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Quality Inn & Suites Detroit Metro Airport

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Traveller (32)
Room & Suite (39)
Dining (3)
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Overview
  • Excellent35%
  • Very good22%
  • Average15%
  • Poor11%
  • Terrible17%
Travellers talk about
“breakfast bar”(7 reviews)
“park fly”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (484)
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All reviewsfront desk managerbreakfast barpark flyrental cargood nights sleepbeds were comfortablestayed here for one nightdetroit metro airportearly flightdavisplanemichiganvanhousekeeper
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21 - 25 of 476 reviews
Reviewed 29 November 2017

The general manager, assistant general manager nor their guest relations manager care about guest satisfactio. You are at risk of them overcharging and double charging your credit card by staying here. Every piece of workout equipment is broken and unusable. Tv and WiFi are nonexistent....More

2  Thank Cheri U
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 2 April 2018

Dear Guest, I am sorry your had this experience. I took over the Hotel on the 8th of March. I assure your you will have improvements in the future. Safe travels, Joe Hickmott General Manager Delete Response

Reviewed 27 November 2017 via mobile

After a horrible experience with SleepParkFlyHotels web site in totally messing up my reservation, Alyssa , at the front check in desk , was very helpful to my situation. Great employee and excellent customer service. Thank you Alyssa!

Thank 8,090,480
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 2 April 2018

Dear Guest, Thank you for your review. We are working hard to improve the hotel. Safe Travels, Joe Hickmott General Manager

Reviewed 25 November 2017

We reserved a night at this hotel because we had an early flight out in the morning. When I made the reservation I discussed our entire itinerary with the booking agent. I had called the hotel direct to make the reservation. When we arrived we...More

1  Thank Lauraanne2015
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 2 April 2018

Dear Guest, I am sorry your had this experience. I took over the Hotel on the 8th of March. I assure your you will have improvements in the future. Safe travels, Joe Hickmott General Manager Delete Response

Reviewed 22 November 2017

As soon as we walked through the door, we were greeted with the best hospitality we’ve ever experienced. The two employees behind the counter (Joe & Alyssa) were very kind and made us feel at home. They talked to us like we mattered and like...More

Thank Joseph G
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 2 April 2018

Dear Guest, Thank you for your review. We are working hard to improve the hotel. Safe Travels, Joe Hickmott General Manager

Reviewed 19 November 2017

One of the very average Quality Inn I have been in to. The lady in the reception gave the access card and it did not work initially and had to come down and reset it. Later I realized that the door handle is not perfect...More

1  Thank Unni M
Response from Joe H, General Manager at Quality Inn & Suites Detroit Metro AirportResponded 2 April 2018

Dear Guest, Thank you for your review. I am sorry the hotel did not meet your expectations. I know that I am personaly working hard to improve the hotel. Safe travels, Joe Hickmott General Manager

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$67 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Romulus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Romulus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (39)
Dining (3)
Questions & Answers
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dgangnonreaume
April 22, 2016|
Answer
Response from Bryan M | Reviewed this property |
We are traveling grandparents and I simply do not know if they offer anything for babies.
0
Votes
BrandyS868
April 21, 2016|
AnswerShow all 2 answers
Response from soosan2009 | Reviewed this property |
yes, i believe they do.
0
Votes
Room Tips
"Stay away! There are much better hotels near the airport"
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"No good rooms here"
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"Check room before accepting"
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"I doubt that any good rooms exist"
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