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Extended Stay America - Detroit - Metropolitan Airport

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30325 Flynn Dr, Romulus, MI 48174-2251
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Traveller (16)
Room & Suite (25)
Dining (2)

About

#19 of 26 hotels in Romulus
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Non-smoking hotel
Laundry service
Parking
Wifi
Vending machine
Free shuttle or taxi services
Airport transportation
Self-serve laundry
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Air conditioning
Kitchenette
Room types
Non-smoking rooms
Family rooms
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37Reviews1Q+A4Room tips
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Popular mentions
RayBay wrote a review Jan. 2021
11 contributions1 helpful vote
+1
Unless you are comfortable in filth, I don’t recommend. You’ll find better accommodations in Ann Arbor. Iraq is cleaner than this place. It needs a serious revamp from cleaning staff up. I honestly don’t see how they are allowed to operate. The only thing that gave them saving Grace was the night staff being friendly. I got checked into 2 dirty rooms. First room (236) had cigarette ashes everywhere, mold on the fridge, looks like it hadn’t been cleaned since the Declaration of Independence. The second room, 219, 🤦🏾‍♀️ well, I don’t know what their standard for clean is, but check out the photos below. A Christmas nightmare indeed. From torn up carpets, to old food in the fridge, the lamp shades that looked fresh out of a murder scene, I can’t wrap my finger around people being able to make it through the night here.
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Date of stay: December 2020Trip type: Travelled solo
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Detroit - Metropolitan Airport
Responded Jan. 1, 2021
Please accept our sincere apologies for the disappointing stay you had, and we regret the cleanliness issues you had in both your suites. Our housekeeping staff takes pride in what they do daily, and we also have processes in place to double-check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. On a positive note, we are pleased you liked our associates. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
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NoblesseOrBleach wrote a review Feb. 2020
Northern Mariana Islands, Mariana Islands9 contributions11 helpful votes
Hotel's Favourite
There was an issue with the condition of the room that I was resigned to settling with, but front desk agent Cayla went out of her way to make right. Overall the rooms have been satisfactorily refurbished; the breakfast is nothing to speak of.
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Date of stay: February 2020Trip type: Travelled with family
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Response from iResponze A, Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded Feb. 6, 2020
Thank you for choosing Extended Stay America. We regret you were disappointed with some aspects of your room, but we are glad Cayla made up for a memorable experience. We will enjoy sharing your compliments with her, and we look forward to welcoming you all back soon. Sincerely, Hotel Management
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Terence T wrote a review Sep. 2020
1 contribution
Staff very friendly and helpful,very accommodating,room very clean and all around great stay restaurants in the area very very good bob evans in walking distance lets say 50 yards there are other very good places nearby close to freeway very quiet area
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Date of stay: September 2020
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Detroit - Metropolitan Airport
Responded Sep. 10, 2020
Terence, thank you for the lovely review of Extended Stay America. We are delighted to know you enjoyed our proximity to many restaurants and the freeway. It is also nice to know you loved our courteous associates and were impressed with our clean accommodations. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
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Tee H wrote a review Mar. 2020
Romulus, Michigan1 contribution
Ms, Kenya is AWESOME & PROFESSIONAL great customer service she went above and beyond to help me with anything and my booking issue. Staff is friendly and trustworthy.Hotel and rooms are clean, Comforters need to be updated though. The housekeeping ladies are always positive and in good spirits. I came to this hotel in a serious home crisis and was treated like I was living with family. Will return even if it's just to get away. Good Job Management & Staff Please keep up the good work!! YOUR ALL AWESOME!!
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: I would choose 3rd Floor next time floors are thin you can hear every footstep.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded Mar. 17, 2020
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We will share your compliments with the team especially Kenya. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
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FAIZ18 wrote a review Dec. 2019
Warren, Michigan85 contributions47 helpful votes
This hotel is very close to Detroit airport. They have a shuttle to airport. Have to let them know ahead of time. Malaan, hope I spelt it right, was very nice at check in Nice clean hotel. Matt, shuttle driver was very prompt and professional. Thank you Matt. Will stay here again for sure. Thank you all
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Date of stay: December 2019Trip type: Travelled with family
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Response from iResponze A, Manager at Extended Stay America - Detroit - Metropolitan Airport
Responded Dec. 15, 2019
Faiz, Thank you for staying with us and leaving a review of your experience. It was a pleasure to know you liked our location being significantly close to the airport and that you were impressed with our associates, Matt and Malaan, from the shuttle service and front desk teams. Your praises will surely be shared with these associates. On behalf of everyone at Extended Stay America, we appreciate your five-star rating and invite you for another visit. Sincerely, Hotel Management
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PRICE RANGE
US$68 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romulus extended stay
LOCATION
United StatesMichiganRomulus
NUMBER OF ROOMS
110
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Frequently Asked Questions about Extended Stay America - Detroit - Metropolitan Airport
What are some of the property amenities at Extended Stay America - Detroit - Metropolitan Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Extended Stay America - Detroit - Metropolitan Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Detroit - Metropolitan Airport?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Detroit - Metropolitan Airport?
Conveniently located restaurants include Bob Evans, Big Boy Restaurant, and Hopunion Gastropub.
Does Extended Stay America - Detroit - Metropolitan Airport have an airport shuttle?
Yes, Extended Stay America - Detroit - Metropolitan Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Extended Stay America - Detroit - Metropolitan Airport?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Detroit - Metropolitan Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Detroit - Metropolitan Airport?
Many travellers enjoy visiting Henry Ford Estate (11.7 km) and Westland Historic Village Park (9.4 km).
Is Extended Stay America - Detroit - Metropolitan Airport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.