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Holiday Inn Express Sault Ste. Marie

Orbitz.comUS$110*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Sault Ste. Marie
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261 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Sault Ste. Marie
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Showing 259: English reviews
Round Hill, Virginia
Reviewed 15 August 2016

I have stayed at this hotel before and wanted to return. It is updated, has a wonderful lobby to relax, the included breakfast is comprehensive and good, and the indoor pool is great. Parking is plentiful.

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Helpful?
Thank Barthy53
Reviewed 9 August 2016 via mobile

The price is outrageous for this hotel. I pay more to stay in a nice place. I regret staying here. The room smells like urine, there was used soap in the shower. You feel like you're walking on stuff in the pool but it's just the peeling paint. I recommend staying somewhere else. It'll probably be better priced and a...

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Helpful?
Thank melwellman
IHGService, Guest Relations Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Dear melwellman, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall cleanliness of the room you have stayed at including the below par state of its interiors as you have claimed. We apologize for any inconvenience this may have caused you. We would love to...

Livonia, Michigan
Reviewed 7 August 2016

Disappointed with cleanliness of room on the 4th floor. Did not closely look at room at check in. The next morning discovered multiple hairs (yeah, those kind) in the bath tub/shower. Had to clean them out myself as had an activity planned and could not wait around for housekeeping to arrive. Then looking at the ceiling, I saw multiple small...

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Helpful?
Thank oletroop
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for your review. We appreciate all feedback, both positive and negative. We apologize that you found your stay to be disappointing. We will definitely address the issues you experienced to prevent similar situations for future guests. We hope you will be willing to give us a second chance if you find yourself back in the Sault area.

Reviewed 4 August 2016 via mobile

Stayed here while checking out the Soo Locks. Room was clean. Breakfast was typical of a Holiday Inn express- biscuits, gravy, pancakes, fruit, cinnamon rolls, sausage, etc. Would stay again, seemed to be nicest hotel in area, but is not within walking distance to town. Gas station next door with some food items.

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Helpful?
Thank Momoftwinsplus3
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for taking the time to give us your feedback on your recent stay with us. We are happy to hear that you enjoyed your time with us, from a clean room, to the options available on the breakfast bar. We hope to see you on your next trip to the Soo.

Michigan
Reviewed 1 August 2016

Would stay here again. Staff was very friendly. Breakfast was standard for this chain. Eggs had some hard bits (not a fan). Otherwise good. Hotel was completely booked solid which is always a good sign. Room had an odd, damp smell when we arrived but it dissipated (or maybe we got used to it) within minutes. Bathroom was immaculate! as...

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Helpful?
Thank Searching3
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for choosing to stay with us at the HIE in Sault Ste Marie, MI. We appreciate you taking the time to complete a survey on your recent stay with us, all the feedback helps us to make changes were necessary so we can continue to provide our guest with a pleasant experience.

Marquette, Michigan
Reviewed 31 July 2016

I have to say the staff was fantastic, we arrived later in the evening and judging by the parking lot I knew it was beyond busy. The staff was incredible, nice, informative, and accommodating. Anyone wanting to work in the hotel business should take lessons from them. The room was very clean, there was not a speck of dust or...

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Helpful?
Thank Jerry H
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for such a Great Review! It is a pleasure to hear that our guest enjoyed their time with us, from the friendly helpful staff, to the breakfast option and the clean room. We look forward to your next stay.

Reviewed 29 July 2016 via mobile

This was a typical Holiday Inn Express. It is exactly what you would expect and nothing more. It was clean. We paid extra for the river view. I am not sure it was worth it, the view itself was just ok and the window was really dirty. The breakfast was great and the staff was friendly. Overall good experience

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Helpful?
Thank Monica D
Iowa
Reviewed 16 July 2016 via mobile

This is a nice example of HIE. It is close to the border, so easy to access from either side. Check in is quick and friendly. Rooms are adequate, but it would have been nice to have a blanket, as we had to keep adjusting the thermostat. The roll in shower is great, but there is not enough counter space...

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1Thank StephanyIowa
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for taking the time to give us your feedback on your recent stay. It is always a pleasure to hear that our guest found the check in process quick and friendly. We do apologize for the confusion on the matter with the blanket in the room, our beds are double sheeted so there is a flat sheet, then...

Knoxville, Tennessee
Reviewed 1 July 2016

My extended family was in town for a funeral for a family member. There were a lot of us and we come from all over the country. The hotel was just fine with our visiting in the lobby, eating area and private conference room. We were there for 6 days and not one thing to complain about. Rooms were clean...

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Helpful?
Thank dianaseaver4
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you so much for the 5 star review. We are very happy to hear that during your extended time with us that we could accommodate your needs for a gathering area for the family and that our staff was always friendly and professional. We pride our self on having a clean, inviting facility for our guest to enjoy. We...

Reviewed 26 June 2016

Stayed at this location in 2015 for Engineers Day where you are allowed once a year to walk on the locks. This year we decided to stay here so we could participate in the International Bridge Walk from the USA side to the Canadian side over their bridge that crosses the St Mary's River. From my very 1st call to...

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Helpful?
2Thank Teresa F
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for being a loyal guest to the HIE in Sault Ste Marie, MI. We are pleased to hear that we are your hotel of choice during your time in the Soo for the annual Engineers Weekend. We are also very happy to be able to provide you with the extended check out due to your status of an...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just steps form Lake Superior State University, minutes from the Soo Locks, and St. Mary s river let Holiday Inn Express Sault Ste. Marie, Michigan fulfill all your lodging needs. You can relax knowing we offer a broad range of services and amenities featuring our Express Start Breakfast Bar. Our large elegant lobby features a library with a relaxing sitting area where you can read in front of our exquisite fireplace. For the recreationally inclined, we offer an on site fitness room with modern equipment, as well as a heated indoor Pool and Spa. We are located within miles of DonDee Bowling Lanes, Agawa Canon Train Tours, Sault Ste. Marie, Ontario, and only 20 minutes from Chippewa County International Airport (CIU). We are delighted to provide you with exceptional service while you savor the historical Sault Ste. Marie, Michigan. ... more   less 

Additional Information about Holiday Inn Express Sault Ste. Marie

Address: 1171 Riverview Way, Sault Ste. Marie, MI 49783-1435
Region: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Price Range: $152 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sault Ste. Marie 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Sault Ste. Marie Hotel Sault Sainte Marie
Holiday Inn Sault Sainte Marie
Sault Sainte Marie Holiday Inn
Holiday Inn Express Sault Ste. Marie Michigan
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Family Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Sault Ste. Marie staff and other travellers.
3 questions
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Sault Ste. Marie, Michigan
Alpena, Michigan
over a year ago

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Questions? Get answers from Holiday Inn Express Sault Ste. Marie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view on a high floor (4).”
Valyn70, 23 Jan 2017 | Read review
“Top floor was quiet.”
paulrO1946PE, 9 Jan 2017 | Read review
“close to the border, great amenities, fantastic service, wonderful breakfast!”
300markv, 4 Sep 2016 | Read review
“Higher floors have a view of the river.”
Y9420LXjohns, 3 Sep 2016 | Read review
“Ask for a room with a view of Sault Ste. Marie, Ontario and the St. Mary's river. Sunsets are beautiful from this hotel.”
Barthy53, 15 Aug 2016 | Read review
5 of 5
Orbitz.com
US$110* /night
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AMOMAUS$226
HIExpress.comUS$110
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Prices are for 1 room, 2 adults
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