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I stayed here for 5 nights for business. Unfortunately the first night the air conditioning had an issue - so the next I asked for the AC Unit to be fixed. When I came in that night the manager said they would give me a...More
Response from 00esa, General Manager at Extended Stay America - Detroit - Metropolitan AirportResponded 1 week ago
We are delighted you chose to stay at Extended Stay America - Detroit - Metropolitan Airport. It’s our pleasure knowing you had a comfortable stay. However, we are sorry for the inconvenience you experience in your first room, but we are pleased our staff resolved...More
A very clean and exceptional palce to stay, and very friendly staff, who cares about our needs. The laundry room clean and accessible. Plenty of parking, quiet atmosphere, there several restaurants in the immediate area.More
Review collected in partnership with Extended Stay
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Response from 00esa, General Manager at Extended Stay America - Detroit - Metropolitan AirportResponded 2 weeks ago
It was our pleasure having you as our guest at Extended Stay America - Detroit - Metropolitan Airport. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our...More
Had diffulty arranging a stay/ fly and park combo online the day before so I just booked room. Kenya, the day manager, had left a free parking voucher for me at the front desk with well wishes on my travels. What a pleasant surprise !...More
Response from 00esa, General Manager at Extended Stay America - Detroit - Metropolitan AirportResponded 5 May 2017
Thank you so much for your kind review! We are glad to read our service and facilities were up to your satisfaction. I will share your wonderful compliments with Kenya. It was a pleasure having you as our guest, and we hope to see you...More
We really enjoy our stay here, the staff is very professional and friendly. All requests we have made as been met with high efficiency and efforts. I highly recommend this facility. We look forward to staying here in the future.More
Response from 00esa, General Manager at Extended Stay America - Detroit - Metropolitan AirportResponded 21 April 2017
We are delighted to know you had an excellent stay at Extended Stay America - Detroit - Metropolitan Airport. Our staff is committed to providing an excellent service, so they all will be happy to know their efforts helped make your stay a great one....More
What looked like puke behind entry door..hair in tub..room was not clean💯 I was supposed to get 20 0/0 off but didn't..customer service bad..called to get more towels and pillows I was told if they have them I would have to pick them up at...More
Thank Janet N
Response from 00esa, General Manager at Extended Stay America - Detroit - Metropolitan AirportResponded 28 March 2017
I apologize for not living up to our commitment to clean, fresh accommodations during your stay and that our staffing service did not meet your expectations. To make sure this does not happen again, I am actively working with my respective departments to improve our...More
US$74 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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