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Four Points by Sheraton Detroit Metro Airport

Expedia.comUS$114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Detroit Metro Airport
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219 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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Toledo, Ohio
Reviewed 6 days ago NEW

Stayed here numerous times, All pleasurable. Now the foyer and the bar/restaurant have been upgraded/remodeled-which makes it even better. We always stay here, eat at the restaurant and use the Park,Sleep.Fly program to fly out the next day. Staff all friendly and accommodating. Great bar with full menu for all tastes. Rooms are top shelf (always get the king bed)....

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Helpful?
Thank Gil C
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Gil- Thank you so much for your great review. We appreciate your kind comments and look forward to welcoming you back soon! Warm regards, Nicole M

Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016 via mobile

We missed our connection to Cancun and booked a room thru delta at the Wyndham Garden Hotel which was a dump. Walked just down the street to Sheraton because their restaurant was open for lunch. It's much cleaner and more modern. Since it's my birthday and we're stranded, my husband talked to an employee and they drove to Kroger about...

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Helpful?
Thank drobbi
About Hotel's Favourite Review
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear drobbi- Thank you for taking the time to write a review of your recent stay. We are happy that we got to share your husbands birthday with you and hope that you had a wonderful time in Cancun! We look forward to having you back with us.

Fairburn, Georgia
Reviewed 1 week ago via mobile

Stayed here on 5/12/17. The first red flag was the hotel is about 3-4 mins from the airport and it took about 30-35 mins for the shuttle to pick me up. The front desk ladies were VERY nice and helpful upon check in. The bar stays open late so that was convenient since I arrived late and needed an adult...

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Helpful?
Thank AquaBaby M
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear AquaBaby- Thank you for taking the time to write a review regarding your stay with us. I apologize that the hot water went out during your stay, and can assure that once we determined what the issue was, we immediately began necessary repairs. This is not typical of our property and I am very sorry that it made your...

Flushing
Reviewed 1 week ago

I stayed in this hotel on a 3 night stop and I've got to say the hotel itself is pretty good. The service at the front desk was very quick and pleasant, and I did enjoy the free soft cookie that was offer. The room itself was spacious, air conditioner was great at night but a bit temperamental during the...

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Helpful?
Thank Felix317
Reviewed 3 weeks ago via mobile

We stayed here the night before our early flight to Jamaica. The staff was friendly and that's where the good part ends. The room has a slightly strange odor. Nothing foul but off. I found 2 different large food particles on the floor. There were light flashing out of sync, a red one above the tv and a green one...

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Helpful?
Thank NEURONS2
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your comments. I apologize that your stay wasn't up to our normal high standards and will work with our team members to improve on the cleanliness and maintenance issues you mentioned. We hope you give us another try in the future so that you can have a true Four Points experience! Thank you- Nicole M General Manager

Lansing, Michigan
Reviewed 4 weeks ago

I have stayed at this hotel a few times per year over the last 4-5 years. The staff has always been friendly, but the overall hotel has become much more refreshed with the recent renovation. I really enjoyed the hot-tub at this hotel, and the restaurant staff have always been great. Look forward to returning again.

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Helpful?
Thank carcross
Reviewed 6 April 2017 via mobile

Needed a room after my flight was cancelled due to weather. After several calls, I landed here. The girl up front was very friendly, even though she was very busy as many others were on my same situation. Rooms very clean and the restaurant/bar had great service as well.

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Helpful?
Thank Alfred D
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Alfred D- Thanks for your great comments! We are very proud of our friendly team and hope to see you again soon! Regards, Nicole Miller General Manager

myrtle beach
Reviewed 5 April 2017

I did the park/sleep/fly deal, parked at airlines parking, and stayed at the Hotel after my trip (since I flew out in the late afternoon and came back in the evening.) So-I took the shuttle to the Hotel (make sure it's the right Sheraton-there are two near the airport) and they couldn't find my reservation. Even after I gave them...

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Helpful?
Thank drpoundsign
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you for your comments regarding your recent stay with us. I am sorry to hear that there was confusion with your reservation. As a long time partner with Park, Sleep, Fly, we work with multiple reservations daily and rarely have any confusion or issues. I hope that you are able to visit us again in the future! Thanks- Nicole

Michigan
Reviewed 21 March 2017 via mobile

We stayed here the night before a flight. For an airport hotel it was a good place. Seems to have been recently renovated. Nice lobby, bed, linens, and overall very clean and well kept. The room is nothing fancy, but the bed is comfortable, and there is a microwave and mini fridge. The bathroom is very small and basic. No...

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Helpful?
Thank cmusalsa
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

Thank you very much for your great review of our hotel! We are very proud to offer great food and excellent service to our guests. I hope to see you again soon! -Nicole

Reviewed 16 March 2017 via mobile

I stayed here the night before I had to catch an early morning flight. The rooms are very nice and comfortable. The staff is hospitable as well. I ordered take out from the restaurant and it was very good. The menu has a wide variety of food. I would highly recommend this hotel.

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Helpful?
Thank Craig K
Nicole M, General Manager at Four Points by Sheraton Detroit Metro Airport, responded to this review

I am happy to hear that you had a comfortable stay with us! We hope to see you again soon! -Nicole

29 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174-1905
Region: United States > Michigan > Romulus
Price Range: $164 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Four Points
Romulus Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid top floor and rooms on south side of hotel if you want a quieter room, as those rooms face the airport (plane noise).”
carcross, 23 Apr 2017 | Read review
“Any room is good. Excellent staff who is willing to help.”
samuelgL5648OJ, 17 Jan 2017 | Read review
“Keep away from elevators for a quiet night”
tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
johncathyb, 31 May 2016 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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