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Courtyard Kalamazoo Portage

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400 Trade Centre Way, Portage, MI 49002-0476
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (33)
Room & Suite (12)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-10-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Kalamazoo Portage
Updated 20-10-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Portage
Location
Cleanliness
Service
Value
Discover one the newest hotels in Kalamazoo/Portage, MI. The Courtyard by Marriott Kalamazoo Portage Hotel is conveniently located near Kalamazoo, Michigan, just off I-94. Our Portage, MI hotel is convenient to everything the Kalamazoo area has to offer. We are located near many Kalamazoo attractions; including Binder Park Zoo, Timber Ridge, Kal-Haven Trail and the Gilmore Car Museum. Our hotel is also convenient to Western Michigan University, Kalamazoo College, Borgess Medical Center and Bronson Methodist Hospital. The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy our well-equipped fitness center, indoor pool and spa to help you stay refreshed and energized. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before!
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Room & Suite (12)12
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Snack bar
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Hotel links
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135Reviews5Q+A24Room tips
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Popular mentions
Questovia wrote a review Dec. 2020
Minot, North Dakota682 contributions315 helpful votes
Needing a place for the night while on the road this hotel was in a great location for our needs. We found it very adequate and quite close to some dining options. Like most Marriott properties, the sleep quality was very good.
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Date of stay: December 2020
1 Helpful vote
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PKTsteve wrote a review Jul. 2020
Canton, Michigan7 contributions1 helpful vote
+1
Checked into suite and it looked like it hadn't been dusted in weeks or vacuumed at all. Dirt on the window sills and dried liquid of some kind on the windows. My wife and I wiped everything down with disinfectant wipes that we could think of. When I informed the lady at the front desk how dirty the room was when we checked in she apologized and said she would apply a discount on the room. The room was never discounted when we checked out. I know because of Covid that staff has been cut and rooms aren't cleaned until after checkout but the sign at the front desk (which I posted) says they are deep cleaning them before checkins. Our room was obviously not deep cleaned. I was waiting for the email survey which never came which is why this review is late. Also, pool was closed, no breakfast provided because of pandemic. Should be discounted pricing. I hope things have gotten better. The hotel next door is much better.
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Date of stay: June 2020Trip type: Travelled with family
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Andy T wrote a review Feb. 2020
Manchester, United Kingdom395 contributions12 helpful votes
Stayed here for a business trip and was not impressed. I felt the hotel was grossly over priced for what it offered. No restaurant, no breakfast, poor bar, poor sitting area. Bathroom needed updating. A Premier Inn in the UK was a better standard and for a fraction of the cost. The only plus side was that my company covered the bill. An average hotel at premium rate.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from CourtyardSupervisor, Front Office Manager at Courtyard Kalamazoo Portage
Responded Feb. 13, 2020
Dear Valued Guest, Thank you for choosing to stay at the Courtyard Kalamazoo Portage and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback to the appropriate team. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Portage. Sincerely, Joshua Hernandez Front Desk Supervisor Courtyard Marriott Kalamazoo/Portage josh.hernandez@marriott.com 269-382-5808
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Eric S wrote a review Dec. 2019
12 contributions3 helpful votes
I tried to contact management about an incident at their on site overpriced eatery in which several white patrons were treated like garbage by the attendant and told “hold on, I’m busy,” while they patiently waited. Then when an African American gentleman was waiting, he was greeted with “good morning, sir. How may I help you”. So clearly, the worker knows hospitality but only shares it with certain skin colors. Aside from a wobbly tread mill, small dark cluttered rooms, and internet that falls off, I refuse to be punished for my race. When management finally responded, after repeated complaints by me, they said it was a “learning opportunity” for the employee. Well, school’s out. I’ll stay elsewhere, thank you.
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Date of stay: December 2019Trip type: Travelled on business
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Response from CourtyardSupervisor, Front Office Manager at Courtyard Kalamazoo Portage
Responded Dec. 20, 2019
Greetings ericsM1408QD, Thank you for taking the time to complete a TripAdvisor survey regarding your most recent experience at the Courtyard Marriott Kalamazoo Portage! I apologize you experienced racism at our location. We value every person that comes in to our doors and I am sorry to hear you were not treated as such. We will look in to this matter and make sure every employee will treat every guest with the same greetings and feel they are not being discriminated. This is the first time our hotel has experienced this type of issue and we want to make sure this never happens again. Please feel free to reach out to me directly with any questions you have. Thank you! Joshua H. Front Desk Supervisor 269.382.5808 Thank your for taking the time
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Mercurybabe wrote a review Nov. 2019
Dublin, Ohio211 contributions26 helpful votes
First, the good: our room was absolutely silent, completely pitch black, the bed was very comfortable, everything was very clean and updated, the view from the window was lovely, the staff was super friendly and helpful, the shower had great water pressure and temperature control--really I loved it, except for one thing: there was a vent right above the head of the bed that blew a cold draft over us all night. It was not the heater vent; that came from a different area. I am not sure why this vent was there, but if you get hot when you are sleeping, you would probably like it. It made me really cold and uncomfortable. It would be very helpful if you were given an option to close it.
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Date of stay: November 2019Trip type: Travelled with family
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PRICE RANGE
US$107 - US$221 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganKalamazoo CountyPortage
NUMBER OF ROOMS
90
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Frequently Asked Questions about Courtyard Kalamazoo Portage
What are some of the property amenities at Courtyard Kalamazoo Portage?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Kalamazoo Portage?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Kalamazoo Portage?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Kalamazoo Portage?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Kalamazoo Portage?
Conveniently located restaurants include Grand Traverse Pie Company, Carrabba's Italian Grill, and Red Robin Gourmet Burgers.
Are there opportunities to exercise at Courtyard Kalamazoo Portage?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Kalamazoo Portage?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Kalamazoo Portage offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Courtyard Kalamazoo Portage?
Many travellers enjoy visiting The Henderson Castle (6.0 km).
Is Courtyard Kalamazoo Portage accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.