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Red Roof Inn Detroit St Clair Shores

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154 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Detroit St Clair Shores
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Showing 152: English reviews
Reviewed 3 August 2016

Hotel clerk was great, friendly and helpful. Hotel needed updating. Despite it being a non-smoking hotel, with signs everywhere, guests and housekeeping stood or sat in the walkways smoking. Husband and I have allergies so the smoke did not help. Also the rooms smelled of smoke and carpet was dirty. I'd made reservations for four nights but only stayed one...

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Helpful?
Thank M9262MWdianeb
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Please accept my apologies for the issues you mention in your review. I'll be sure to share your concerns with our team and work on improvement.

Reviewed 2 August 2016 via mobile

I enjoy my time here anytime I come, great people safe environment thumbs up all the way!! Any time I want to have a late night creep I don't go anywhere else.. Teresa at the front desk always show great customer service and treat me like family 👍👍👍👍👍👍👍👍👍👍👍👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌

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Helpful?
Thank Daewoo D
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the positive feedback about the service our team provides when you stay with us.

Dallas, Texas
Reviewed 26 July 2016

We stayed here one night. We moved to the Holiday Inn Express because this hotel was dirty , dated and worn out. It was not a pleasant place with many nefarious guests. The only good thing was pets stayed free. The carpet was stained and filthy. I would not recommend this location . They really need to renovate this location...

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Helpful?
1Thank gerardb58
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Please accept my sincerest apologies for the conditions you mentioned during your recent stay with us. Once renovated, I hope that you'll give us another chance when your travels bring you and your pets back to the area.

Pontiac, Michigan
Reviewed 21 July 2016

The accommodations are clean and adequate for the price. What brings me back are the people. The staff is always friendly and do whatever they can to make you feel taken care of. Especially Cindy at the check in desk. Thanks to these people I feel comfortable here.

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Helpful?
Thank S E
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the great feedback about our hotel and our team that provided you with WOW service! We look forward to having you as our guest again and again!

Austin, Texas, United States
Reviewed 5 July 2016

Stayed twice, a 4 day visit, then a 3 day visit. Hotel and rooms are in below average shape, reflecting the overall condition of the east side. Not horrible, but not pleasant. I I elected to stay elsewhere the third week in town. Lots of smokers who smoke two inches outside the door, or two inches inside the door. Front...

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Thank Bill A
Reviewed 15 May 2016 via mobile

My husband and I were just driving up for a day to check out our new place we would be living in due to relocation for his job. We decided to take two days and just needed a place to sleep and the room did a fine job of it. If you are looking for a place to stay for...

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Helpful?
Thank Carlie H
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for taking the time to review your recent stay with us. We look forward to having you stay with us in the future if your house hunting trip brings you back this way.

Fishers, Indiana
Reviewed 1 January 2016

We stayed here during a Musky trip to Lake St Clair, and were disappointed. The overall condition of the room was in disrepair. Shower only sort of worked, not much hot water. It felt like a hotel that had been nice at one time. I would have been okay with the hotel, after all it was just a fishing trip,...

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Helpful?
Thank Chad B
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

I'm very sorry to read that your stay at our hotel this past summer was disappointing. We do have some remodeling in the works for this coming year and I'm sure you'll be pleasantly surprised by the changes. I hope that you decide to stay with us for this year's upcoming fishing tournaments and give us another chance to prove...

Toledo, Ohio
Reviewed 27 December 2015 via mobile

Pulled in and we cancelled our reservation. This place looked absolutely filthy and run down. If you are looking for a place to crash for a couple hours this may work for you but I didn't want to take a chance with my family with me. There were several people just roaming the parking lot.

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2Thank TheBics
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

I'm terribly sorry to read of your experience and your perceptions of our hotel; I wish that we would've been given the opportunity to surprise you with an exceptional stay.

Detroit, Michigan
Reviewed 25 December 2015 via mobile

First let me start by saying I've been staying at this location off and on since 2013. There are some friendly staff members like Jamie, Cindy, Amanda, Margie and Michel all of these ladies works at the front desk and greets everyone with a warm welcome smile. Also the maintenance man named Robert does wonderful job with taking care of...

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Helpful?
Thank DMcCoy328
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for taking a moment to acknowledge the efforts of our team at the hotel; I'll be sure to share your thoughts with them.

Ingersoll, Canada
Reviewed 15 December 2015

So our day away turned into a weekend away. We hadn't booked a hotel so were went online to see what we could find. We went on coupons.com. Came across the coupon for Red Roof Inn. It was fairly close to the area we were visiting so decided to try here. They wouldn't accept the coupon we had. The price...

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Helpful?
Thank so_bold
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Please accept my sincerest apologies for your experience during your recent stay at our hotel. I'm terribly sorry that the hotel was not what you were expecting for your weekend getaway. I will be sure to share your story with the entire team here at the hotel.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Detroit St Clair Shores

Address: 31800 Little Mack Road, Roseville, MI 48066-4526
Region: United States > Michigan > Roseville
Price Range: $80 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Detroit St Clair Shores 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Detroit St Clair Shores Hotel Roseville
Red Roof Inn Roseville
Roseville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Detroit St Clair Shores staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean location. Also noticed some remodeling. Good staff especially Amanda!!”
Y2327OPadamg, 21 Apr 2017 | Read review
“Get a room away from highway”
Wendy1107, 3 Jan 2017 | Read review
“Check out the room you're assigned before taking it.”
GlennL329, 12 Oct 2016 | Read review
“Rooms to the back of the hotel have easy access to pet friendly green space.”
A_Nicole78, 15 Aug 2016 | Read review
“Don't dwell outside late at night.”
Sanda24237, 12 Aug 2016 | Read review
5 of 5