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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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208 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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Showing 203: English reviews
Cedarville, Ohio
Reviewed 6 August 2013

The small rooms were very tired and worn. Fortunately the only reason we stayed here was a place to crash before and after flights. Otherwise there would be no reason to stay here. The price was not that great for what we got. Despite proximity to the airport, they really are not setup for late night arrivals. The furniture in...

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Helpful?
1Thank solascmark
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear solascmark, We are so sorry that you and your family didn't enjoy your recent stay at Four Points. We will be undergoing a renovation to improve our property and hope you'll come back to see our new look. Take care!

Taylor, Michigan, United States
Reviewed 27 July 2013

Recently my family used the Four Points by Sheraton for our family reunion. The hotel and staff were exceptional! Everyone enjoyed their stay and commented on how good the food was in the hotel restaurant (it was great having it open late). I had some of the best fish tacos ever! Kudos to everyone from the cleaning staff to the...

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Helpful?
Thank Cherie A
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Cherie A, Thank you for your glowing comments! We are delighted that we were able to meet your expectations during your recent stay and family reunion with us. We hope you'll come back to see us and enjoy our fish tacos in the future. Take care!

Toronto, Canada
Reviewed 26 July 2013

I booked this hotel using my Starwood Preferred Guest loyalty points and was surprised at the value for the price (5000 SPG pts per night). The hotel lobby and hallways were visibly dated but still clean. The front desk staff were friendly and the rooms themselves were up to date.

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Helpful?
Thank N3WT
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear N3WT, Thank you for taking the time to comment about your recent stay. We are delighted that you enjoyed our accommodations, staff and overall value. We hope you'll come back to see us should your travels bring you back to DTW. Take care!

Chesterfield, Virginia
Reviewed 9 July 2013

Overnight courtesy of cancelled DL flight. You can tell this property has been around a while, but everything worked; it's just a little frayed. Staff were great, I made sure to fully utilize the DL food credit in the bar. Overall, not bad for an unscheduled overnight.

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Helpful?
Thank JS-VA
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear JS-VA, We are very pleased to hear that your recent, unscheduled stay at Four Points was a pleasant one and that you enjoyed your room and our service. We do strive to make sure all of our guests are comfortable when they are with us. We hope to see you on your next trip to Detroit. Take care!

Michigan
Reviewed 4 July 2013 via mobile

We stayed here as part of a park sleep fly deal which included our parking for a week at airport parking. We love this hotel. The staff is nice and eager to please. Rooms are spacious and clean. The bed was sooo comfortable. Will definitely stay here again when flying out of DTW.

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Helpful?
Thank Diane S
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Diane S, Thank you for taking the time to comment about your recent stay. We are delighted that you enjoyed our Drive in Fly out package and hope to see you when you are next in the area. Take care!

Eau Claire, Wisconsin
Reviewed 1 July 2013

This brand seems to be working hard to give you more for your money. I like 'em! Friendly desk staff. Clean room that seemed recently renovated. All the usual stuff...HD TV, coffee maker, iron, comfortable bed..etc.. Room was quiet.

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Helpful?
Thank Lungfruit
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Lungfruit, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. We hope you'll back to see us soon and experience our Best Brews & BBQs. Take care!

sw ontario
Reviewed 29 June 2013

Great staff, decent food. Nice bright exercise room and pool. This hotel needs to clean a little harder. The lobby chairs are new, but dirty, as is the hallway furniture and in some cases, ripped or torn. Elevators are dinosaurs. Replace them. Mattresses are good but starting to sag a bit. Linens very fresh and clean. Suspended ceiling in bar...

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Helpful?
Thank Phyllis P
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

We salesrepSwOntario, Thank you for taking the time to comment about your recent stay with us. We are delighted that you enjoyed our staff, food and workout facilities. We appreciate your feedback about hotel conditions and will take you comments into consideration as we look for ways to improve our hotel. We hope you'll give us another chance and come...

Pawleys Island, South Carolina
Reviewed 12 June 2013

I was flying out of Detroit early yesterday so I booked a room at Four Points right beside the airport- great deal for $115/night. The staff were very friendly and helpful. The bar was pretty good. What bothered me was the run down condition of everything in the building. I understand it's an airport hotel but lobby seat cushions shouldn't...

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Helpful?
Thank IceCold40
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear IceCold40, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed our bar and staff. We also appreciate your feedback and are looking for ways to improve the condition of the hotel. We hope you'll give us another chance.

Fort Wayne, Indiana
Reviewed 11 June 2013

We used the Park & Fly service at this hotel for our trip to New York City. We were only at this hotel for about 9 hours, given that we arrived at night and had an early morning flight. The hotel is very nice in terms of decor, cleanliness, etc. From my limited stay there, it looks perfect for Park...

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Helpful?
Thank Adam P
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear AdamP, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed our parking package, hotel features and restaurant. We hope you'll come back to see us when you are next in the area. Take care!

Shaker Heights
Reviewed 10 June 2013

My stay was comfortable and enjoyable. The food in the dining room was good and the staff was helpful.. I wanted to thank staff member Ashley Clay for her assistance . We had car trouble during our stay and she went out of her way to help us, thanks again Ashley.

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Helpful?
Thank Roberta D
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear RobertaD, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you found your stay comfortable and enjoyable. Great customer service is important to us and we will be sure to share your comments with Ashley. We hope to see you on your next trip to DTW. Take care!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: $160 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good. Excellent staff who is willing to help.”
 of 5 bubbles samuelgL5648OJ, 17 Jan 2017 | Read review
“Keep away from elevators for a quiet night”
 of 5 bubbles tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
 of 5 bubbles mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
 of 5 bubbles johncathyb, 31 May 2016 | Read review
“Probably a little quitter on the north side of the building”
 of 5 bubbles retiree2, 20 Feb 2016 | Read review
5 of 5