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Red Roof Inn Detroit St Clair Shores

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154 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Detroit St Clair Shores
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Showing 152: English reviews
Orchard Park, New York, United States
Reviewed 26 May 2015

Comfort Height Toilet. Handicap Bars in bathtub. Park outside unit. Comfortable. Flat Screen TV. Small. No mini fridge which I suggested they put one in. Had safe. Did not use. Fan goes on in bathroom when light is turned on. I found annoying.

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Helpful?
2Thank Linda W
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

We appreciate your comments that you shared in your review of your recent stay at our hotel. We will take your comments into consideration as we make future changes and upgrades to our rooms.

Reinholds, Pennsylvania
Reviewed 9 May 2015

Amanda provided exceptional customer service for us. We had just driven 10 straight hours from Pennslyvannia to Michigan with two dogs and two cars. We were extremely tired and hungry. Amanda was very courtesies and accommodating. We got our room fast and she provided us with food brochures.

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Helpful?
1Thank Giao D
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for sharing your thoughts about your recent stay at our Pet Friend hotel. I'll be sure to share your comments with everyone, especially Amanda! We look forward to hosting you and your four legged friend the next time your road trip brings you our way!

Ontario, Canada
Reviewed 14 April 2015

I would recommend this hotel to travellers who are looking for a well-priced, no-frills hotel. Although the bathroom was small (typical of many Red Roof Inns), our superior room was spacious enough, acceptably clean, and comfortably furnished. I particularly appreciated: - the easy check-in and check-out - the good-sized flat-screen TV with a clear picture - the comfortable bed -...

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Helpful?
Thank Cay B
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you very much for taking a moment to review your recent stay at our hotel and highlighting the benefits and conveniences that other travelers are looking for. We look forward to having you as our guest the next time your travels bring you to the St. Clair Shores area.

Detroit, Michigan
Reviewed 23 March 2015

Jamie is a wonderful customer service rep she's polite and friendly and knows how to deal with a customer on the 1 On 1 bases. Despite all the different jobs she doing she maintain a professional attitude at all times. I mean problem after problem arises she just tackle the situation and keeps smiling. The customer service she provides is...

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Helpful?
Thank DMcCoy328
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for taking the time to recognize the efforts of one of our stars, Jamie, from your recent stay with us. Jamie, and the rest of the team here at the St Clair Shores Red Roof, excels at multi tasking and doing whatever it takes to provide our guests with a memorable stay. We look forward to having you as...

Phoenix, Arizona
Reviewed 3 March 2015

I arrived snowy afternoon after a long air flight. I just wanted to get into a warm bed. My room was clean and well decorated, but upon leaving I realized the lock did not work. I went to the office for assistance and a "off the time clock" employee named Dean, offered to help the busy front desk clerk. It...

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Helpful?
Thank C D
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to review your recent stay at our hotel and recognize the efforts of our team members, especially Dean! This has been a brutally cold winter, I'm sorry the weather inconvenienced your stay with us. All of us here are looking forward to milder, spring-like weather and having you as our guest when you return...

Reviewed 27 February 2015 via mobile

Would definatlly stay here again the prices are great anf so well worth it jamie at the front desk is awesome and.a great person to deal with would defiantly recommend people.to.the hotel the area is great and.police monitor.the property very often lots of near by places that are usefull if.you are staying there

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Helpful?
Thank alenk201
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thanks for the great review and recommendation to other travelers. We enjoy having you as our guest when you're visiting the area.

Naubinway, Michigan
Reviewed 19 February 2015

Easy access to expressway. Minutes from Ford Field, Comerica Park, Metropolitan Beach, Belle Isle, Greenfield Village, to name a few. Very well maintained property with a helpful staff. I am here for business every other week and when I check in Chris is usually at the front desk. He is always polite and makes sure I am satisfied with my...

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2Thank SEW1234
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking the time to review our hotel and share your thoughts with other travelers. It's always great having you as our guest when you're in the area. I'll be sure to share your review with the entire team!

Jackson, Michigan
Reviewed 19 February 2015

Best "bang" for the dollar that I have found. Chris in Reception always take care of me and everyone else that walks through the door. Chris is one "righteous" guy. Always a pleasure too see him as I know I will be well taken care of. I've stayed there at least 3 nights a week during the past 4 months....

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1Thank 434Mitch
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the awesome review about Chris and your stay at our hotel. Thank you from all of us for making our hotel your home away from home during your travels. We look forward to having you as our guest when your future travels bring you to the St. Clair Shores area.

Detroit, Michigan
Reviewed 15 February 2015

This is the far best experience I've had chris helped me when all other hotels were booked. As i was walked out the door chris flaged me back in to inform me of a last minute cancellation he made me n my family feel welcome he's a great gentlemen an excellent customer skills. N for that i will always return...

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Helpful?
1Thank DMcCoy328
Craig R, General Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for the glowing review about your recent stay with us! I will be sure to share your comments with Chris and the entire team here at the Red Roof.

Reviewed 14 February 2015

Team Member Chris was a lifesaver! Every hotel around was booked full for Valentine's Day. My fiance forgot to reserve a room so we rushed up there, at 10:30 pm, in the freezing cold, hoping by some stroke of luck there would be one left. We pulled in and before we got to the door saw a sign on it...

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Helpful?
1Thank mshanburn
Craig R, Manager at Red Roof Inn Detroit St Clair Shores, responded to this review

Thank you for taking a moment to recognize Chris and his efforts to accommodate you on an incredibly busy holiday evening. Chris, and all of us here at the Red Roof, greatly appreciate the great review! We hope to see you again soon!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Detroit St Clair Shores

Address: 31800 Little Mack Road, Roseville, MI 48066-4526
Region: United States > Michigan > Roseville
Price Range: $82 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Detroit St Clair Shores 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Detroit St Clair Shores Hotel Roseville
Red Roof Inn Roseville
Roseville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Detroit St Clair Shores staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean location. Also noticed some remodeling. Good staff especially Amanda!!”
Y2327OPadamg, 21 Apr 2017 | Read review
“Get a room away from highway”
Wendy1107, 3 Jan 2017 | Read review
“Check out the room you're assigned before taking it.”
GlennL329, 12 Oct 2016 | Read review
“Rooms to the back of the hotel have easy access to pet friendly green space.”
A_Nicole78, 15 Aug 2016 | Read review
“Don't dwell outside late at night.”
Sanda24237, 12 Aug 2016 | Read review
5 of 5