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Holiday Inn Express South Haven

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Traveller (30)
Room & Suite (13)
Dining (2)
Overview
  • Excellent32%
  • Very good39%
  • Average21%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(24 reviews)
“slow internet”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Holiday Inn Express South Haven
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Offers from Holiday Inn Express South Haven
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Aug. 5Aug. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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60
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40
10
6
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All reviewsfront deskslow internetnice indoor poolnice hotelcinnamon rollsthe breakfast arearoom was cleanqueen suitebiscuits and gravyquiet areawould stay againbreakfast was includedother hotelsyogurtbusiness centerthird floorsmall refrigerator
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1 - 5 of 182 reviews
Reviewed 1 week ago

Hotel just started roof repair on the back side and the noise is awful if you stay on that side. We were really surprised to awaken to bunch of loud banging, motors and drilling as the construction crew started their work at 7AM! We certainly...More

Thank CJO10
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 1 week ago

We are so sorry you experienced a pretty rough stay. We hope you come visit us again when all renovations are complete.

Hotel's Favourite
Reviewed March 20, 2018

I love this hotel. It smells so good! The place is clean and the staff is very friendly. The beds are comfortable. The shower is nice. The rooms are spacious and clean. 24 hr fitness center. Nice indoor pool. Plenty of shopping near by.

Thank brickie074
Response from Jenniffer H, Guest Experience Champion at Holiday Inn Express South HavenResponded March 21, 2018

Thank you so very much for your AWESOME review! We appreciate you taking the time out of your day to let us know how we are doing. Wait until you see the new renovations we are in the process of implementing!

Reviewed 2 weeks ago via mobile

We checked out this morning- what a disaster. The property has been partially renovated. Those areas not receiving any attention are completely beat up. All walls were dented and dinged up and filthy. The floors all needed swept and mopped. The elevator was completely filthy....More

Thank osunut
Reviewed 2 weeks ago via mobile

I’m still unsure how I feel about this hotel. We visited this past weekend and our family had 3 rooms reserved. The desk staff, the breakfast, and the pool were the best things going for this hotel. The housekeeping was poor. Our room was not...More

Thank ARMYG8R
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 2 weeks ago

First I want to say thank you for taking the time to give us this review. We will take all feedback into consideration and use it to make our hotel better in the future. As one of the desk staff to field some of your...More

Reviewed 4 weeks ago via mobile

This hotel is rated at one of the higher levels in South Haven Michigan, however I have stayed here twice in the last year and both times we had some concerns about cleanliness and safety. Entrance doors at sides of hotel have not been locked...More

4  Thank srose888
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 3 weeks ago

I'm very sorry we didn't live up to your expectations. We are currently trying to get the side doors fixed, it's part of our renovation process, but like all construction/remodeling there have been some delays. As for the housekeeping issues, we will have a word...More

View more reviews
About
Description
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us ...More differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. Less
Hotel class
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Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Restaurant
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (13)
Dining (2)
Pool & Beach (1)
Questions & Answers
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860aine
October 31, 2015|
AnswerShow all 2 answers
Response from Ltmayers |
So Lake Michigan is really big, but not salty and not the ocean.
1
Vote
Linda W
January 18, 2015|
AnswerShow all 4 answers
Response from Debbie E | Reviewed this property |
This hotel is in Michigan NOT Memphis, Tenn
0
Votes
Room Tips
"Call first and ask about the construction"
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"Any room at this hotel will be a pleasant stay."
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"Ask for a room away from the breakfast area."
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"Ask for third floor, and well away from elevator"
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