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Hilton Garden Inn Detroit Metro Airport

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Traveller (31)
Room & Suite (37)
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(80 reviews)
“room was clean”(43 reviews)
“business trip”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Detroit Metro Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Detroit Metro Airport
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)
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Traveller rating
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297
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Show reviews that mention
All reviewsfront deskroom was cleanbusiness tripbreakfast staffdetroit metro airportnext morningvery nice hotelconvenient locationwould stay here againrental carshuttle serviceqwik parkfree breakfastan early morning flightpark and flyhgilobby
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11 - 15 of 717 reviews
Reviewed 5 March 2018

Interior feels more like a Super 8 than anything from the Hilton brand. Could really use a refresh -- a lot of beige walls, battered corridors and old hotel furniture. Staff was fine and room was clean, but nearly every other DTW hotel in this...More

Thank Paul2220
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 6 March 2018

Thank you for your review. We greatly appreciate your feedback. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience.

Reviewed 20 February 2018 via mobile

Cancelled Delta flight and lost luggage led me to the HGI in the wee hours for a bit of respite. Almost did not get to the room because there was some confusion as to whether I had called for the shuttle and even though only...More

Thank Jan C
Response from HGIDTW, General Manager at Hilton Garden Inn Detroit Metro AirportResponded 21 February 2018

Dear Jan C, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not...More

Reviewed 15 February 2018

The front desk was very friendly and willing to help in any way. The room was clean and quiet. Good place to stay. I stayed there because of an early flight out of Detroit Metro Airport. I would stay here again the next time.More

Thank Kevin D
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 16 February 2018

Thank you for taking time to review our hotel. I sincerely appreciate your feedback; all of which allows us to continue to improve our offerings and service to better align with our guests’ needs. The positive scores on your survey are confirmation that we are...More

Reviewed 8 February 2018

Digital key was deactivated but otherwise this was a great hotel, super convenient to the airport. The staff were friendly and the restaurant servers were the best. I ordered an omelette from the buffet and he plated my entire breakfast for me

Review collected in partnership with Hilton Garden Inn
Thank jessicapY3749WL
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 13 February 2018

I'm glad you enjoyed your recent stay with us! I shared your comments with our staff to recognize them for taking great care of our guests. We look forward to seeing you again soon!

Reviewed 6 February 2018

Great staff. Always welcoming. Good location and good shuttle service to the airport. Their American Grill is very good both for dinner and breakfast. Prices are reasonable. Decent drinks menu. The hotel is well maintained and quiet.

Review collected in partnership with Hilton Garden Inn
Thank William E
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 8 February 2018

Thank you so much for taking the time to share your experiences online. It means a lot to the entire staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon!

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Best Value Properties in Romulus, MI
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$100 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Romulus
#4 Business Hotel in Romulus
#4 Romantic Hotel in Romulus
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Romulus
#4 Business Hotel in Romulus
#4 Romantic Hotel in Romulus
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (31)
Room & Suite (37)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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dcp0702
14 April 2017|
AnswerShow all 2 answers
Response from Joe F | Property representative |
Thank you for your interest in the Hilton Garden Inn Detroit Metro Airport! The hotel room have not been renovated since fall/2016. The only renovation currently planned are the door locks on the guest rooms at the end of... More
0
Votes
kubined
20 February 2017|
AnswerShow all 6 answers
Response from williamn262 | Reviewed this property |
I believe the car parking owners got the local officials to pass a law preventing hotel owners from allowing guests to park In their lots for extended stays. However, there are plenty of parking facilities near your hotel... More
0
Votes
kubined
20 February 2017|
AnswerShow all 2 answers
Response from Joe F | Property representative |
Thank you for choosing the Hilton Garden Inn Detroit Metro Airport! Unfortunately due to the local laws, we can not offer long term parking. If you book our Stay N Fly package, up to 8 days of parking are included at Qwik... More
0
Votes
Room Tips
"All are pretty much the same."
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"We had a 2nd floor room close to the elevator we did not notice any noise issues at all."
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"Choose a room on a higher floor and with a view of the parking lot"
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"Stay on a lower floor the noise from approaching planes is terrible"
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