on. The room was clean, bed was comfortable. The buffet breakfast the next morning was hot and tasty. The fruit was excellent and the selection was very good! I would not hesitate to go back.

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Helpful?
Thank SunshineGreatLakes
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for choosing to stay with us during the swim meet over this past weekend! We really enjoyed hosting your group! We hope that if you and your family ever comes back to the area we will be able to host you here at the Courtyard Pontiac again! I will be sharing your comments with our staff...

Grand Rapids, Michigan
Reviewed 14 March 2015

My wife and I stayed here January 18 to the 21st. The kitchenette was a pleasant surprise and was equipped with enough hardware to make our stay easy. The room was spacious although the bathroom was a bit cramped. The room was clean and comfortable enough. The location was perfect for our trip purpose which involved the nearby hospital. Value...

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Helpful?
Thank Ken G
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for staying with us and for your feedback in regards to our hot tub and pool. I have addressed these items with our maintenance manager and moving forward we will make sure the temp and cholorine levels are at the right levels. We hope that the next time you are in the area you choose to...

Ontario, Canada
Reviewed 18 January 2015

Check your receipt because they charged me for the free Wifi. Website says free, so I had to get it cleared off my bill in the morning. Sneaky way to make money! Clean rooms, but no ice buckets and no fridges.

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Helpful?
Thank SummerMadeMe
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

Dundee, Michigan
Reviewed 16 January 2015

The best part about this hotel is the staff. The front desk staff was very friendly and helpful. The room and lobby was ok, as far as decor. The bed was comfortable, which is very important to me, however the couch in the room was not comfy at all. The lighting in our room was not inviting, had to leave...

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Helpful?
Thank Shelley H
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

Missouri
Reviewed 15 January 2015

Stayed at this location in an area I hadn't visited in the past. I like to stay at Marriott properties because they are pretty much uniform in what you get. This Courtyard is an older hotel that isn't up to Marriott setup for Courtyard. They don't have a sit down restaurant except for Breakfast. They don't have a Starbucks inside...

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Helpful?
Thank Steve K
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for taking the time to fill out a survey on Tripadvisor in regards to your recent stay at the Courtyard Detroit Pontiac/Bloomfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our unrenovated hotel. We do...

Reviewed 28 November 2014 via mobile

Under the week it's a buisiness hotel on the weekend there are more familys and sport folks. My room was quit, clean and with a comfortable bed. The staff is really friendly and helps whereever they can. Big thanks... There is a really good Thai Resteraunt nearby and about four other Resteraunts.

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Helpful?
Thank marcel173
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard Pontiac. We are so happy to seee that your enjoyed your stay and look forward to having you sta with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Detroit Pontiac is just west of I-75 and convenient to the surrounding communities of Bloomfield Hills, Auburn Hills, Troy, Rochester Hills and Birmingham. If you're in town for business, the Courtyard Detroit Pontiac can serve as your home while visiting, Chrysler, Volkswagen, EDS/Hewlett Packard, and Oakland University. This Pontiac hotel is also just minutes from Alpine Valley and Pine Knob Ski Resorts, Great Lakes Crossing Mall, DTE Music Theater and numerous fine and casual dining venues. Guests at this Courtyard Detroit Pontiac can enjoy breakfast at the Courtyard Café, an evening Manager's Reception every Wednesday as well as a refreshing dip in the indoor pool. With five different room types, some with mini-fridges and microwaves, this Pontiac hotel is the perfect spot for all types of travelers. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 

Additional Information about Courtyard Detroit Pontiac/Auburn Hills

Address: 3555 Centerpoint Parkway, Pontiac, MI 48341 (Formerly Courtyard Detroit Pontiac/Bloomfield)
Region: United States > Michigan > Pontiac
Price Range: $100 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Pontiac/Auburn Hills 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Courtyard By Marriott Detroit Pontiac/Bloomfield Hotel Pontiac
Courtyard Pontiac
Pontiac Marriott
Pontiac Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Detroit Pontiac/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor is very quite”
 of 5 bubbles Dealmaker, 24 Jan 2017 | Read review
“Room 414 is the second room away from the elevator and ice machine”
  • Nice new room interior
  • Desk area
  • Soaps and lotions by Paul Mitchell
  • Chair in the corner
 of 5 bubbles flintjarvis, 8 Jan 2017 | Read review
“Bring your own bagels, fruit, boiled eggs and precooked bacon. No toaster/Microwave in room, tiny fridge but you can fit a few small drinks.”
 of 5 bubbles 397millic, 17 Oct 2016 | Read review
“Choose Hilton!!”
 of 5 bubbles 994DenaM, 12 Oct 2016 | Read review
“One where they don't hold your money hostage for 30 days”
 of 5 bubbles BusinesGalTravel, 20 Jun 2016 | Read review
5 of 5